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2017 Mercedes E300, can you retrain the voice command? 🤔

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Old Oct 7, 2024 | 08:34 PM
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Arrow 2017 Mercedes E300, can you retrain the voice command? 🤔

I have a 2017 Mercedes E300, I'm wondering if you can retrain the voice commands like when pressing the button on the steering wheel and saying- call name or navigate to .....?

It doesn't always get it right and on my old w212 E350- you can retrain your voice for better accuracy by speaking a list of numbers and phrases.

I'm aware I can do a reset and I've done that but it didn't help; maybe it's just on this w213?? :-)

Last edited by Roman living; Oct 7, 2024 at 08:45 PM.
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Old Oct 7, 2024 | 09:13 PM
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Originally Posted by Massimo Here
I have a 2017 Mercedes E300, I'm wondering if you can retrain the voice commands like when pressing the button on the steering wheel and saying- call name or navigate to .....?

It doesn't always get it right and on my old w212 E350- you can retrain your voice for better accuracy by speaking a list of numbers and phrases.

I'm aware I can do a reset and I've done that but it didn't help; maybe it's just on this w213?? :-)
Yes you can train the system through the Individualization feature, I forgot where it is but it might be under system settings in COMAND.
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Old Oct 7, 2024 | 09:34 PM
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Originally Posted by W205C43PFL
Yes you can train the system through the Individualization feature, I forgot where it is but it might be under system settings in COMAND.
Yeah I looked I couldn't find it I went through the whole thing!
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Old Oct 8, 2024 | 08:29 AM
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Originally Posted by Massimo Here
Yeah I looked I couldn't find it I went through the whole thing!
Sorry, I don't have a W213 vehicle around me right now.
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Old Oct 14, 2024 | 11:39 PM
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2021 E350 Sedan
Retraining Voice Recognition

Probably can retrain COMAND but definitely can't retrain MBUX. I really studied the MBUX menues and there is no voice training. Another screw up in the newer MBUX (2021) implementation.
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Old Oct 15, 2024 | 06:52 AM
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Originally Posted by Holtgraver
Probably can retrain COMAND but definitely can't retrain MBUX. I really studied the MBUX menues and there is no voice training. Another screw up in the newer MBUX (2021) implementation.
OP's is still running COMMAND though.
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Old Oct 15, 2024 | 07:07 AM
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Originally Posted by Holtgraver
Probably can retrain COMAND but definitely can't retrain MBUX. I really studied the MBUX menues and there is no voice training. Another screw up in the newer MBUX (2021) implementation.
MBUX voice assistant uses AI to understand various accents. No voice training is needed.
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Old Oct 15, 2024 | 10:25 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
think this AI feature is only in the USA for now

COMAND can definitely be retrained, but i no longer have it myself
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Old Oct 15, 2024 | 11:24 AM
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2021 E350 Sedan
Voice training (comand) works better than AI (MBUX)

My 2021 E350 (MBUX) misfires (gets totally confused about what I want), or just asks me what I want when I didn't even invoke it, about 1 out of 5 uses. My 2014 E350 (W212 Comand), which I trained, worked fine - no misfires.

1 step forward, 2 back seems to be the theme of their Software team. Check out all the threads on Software problems with the new models (W214 threads).

Last edited by Holtgraver; Oct 15, 2024 at 11:27 AM. Reason: improve clarity
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Old Oct 15, 2024 | 02:30 PM
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My 2025 with MBUX 3.x will sometimes get confused and think I said the wake word when I didn't. Usually when I have several others in the car and we are all talking. I've turned it to only listen to the driver but it's not perfect. Works much better when I am alone but I sometimes sing and had to turn off the feature that doesn't require a wake word when alone. I was in a drive through once and she started talking and I had to tell her to shut up. The person working the window thought I was talking to her. I had to explain that the car talks to me

The new system is not perfect but works well most of the time. I use it all the time.

Last edited by L1Wolf; Oct 15, 2024 at 02:32 PM.
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