E-Class (W214) 2024 -

E/W214: Problems with Software

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Old 07-11-2024, 08:23 PM
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E350
Still usable. I have car 5 months and it has frozen 4 times. Shut car off, lock it, and 5 or so minutes later all good.
Old 07-11-2024, 08:28 PM
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Benz E300
Originally Posted by CharlieZR
Still usable. I have car 5 months and it has frozen 4 times. Shut car off, lock it, and 5 or so minutes later all good.
Thanks for the info.
I will be picking up my new E300 next week in Australia.
Old 07-11-2024, 08:35 PM
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2024 E350 W214, 2007 Dodge Durango Limited, 2005 Honda VTX 1300s, 2020 Honda Gold Wing DCT Tour
Originally Posted by CharlieZR
Still usable. I have car 5 months and it has frozen 4 times. Shut car off, lock it, and 5 or so minutes later all good.
How long ago did it happen last? Sounds like an intermittent issue that has a workaround. Not ideal, but not as bad as an unusable car.
Old 07-12-2024, 12:12 PM
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Mercedes E300 W214
Originally Posted by Ewok
Thanks for the info.
I will be picking up my new E300 next week in Australia.
Hello! Aussie E300 owner here. I’ve had the car a couple of weeks and about 700km in. It’s great. Superscreen working well.

Only issue I’ve encountered is Apple CarPlay album art from Apple Music not fully syncing into MBUX’s zero layer interface. Minor issue.

Have installed a BlackVue DR970X Plus dashcam system with LTE and the BlackVue can actually act as a hotspot. Connected MBUX to it, using the native Apple Music app (no zero layer album art issue) and getting access to Dolby Atmos. Sounds absolutely incredible!

Feel free to DM me
Old 07-12-2024, 12:17 PM
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Benz E300
Originally Posted by lion007r
Hello! Aussie E300 owner here. I’ve had the car a couple of weeks and about 700km in. It’s great. Superscreen working well.

Only issue I’ve encountered is Apple CarPlay album art from Apple Music not fully syncing into MBUX’s zero layer interface. Minor issue.

Have installed a BlackVue DR970X Plus dashcam system with LTE and the BlackVue can actually act as a hotspot. Connected MBUX to it, using the native Apple Music app (no zero layer album art issue) and getting access to Dolby Atmos. Sounds absolutely incredible!

Feel free to DM me
Hey thanks for that!

Can Apple Music through CarPlay deliver Dolby Atmos?

BTW, DM doesn’t work with your setting

Last edited by Ewok; 07-12-2024 at 12:25 PM.
Old 07-12-2024, 12:33 PM
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Mercedes E300 W214
Originally Posted by Ewok
Hey thanks for that!

Can Apple Music through CarPlay deliver Dolby Atmos?

BTW, DM doesn’t work with your setting
Oh perhaps it’s because I just joined as a member after seeing a fellow Aussie post about an E300, got excited haha! Usually just a forum lurker :P

Unfortunately no Atmos through CarPlay. It sounds amazing nonetheless (we get 4D Burmester as standard for others reading this post). But with Atmos, it’s something else.

I also found the 4D mini subs in the seat a bit unsettling at setting 5 or above (max 10). At setting 2 you can feel just enough that it remains comfortable and you feel like you’re part of the music too.

What colour combo did you get and did you get the Premium Plus pack?
Old 07-12-2024, 12:37 PM
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Benz E300
Originally Posted by lion007r
Oh perhaps it’s because I just joined as a member after seeing a fellow Aussie post about an E300, got excited haha! Usually just a forum lurker :P

Unfortunately no Atmos through CarPlay. It sounds amazing nonetheless (we get 4D Burmester as standard for others reading this post). But with Atmos, it’s something else.

I also found the 4D mini subs in the seat a bit unsettling at setting 5 or above (max 10). At setting 2 you can feel just enough that it remains comfortable and you feel like you’re part of the music too.

What colour combo did you get and did you get the Premium Plus pack?
I am getting Silver and Black seats with the Plus package.

Ca I use the phone as hot spot for the native Apple Music app and still take calls on the MBUX through Bluetooth?
Old 07-12-2024, 12:41 PM
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Mercedes E300 W214
Originally Posted by Ewok
I am getting Silver and Black seats with the Plus package.

Ca I use the phone as hot spot for the native Apple Music app and still take calls on the MBUX through Bluetooth?
Nice, I ended up getting graphite grey with the beige interior. Yes you can use your phone as a hotspot, just make sure to turn the hotspot function on prior to getting into the car or it’ll struggle to auto connect.

Alternatively get a pocket wifi from Telstra or another carrier (with built in battery) and have it connected in the centre console box via USB hidden away. The car will then connect to that, and when your car is off it’ll stay on due to the battery pack and be good to go each time you drive.
Old 07-12-2024, 12:46 PM
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Benz E300
Originally Posted by lion007r
Nice, I ended up getting graphite grey with the beige interior. Yes you can use your phone as a hotspot, just make sure to turn the hotspot function on prior to getting into the car or it’ll struggle to auto connect.
What about phone calls? Bluetooth?
Old 07-12-2024, 12:48 PM
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Mercedes E300 W214
Originally Posted by Ewok
What about phone calls? Bluetooth?
Yeah it’s completely fine - even with hotspot running you can run apple carplay and you’ll get everything working as per normal
Old 07-12-2024, 12:49 PM
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Benz E300
Originally Posted by lion007r
Yeah it’s completely fine - even with hotspot running you can run apple carplay and you’ll get everything working as per normal
That’s great to know! Thanks!
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Old 07-12-2024, 01:56 PM
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E350
Happened about 5 mos ago and 4 times during the 5 mos. Shutdown and restart definite work around. Dealer says software fix is soon to be available.
Old Today, 03:43 PM
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E300de allterrain
E300de 2024 allterrain

Our brand new car e300de allterrain has been updated but still the center screen and instruments keeps restarting in middle of driving! Before update only center screen restarted many times for us! So now its worse
Old Today, 05:51 PM
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Benz E300
Originally Posted by Sakusveg
Our brand new car e300de allterrain has been updated but still the center screen and instruments keeps restarting in middle of driving! Before update only center screen restarted many times for us! So now its worse
Oh no. Is it continuous all the time? Or is it intermittent?

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