E-Class (W214) 2024 -

Free Data

Old Feb 27, 2025 | 06:21 PM
  #26  
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Go back into your app and click the wording of your model above the picture of the auto. You will see Digital Extras. Click and pick the Comfort Digital Extras. There you will see to activate the free data. Works quite well and the music from the Apple Music using Atmos system is terrific with the online Apple Music as opposed to Car Play Apple Music. There is a difference.
Enjoy.
Roadrunner.
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Old Feb 27, 2025 | 10:00 PM
  #27  
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Free data worked for me.
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Old Feb 28, 2025 | 07:25 AM
  #28  
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Originally Posted by RoadrunnerHerm
Go back into your app and click the wording of your model above the picture of the auto. You will see Digital Extras. Click and pick the Comfort Digital Extras. There you will see to activate the free data. Works quite well and the music from the Apple Music using Atmos system is terrific with the online Apple Music as opposed to Car Play Apple Music. There is a difference.
Enjoy.
Roadrunner.

Unfortunately clicking the purchase button doesn't bring up a purchase option, just the description
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Old Mar 3, 2025 | 01:53 PM
  #29  
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With the data plan, I decided to do a speed test and got interesting results. Initially it gave about 50Mbps download speed but it grew to nearly 100Mbps by the time it completed. It defaulted to a NY based server and said that my IP is in NJ when I'm in TN. I looked up my IP and it's owned by Deutsche Telekom North America, Inc and located in Red Bank, NJ. Switching to a server closer to where I was physically located in TN got really bad throughput of 20Mbps.

I suspect that all data is going to NJ before being routed to the car. Switching to TN likely made it route to NJ first before routing back to me in TN. I'm going to do some more tests but I thought the results were odd. My phone on 5G got 677Mbps download while sitting at the same location.

if you want to run a speed test yourself, open the Vivaldi browser on the car screen and search for speed test. I prefer the Ookla Speedtest myself. Then just follow the prompts.
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Old Mar 10, 2025 | 03:42 PM
  #30  
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Called customer care. Useless.

**** all over them on Twitter.
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Old Mar 11, 2025 | 05:08 PM
  #31  
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Up until yesterday, like several others who posted, I was not able to activate the free data plan (clicking on Activate brings up another screen but without further action button). However, I tried again today and there is an Accept Terms of Service button on the next screen for final processing of the activation process. Incidentally, this activation process cannot be completed via the Mercedes Me website but only on the iphone/ipad app (and also one has to be logged into the owner's account and not authorized user accounts).

Last edited by cruise2024; Mar 11, 2025 at 05:18 PM.
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Old Mar 12, 2025 | 11:37 AM
  #32  
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Don't know how long this data program will last but it is nice to have.
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Old Mar 12, 2025 | 11:50 AM
  #33  
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Originally Posted by 2012 merc amg
Don't know how long this data program will last but it is nice to have.
Agreed. With this free data plan, it is more enticing for me to renew my Mercedes Me subscription when it expires in about a year (assuming that it still includes the free data plan upon renewal).
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Old Mar 12, 2025 | 12:45 PM
  #34  
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Originally Posted by cruise2024
Agreed. With this free data plan, it is more enticing for me to renew my Mercedes Me subscription when it expires in about a year (assuming that it still includes the free data plan upon renewal).
It certainly provides more value for the subscription price. Most of the add-ons are worthless to me, but you have to buy (subscribe) all of them or nothing.
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Old Mar 20, 2025 | 09:40 AM
  #35  
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Hmm. Just bought a 2025 AMG C43 Coupe. Under "Digital Extras", everything is activated EXCEPt under MBUX entertainment. If I go to that screen on the app, I'm only given the option to purchase Augmented radio; comfort data volume; in-car app pass; online music and internet radio. Am I missing something? App is ver. 3.53.3

I'd love to get data!
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Old Mar 20, 2025 | 10:23 AM
  #36  
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Originally Posted by Wildgift
Hmm. Just bought a 2025 AMG C43 Coupe. Under "Digital Extras", everything is activated EXCEPt under MBUX entertainment. If I go to that screen on the app, I'm only given the option to purchase Augmented radio; comfort data volume; in-car app pass; online music and internet radio. Am I missing something? App is ver. 3.53.3

I'd love to get data!
For my 2025 W214 E450, the free data plan activation is under Comfort Data Volume within the Mercedes Me app.
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Old Mar 20, 2025 | 10:25 AM
  #37  
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Originally Posted by cruise2024
For my 2025 W214 E450, the free data plan activation is under Comfort Data Volume within the Mercedes Me app.
Maybe it's an E class thing? If I go to comfort data volume, all I get is an option to purchase it. It then takes me to the MB shop where I am given the option to buy MB connect...
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Old Mar 20, 2025 | 11:16 AM
  #38  
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Originally Posted by Wildgift
Maybe it's an E class thing? If I go to comfort data volume, all I get is an option to purchase it. It then takes me to the MB shop where I am given the option to buy MB connect...
It very well be exclusive to the E-Class. Have you asked your dealership about it?
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Old Mar 20, 2025 | 11:17 AM
  #39  
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They did not seem very on top of this.
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Old Mar 20, 2025 | 11:49 AM
  #40  
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Seems they are slowly making this the default from the start. I took delivery of a 2025 E53 two days ago and the "Comfort Data Volume" was checked in my App without me taking any action. The car has an internet connection already without me having to purchase a plan or tether my phone. I suspect I will need to renew this in one year at some cost. Good first experience though.
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Old Mar 20, 2025 | 11:51 AM
  #41  
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I guess we lowly AMG GLC 43 drivers don't rate free internet....
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Old Mar 20, 2025 | 11:57 AM
  #42  
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Originally Posted by Huleyman
Seems they are slowly making this the default from the start. I took delivery of a 2025 E53 two days ago and the "Comfort Data Volume" was checked in my App without me taking any action. The car has an internet connection already without me having to purchase a plan or tether my phone. I suspect I will need to renew this in one year at some cost. Good first experience though.
The hope and expectation is that it's included with all the digital extras for the same yearly price and not something you have to pay extra for. MB has not said anything in their communications about it though.
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Old Apr 17, 2025 | 08:41 PM
  #43  
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Finally after I reported the free data plan I finally have it. It seems everyone’s downloaded and worked as expected. Mine would not process even after several app updates and a system update.
Today I received a notification that my digital extras were updated. I tried the process again and it worked.
No real difference from tethering my phone but I’m glad it’s operational.
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Old Apr 17, 2025 | 09:11 PM
  #44  
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Originally Posted by FSmith
Finally after I reported the free data plan I finally have it. It seems everyone’s downloaded and worked as expected. Mine would not process even after several app updates and a system update.
Today I received a notification that my digital extras were updated. I tried the process again and it worked.
No real difference from tethering my phone but I’m glad it’s operational.
Glad to see you finally got it. It's much more convenient than using your phone.
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Old Apr 18, 2025 | 07:45 AM
  #45  
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I probably missed it (if it it was mentioned) but did it state what the allowance is or is it unlimited data and if so, free till when?
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Old Apr 18, 2025 | 09:29 AM
  #46  
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Originally Posted by W205C43PFL
I probably missed it (if it it was mentioned) but did it state what the allowance is or is it unlimited data and if so, free till when?
I don't think any of us know. It's listed as a digital extra and it's called "Comfort Data Volume" with a description of "Complementary data to unleash the entertainment potentials of your vehicle". I think ita an odd choice for the name even as for marketing.

With it being a digital extra, I expect it to end if that is not renewed and hopefully continue if it is renewed. No mention of any data limit.
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Old Apr 18, 2025 | 10:43 AM
  #47  
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Originally Posted by L1Wolf
I don't think any of us know. It's listed as a digital extra and it's called "Comfort Data Volume" with a description of "Complementary data to unleash the entertainment potentials of your vehicle". I think ita an odd choice for the name even as for marketing.

With it being a digital extra, I expect it to end if that is not renewed and hopefully continue if it is renewed. No mention of any data limit.
I see, I assume there is no expiry date when logged on to the Mercedes account on a computer just like you would to check the expiry date on other services or download maps?
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Old Apr 20, 2025 | 12:44 PM
  #48  
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I just made a thread asking for this, but I'm still not seeing comfort data in the app (version 3.55). Maybe I missed it, but did you have to do something for it to show up or it did by itself? I have a brand new g550 if that makes any difference.
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Old Jun 6, 2025 | 12:28 PM
  #49  
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My son's 2024 W214 Mercedes Me subscription just ended and is up for renewal. I can confirm that the renewal subscription cost ($150/year) does include "Comfort Data Volume" (i.e. free complimentary data) as one of the features in the Digital Extras.

Last edited by cruise2024; Jun 6, 2025 at 12:30 PM.
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Old Jun 6, 2025 | 12:54 PM
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Originally Posted by cruise2024
My son's 2024 W214 Mercedes Me subscription just ended and is up for renewal. I can confirm that the renewal subscription cost ($150/year) does include "Comfort Data Volume" (i.e. free complimentary data) as one of the features in the Digital Extras.
Good to know. Mine will come up for renewal the end of August and i was hoping that was the case.
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