E-Class (W214) 2024 -

2026 E53 400 miles- REAR SPRINGS BROKEN

Old Mar 28, 2026 | 04:32 PM
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2026 E53 400 miles- REAR SPRINGS BROKEN

Recently purchased a 2026 E53, and with just 400 miles it is at dealer with "broken rear springs". We noticed the car sitting too low in the rear, like an airbag out on an air ride suspension.

Has anyone ever heard of this on an E53?

The dealer is now saying parts are not available to fix and "backordered", I am assuming this could turn into a lengthy wait.

Any input appreciated.
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Old Mar 28, 2026 | 05:04 PM
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Originally Posted by JB1120
Recently purchased a 2026 E53, and with just 400 miles it is at dealer with "broken rear springs". We noticed the car sitting too low in the rear, like an airbag out on an air ride suspension.

Has anyone ever heard of this on an E53?

The dealer is now saying parts are not available to fix and "backordered", I am assuming this could turn into a lengthy wait.

Any input appreciated.
yikes. This is the first I have heard of this. Very unfortunate.
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Old Mar 28, 2026 | 05:07 PM
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I guess.....****e happens.....insist they provide a loaner, free of charge, of equal value/comfort until your car is fixed to your satisfaction.
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Old Mar 28, 2026 | 05:36 PM
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Gotta say that's a new one. Never heard of anything like this on any car quite frankly. Brand new springs breaking is very unusual. Over time due to corrosion-induced weakening a coil spring can snap, but brand new that's gotta be a production issue. That's also likely why they are not in stock. Springs are not a common item that needs replacing. Dampers yes, as they can leak, but not springs.
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Old Mar 28, 2026 | 05:51 PM
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Vehicle abuse? Fatties riding in the trunk? Hope it is fixed soon.
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Old Mar 28, 2026 | 06:00 PM
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That is a new one for me. Never heard of that. Have them provide a loaner car at $0 charge to you. I’m just confused how on earth a rear spring breaks with only 400 miles unless somebody hit an enormous pothole at a high speed and did some tremendous damage.
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Old Apr 28, 2026 | 01:10 PM
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Originally Posted by JB1120
Recently purchased a 2026 E53, and with just 400 miles it is at dealer with "broken rear springs". We noticed the car sitting too low in the rear, like an airbag out on an air ride suspension.

Has anyone ever heard of this on an E53?

The dealer is now saying parts are not available to fix and "backordered", I am assuming this could turn into a lengthy wait.

Any input appreciated.
New member, longtime viewer...found this thread interesting as I was just advised by my salesperson the 2026 E53 wagon I had on order was being held at the west coast VPC.

The reason stated was for a 'mod impacting several units...waiting on parts.' The modification is 'replace rear springs.'

Part manufacturing defect? Engineering update?

We'll see.


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Old Apr 28, 2026 | 06:37 PM
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2026 E53 wagon
Originally Posted by TerryOT
New member, longtime viewer...found this thread interesting as I was just advised by my salesperson the 2026 E53 wagon I had on order was being held at the west coast VPC.

The reason stated was for a 'mod impacting several units...waiting on parts.' The modification is 'replace rear springs.'

Part manufacturing defect? Engineering update?

We'll see.
yikes. Two thoughts:
If they broke after you bought and it takes too long for part to come, you may have lemon law recourse?
if fixed at port, that means your car will have been disassembled and reassembled at the port - less than ideal, but still covered by warranty.
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Old Apr 28, 2026 | 06:57 PM
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Document everything. Sounds like a lemon case in the making. Squeaky wheel gets the grease. I’d ask for a replacement (but not expecting one but you never know) and file a case with corporate.
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Old Apr 28, 2026 | 07:44 PM
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Originally Posted by TerryOT
New member, longtime viewer...found this thread interesting as I was just advised by my salesperson the 2026 E53 wagon I had on order was being held at the west coast VPC.

The reason stated was for a 'mod impacting several units...waiting on parts.' The modification is 'replace rear springs.'

Part manufacturing defect? Engineering update?

We'll see.
yikes, mine’s been in port since March 30th though I hadn’t pressed on why yet, guess we make sure to check the alignment before we take possession
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Old Apr 28, 2026 | 09:14 PM
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Originally Posted by stumpjumper
yikes, mine’s been in port since March 30th though I hadn’t pressed on why yet, guess we make sure to check the alignment before we take possession
which port? Mines been in the Brunswick port for a few weeks…
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Old Apr 28, 2026 | 10:39 PM
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Will be interesting to see if there is a recall for this
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Old Apr 29, 2026 | 08:28 AM
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Other than manufacturing defect, the only scenario I can see, the car was dropped while in transit somehow...
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Old Apr 29, 2026 | 09:49 AM
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Originally Posted by yossarian1
which port? Mines been in the Brunswick port for a few weeks…
Baltimore for me
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Old Apr 29, 2026 | 01:35 PM
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Originally Posted by E53DadWagon
yikes. Two thoughts:
If they broke after you bought and it takes too long for part to come, you may have lemon law recourse?
if fixed at port, that means your car will have been disassembled and reassembled at the port - less than ideal, but still covered by warranty.
Originally Posted by Hodog16
Document everything. Sounds like a lemon case in the making. Squeaky wheel gets the grease. I’d ask for a replacement (but not expecting one but you never know) and file a case with corporate.
Lemon Law? Recourse? He doesn't even own the car. Litigious much?
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Old Apr 29, 2026 | 01:59 PM
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Sorry to hear and hope it gets resolved to your satisfaction.

MB springs fail now? A new low in quality and reliability. Not surprising because of the brand trajectory.

Springs are relatively new technology, only 130 years in the industry. Give or take a few years. Gottlieb knew about them. Ola must not have read the email.
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Old Apr 29, 2026 | 03:09 PM
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Originally Posted by Alan Smithee
Lemon Law? Recourse? He doesn't even own the car. Litigious much?
read above - there are two posters. One had their springs fail on a car they own and the parts are not available.
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Old Apr 29, 2026 | 03:24 PM
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They probably found a cheaper source for springs in Botswana or somewhere..
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Old Apr 29, 2026 | 03:54 PM
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Originally Posted by E53DadWagon
read above - there are two posters. One had their springs fail on a car they own and the parts are not available.
Yeah, I can read. You suggested Lemon Law to someone whose car is at the VPC.

Either way...they are springs...not rocket science to replace...
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Old Apr 29, 2026 | 04:35 PM
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Originally Posted by Hodog16
Document everything. Sounds like a lemon case in the making. Squeaky wheel gets the grease. I’d ask for a replacement (but not expecting one but you never know) and file a case with corporate.
In Florida if the car is out of service for a cumulative 30 days, it is a presumed lemon. Other states may have similar time stipulations.
I was offered a new GMC by a dealer to avoid lemon law notoriety and legal expenses a few years ago.

Last edited by ua549; Apr 29, 2026 at 04:37 PM.
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Old Apr 29, 2026 | 04:50 PM
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Originally Posted by Alan Smithee
Yeah, I can read. You suggested Lemon Law to someone whose car is at the VPC.

Either way...they are springs...not rocket science to replace...
You can read but you can’t comprehend worth crap. My post is to the original poster who bought his car.

Springs are easy to fix but if they aren’t available what do you suggest he do? Keep making payments on a car sitting at the dealer while he drives around in a loaner GLA?
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Old Apr 29, 2026 | 05:26 PM
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Originally Posted by Alan Smithee
Yeah, I can read. You suggested Lemon Law to someone whose car is at the VPC.

Either way...they are springs...not rocket science to replace...
I didn’t. I suggested the person whose purchased car is out of commission may use the lemon law.
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Old Apr 29, 2026 | 05:30 PM
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Originally Posted by Hodog16
You can read but you can’t comprehend worth crap. My post is to the original poster who bought his car.

Springs are easy to fix but if they aren’t available what do you suggest he do? Keep making payments on a car sitting at the dealer while he drives around in a loaner GLA?
Um, OK. He posted a month ago and never came back. The guy that posted today, before you posted today, doesn't own the car.
Originally Posted by E53DadWagon
I didn’t. I suggested the person whose purchased car is out of commission may use the lemon law.
Check again.
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Old Apr 29, 2026 | 05:34 PM
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Originally Posted by E53DadWagon
I didn’t. I suggested the person whose purchased car is out of commission may use the lemon law.
This is unproductive, so let's leave it, but in post #8 you responded to the person whose car is at the VPC and suggested that they may have a lemon case. Since they haven't even taken delivery, you responded to the wrong person.

https://mbworld.org/forums/e-class-w...ml#post9285324
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Old Apr 29, 2026 | 06:00 PM
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Originally Posted by superswiss
This is unproductive, so let's leave it, but in post #8 you responded to the person whose car is at the VPC and suggested that they may have a lemon case. Since they haven't even taken delivery, you responded to the wrong person.

https://mbworld.org/forums/e-class-w...ml#post9285324
I see. I take full responsibility for this egregious error. I meant to cover two separate things (the person with busted springs and the one stuck at the port) but did cause confusion with the quoted reply to only one.



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