Mcfancy14

I’m seeing already a number of eqe suvs having been traded in….are people getting cold feet or is something wrong with them?

Crito

There's definitely something wrong with them. Most likely their mother dropped them on their head as a child but its possible the brain damage is from watching too much TV "news"/propaganda. It's hard to tell.

W205C43PFL

Here in Canada (at least) people are buying more ICE vehicles as they realized it doesn't work for them but from the past few months it looks like people saw electric vehicles "as a fad" and are not as interested in the vehicle. I do think the main issue with electric vehicles (at least in Canada) is range anxiety in the winter.

That said, if you live in a city with chargers or in a house, electric vehicle could be a good option. Our government also banned new ICE sales starting 2035.

In your market (if different to our situation) however, I think it has to do with the turnaround time of repairs, there is still lack of training of these machines and parts are often on backorder and therefore wait time for repairs could be a few months.

Bluffton Bob

Hmm. Weren't you talking about trading yours in a while back?

Bluffton Bob

I suspect that it is all of the factors that you cite. I've owned Teslas since 2015 so I am accustomed to driving an EV. When we bought our EQE 4Matic SUV last June I expected the user interface to be as easy to use as it is in a Tesla. It is not. It is much more complicated. (Before you ask this is my wife's car and it is what she wanted.)
I also find that bringing it into the service center creates an OJT event for the staff. They are willing but inexperienced.
Finally add in the problematic fast charging infrastructure ( a few months back the car stopped charging at the Electrify America chargers near our home for some reason. I can rectify it by calling in to EA but that is painful.
So this is all part of the OEM ICE to EV process. Initially Tesla forums were filled with irate owners complaining abut issues but over time Tesla improved and the forums actually helped that process as forum participants exchanged tips and advice.

Crito

Whenever someone tries to make their boolsheet fact by phrasing it as a question I just can't help myself. Fake news does it all the time, like "Why does Hamas use so many little kids as shields?" In this case the correct answer is "very few eqe suvs are being traded in or returned." Not many are being sold in the first place but that's another issue. The used car market is collapsing right now actually so this would be a really bad time to trade-in my EQE SUV. I'll wait for the 2025 models with NACS connectors (just 9 more months or so).

CincyMBGuy

In a quick nationwide search, all but 3 of the used EQEs I found are located on Mercedes-Benz lots. I'd be shocked if more than 1 or 2 of the remaining cars with some real miles were not used as service loaner or shuttle vehicles and have never been owned.

mercedesmax

This is the answer. MBUSA wanted those cars in the loaner fleet.

CincyMBGuy

We have 4 being used in that fashion right now.

Bluffton Bob

Idle curiosity - why do dealers want to use the EQE SUV as loaners?

joeshannon095

Because you need to discount these cars 15-20% to sell them. Selling them new is a blood bath for dealers. Selling them as a loaner allows dealers to write down their costs and sell them at less of a loss. Also good exposure for future customers if they can spend time in an MB electric if they're considering one.

LastOne

Also customer satisfaction. I want an EV when I take my car in for service, not an ICE vehicle.

bytemaster0

Precisely how we purchased our EQE SUV. A much more economical option, and hardly any miles. For all intents and purposes, a new car. Had never been titled until we purchased it. We purchased the SUV with 3600 miles. It had been put in service on August 21st, and we bought it December 19th. A great deal.

ygmn

What do these EV go in for service for?
DO they have some sort of A & B service?

THought EVs were supposed to have way less service requirements?

All I could see is brakes? maybe a grease fitting some where in suspension maybe somewhere?

Or are they going in for something that failed? which is not maintenance.

W205C43PFL

https://mbworld.org/forums/eqs-suv/8...-included.html

LastOne

Scheduled service for me in 18 months, but been in the shop for 6 weeks. Most of this time was waiting for parts and then getting technical advice from Germany. With a reasonably stocked parts department and expert staff this would have been 2 or 3 days.

MBNUT1

Can't speak for Mercedes EV's but all they do on our Kia Niro EV is rotate the tires and check the cabin filter. Our last service was a whopping $25.

bytemaster0

Yeah, it should be substantially less in cost. You won't have any service costs until 40k miles, by which point you'd have paid for 4 ICE service bills, easily adding up to $2k or more if you go for MB service. So, at 40k, you're up at least $1-1.5k for sure. And yes, just brake fluids and software updates as needed. I rotate tires every 5k miles, so I'm not sure if that's even part of the service, by 20k miles it's way too late for tire rotation anyway, might as well keep them where they are. I'd suspect it's also a good time for alignment, which on rear-steering vehicles may be a bit more expensive - not to mention Distronic calibration, etc.

Mcfancy14

At the dealer it seems the salespeople aren’t to thrillled about promoting them, and the service techs seem to be not as confident about solving problems

CincyMBGuy

Complimentary service at 2 years or 20k miles. All the service entails is a brake fluid flush and cabin air filter.

EQs are always where I start. It's the cheapest car I can get a customer into with this market and they are typically incentivized with a sales flat. A win-win in my book.

Surge

No, they most certainly did not. Gas cars will be here for a long time to come!

Surge

No difference in service costs, other than Oil changes for ICE vehicles. I never do any more than fluid changes on my AMG GTC and G550. The “Service A and B” is a waste of money. But if you want to pay someone to top off your windshield washer fluid (actually, my tech does that for me anyway), then go ahead.

MBNUT1

What about brakes?

Surge

Brake fluid every 2 years. No difference there.

Brake pads: I had the front pads replaced at the dealership after about 3 years. Not a big deal, under $1k.