bushu16

Hi folks,

The latest OTA update failed on my EQE and now its not getting reinstalled [img]data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7[/img]
any tips?
(P.S: kindly ignore the fingerprints )

bytemaster0

It'll probably retry in a few days. If not, take it to a dealer, they'll manually run the update for you. I haven't seen this update show up on my EQE yet, so maybe they decided not to release it globally yet.

W205C43PFL

That is a first... I wonder if the reception was poor so the update couldn't download from MB's servers fully?

bushu16

​​​​​​​I assume so.

I inadvertently opened the door and guessing that update got interrupted

W205C43PFL

Oh that could be too, I guess it wants us to start the update leave the vehicle for 30 minutes, that type of thing if I recalled correctly.

bushu16

Exactly!

But my point is, why it doesn't let us try again

W205C43PFL

Ya I think the mystery is solved, I was wrong about 30 minutes but it was 20 minutes : https://cimg0.ibsrv.net/gimg/www.mbw...2144e35f1.jpeg

W205C43PFL

It likes to do it again itself and whenever it decides to apparently

bytemaster0

I totally get the frustration - I'd feel it too! I'm very hands-on with firmware and software updates, I like to have control over it. That being said, the number one most important thing for your car is that it continues to be a car. If your smartphone firmware update fails, you can always switch phones or have it repaired. If your car fails, it's a more serious issue. For this reason, I'm sure MB is extremely cautious in how updates are run and provisioned. If you want it done earlier, just call up your dealer, I'm sure they'll be happy to do it for you!

W205C43PFL

That is a good way to look at it probably makes OP feel better that MB is ensuring their car is stable and runs as designed instead of just having every new feature throw at you which may or may not be buggy.