EQE (V295) Sedan Upcoming

OTA update installation failed

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Old Jun 24, 2023 | 07:28 PM
  #1  
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EQE 300
OTA update installation failed

Hi folks,

The latest OTA update failed on my EQE and now its not getting reinstalled [img]data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7[/img]
any tips?
(P.S: kindly ignore the fingerprints )



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Old Jun 25, 2023 | 09:13 PM
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It'll probably retry in a few days. If not, take it to a dealer, they'll manually run the update for you. I haven't seen this update show up on my EQE yet, so maybe they decided not to release it globally yet.
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Old Jun 29, 2023 | 08:02 PM
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Originally Posted by bushu16
Hi folks,

The latest OTA update failed on my EQE and now its not getting reinstalled [img]data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7[/img]
any tips?
(P.S: kindly ignore the fingerprints )

https://cimg2.ibsrv.net/gimg/www.mbw...470c6c4243.jpg
https://cimg4.ibsrv.net/gimg/www.mbw...1f647c4269.png
https://cimg6.ibsrv.net/gimg/www.mbw...8174260710.png
That is a first... I wonder if the reception was poor so the update couldn't download from MB's servers fully?
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Old Jun 30, 2023 | 06:40 AM
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Originally Posted by W205C43PFL
That is a first... I wonder if the reception was poor so the update couldn't download from MB's servers fully?
​​​​​​​I assume so.

I inadvertently opened the door and guessing that update got interrupted

Last edited by bushu16; Jun 30, 2023 at 08:25 AM.
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Old Jun 30, 2023 | 07:24 AM
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Originally Posted by bushu16
I assume so.

I inadvertently opened the door and guessing that update got interrupted
Oh that could be too, I guess it wants us to start the update leave the vehicle for 30 minutes, that type of thing if I recalled correctly.
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Old Jun 30, 2023 | 08:26 AM
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Originally Posted by W205C43PFL
Oh that could be too, I guess it wants us to start the update leave the vehicle for 30 minutes, that type of thing if I recalled correctly.
Exactly!

But my point is, why it doesn't let us try again
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Old Jun 30, 2023 | 08:26 AM
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Originally Posted by bushu16
I assume so.

I inadvertently opened the door and guessing that update got interrupted
Ya I think the mystery is solved, I was wrong about 30 minutes but it was 20 minutes : https://cimg0.ibsrv.net/gimg/www.mbw...2144e35f1.jpeg
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Old Jun 30, 2023 | 08:31 AM
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Originally Posted by bushu16
Exactly!

But my point is, why it doesn't let us try again
It likes to do it again itself and whenever it decides to apparently
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Old Jun 30, 2023 | 10:22 AM
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Originally Posted by bushu16
But my point is, why it doesn't let us try again
I totally get the frustration - I'd feel it too! I'm very hands-on with firmware and software updates, I like to have control over it. That being said, the number one most important thing for your car is that it continues to be a car. If your smartphone firmware update fails, you can always switch phones or have it repaired. If your car fails, it's a more serious issue. For this reason, I'm sure MB is extremely cautious in how updates are run and provisioned. If you want it done earlier, just call up your dealer, I'm sure they'll be happy to do it for you!
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Old Jun 30, 2023 | 02:31 PM
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Originally Posted by bytemaster0
I totally get the frustration - I'd feel it too! I'm very hands-on with firmware and software updates, I like to have control over it. That being said, the number one most important thing for your car is that it continues to be a car. If your smartphone firmware update fails, you can always switch phones or have it repaired. If your car fails, it's a more serious issue. For this reason, I'm sure MB is extremely cautious in how updates are run and provisioned. If you want it done earlier, just call up your dealer, I'm sure they'll be happy to do it for you!
That is a good way to look at it probably makes OP feel better that MB is ensuring their car is stable and runs as designed instead of just having every new feature throw at you which may or may not be buggy.
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