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How Does EQS get OTA updates?

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Old 12-06-2022, 10:14 PM
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How Does EQS get OTA updates?

So my Tesla would just connect to my home wi-fi and updates would push at night, I dont recall ever having the EQS ask to join a home wi-fi. Need a quick lesson on this!
Old 12-06-2022, 10:18 PM
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Updates come in over the car's cellular connection while you are driving around.
Old 12-06-2022, 10:25 PM
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So it comes through my Mercedes app on my iphone while driving around or is it coming from the cars T-Mobile connection?
Old 12-06-2022, 10:44 PM
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The EQS receives the data through its internal set up. You do not have to have a cell phone in the vehicle.
Old 12-07-2022, 01:38 AM
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Originally Posted by FLGatorz
So it comes through my Mercedes app on my iphone while driving around or is it coming from the cars T-Mobile connection?
The latter
Old 12-07-2022, 09:00 AM
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We've had our EQS 580 SUV since September 30 and we haven't received any OTA Updates. Have any other EQS SUV owners received any OTA updates? I am not referring to any software updates installed at a dealership.
Old 12-07-2022, 09:30 AM
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None over the air. My impression is that major updates are way too large for over the air and will be performed when you take the vehicle into the dealership. This is how it has worked on my three SL550’s over the years.

Last edited by Utopia Texas; 12-07-2022 at 03:51 PM.
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Old 12-07-2022, 03:18 PM
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Originally Posted by JoeMa
We've had our EQS 580 SUV since September 30 and we haven't received any OTA Updates. Have any other EQS SUV owners received any OTA updates? I am not referring to any software updates installed at a dealership.
I’ve had an EQS 450 since March and haven’t had any OTA updates. Only at the dealer.
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Old 12-24-2022, 10:38 AM
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It would be disappointing if updates are only installed during a dealership visit. One huge plus with the Tesla is their continuous addition of new features via software updates.
Old 12-24-2022, 11:00 AM
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If software is written properly and features thought out initially a vehicle does not need constant updates. I cannot think of a single thing my 580 doesn’t already do that I would want added. Slight improvement in efficiency might be nice but constant updates all the time?

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Old 12-24-2022, 11:24 AM
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Originally Posted by Utopia Texas
If software is written properly and features thought out initially a vehicle does not need constant updates. I cannot think of a single thing my 580 doesn’t already do that I would want added. Slight improvement in efficiency might be nice but constant updates all the time?
I don't disagree with what you said, but I feel compelled to add here something I was told long ago about software.
I worked for a company in a role that entailed ordering custom-developed software from vendors. At one point, on one of these projects, I asked the vendor when the software on order would be finished. I got, what I thought at the time to be, a very smart-a__ed response: "Software is never finished!"
Fast forward three decades and I can state that I've never forgotten that comment...and now view it as gospel.
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Old 12-24-2022, 12:28 PM
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I disagree. Development of a given software app always ends. It is called end of life. Microsoft has a schedule and makes announcements for EOL. Mercedes recently announced end of life for their traffic light services.
Originally Posted by schkar
I just got an update from MB that Connected Traffic Light Services has been sundowned, and will be removed from customer vehicles in US.
Old 12-24-2022, 02:24 PM
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Originally Posted by ua549
I disagree. Development of a given software app always ends. It is called end of life. Microsoft has a schedule and makes announcements for EOL. Mercedes recently announced end of life for their traffic light services.
Is there an official source for that information?
Old 12-24-2022, 03:01 PM
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Microsoft Lifecycle Policy

Mercedes USA ended Mbrace Connect services in (IIRC) 2020. My '18 E300 was directly affected by loss of those services with no way to replace them. Lost were traffic advisories, traffic camera viewing, remote vehicle locking, remote vehicle unlocking and remote vehicle location. I used those services every day and for that reason I will not purchase another Mercedes until critical such services are guaranteed to remain available until all warranties expire - currently 8 years.
Old 12-24-2022, 10:08 PM
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EOL doesn’t mean software is perfect. It means they stop providing support for the product, and support here includes bug fixes and security fixes. And there’s always gonna be bugs and security vulnerabilities, including from the software itself and its third party dependencies. For something like MBUX I’d be very worried when it’s EOL cause the attack surface is so large.
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Old 12-25-2022, 07:51 AM
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I believe that the MBUX version on my '18 E300 (July 2017 build) is at EOL. I've not received an update since 2020. Newer versions of MBUX won't run on my car. Just because the software nomenclature is the same, it doesn't mean newer versions are even similar to the older versions. Microsoft Windows is a prime example of that. The 1985 version has zero code commonality with the 2022 version.
Old 12-26-2022, 08:21 AM
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Originally Posted by Utopia Texas
If software is written properly and features thought out initially a vehicle does not need constant updates. I cannot think of a single thing my 580 doesn’t already do that I would want added. Slight improvement in efficiency might be nice but constant updates all the time?
As much as I dislike some of the Tesla updates, I really enjoy the additional functionality that has been added via OTAs in the past year.
For example they added turn signal camera usage, support for Apple Music and other things which were initially not available.
MB can be even smarter about it and create an app store of sorts where you can buy additional software upgrades as times passes.
Old 12-26-2022, 08:38 AM
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Originally Posted by ua549
I believe that the MBUX version on my '18 E300 (July 2017 build) is at EOL. I've not received an update since 2020. Newer versions of MBUX won't run on my car. Just because the software nomenclature is the same, it doesn't mean newer versions are even similar to the older versions. Microsoft Windows is a prime example of that. The 1985 version has zero code commonality with the 2022 version.
you don’t have MBUX. You have a system called COMMAND. Mb can’t update a car with, say, NTG5 to NTG7 with a new way of controlling (touchscreen, touchpad) and all new functionality. But they can make incremental small changes.

By the way the 2018 E is pre significant upgradability anyway.
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Old 12-26-2022, 09:39 AM
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Originally Posted by BenjaminKohl
you don’t have MBUX. You have a system called COMMAND. Mb can’t update a car with, say, NTG5 to NTG7 with a new way of controlling (touchscreen, touchpad) and all new functionality. But they can make incremental small changes.

By the way the 2018 E is pre significant upgradability anyway.
My error. What ever they are marketed as they are the cockpit management and infotainment system - NTG.
There are 3 marketing names for the various versions of the system - COMAND (2002), MBUX (2018) and the latest My MBUX (2021) but they are all a version of NTG. BTW there is/was no system marketed as COMMAND (double M).

Last edited by ua549; 12-26-2022 at 09:41 AM.

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