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Incorrect range in the app

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Old Jun 6, 2023 | 10:58 AM
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Incorrect range in the app

My connect app on the phone, started showing incorrect ranges under the charing dashboard section of the app. It shows correctly on the top portion as I highlighted but not the lower section. When I switch units (in the app settings) to km, the range is correct everywhere but when I switch back to miles, it messes up that lower part. Anyone else has experienced this or has an idea how to fix? This is on iphone


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Old Jun 6, 2023 | 01:52 PM
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My starting to show BS ranges too. I noticed it a few weeks ago at 100% I was getting over +475 miles.
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Old Jun 6, 2023 | 01:58 PM
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Originally Posted by 23-EQS580-SUV
My starting to show BS ranges too. I noticed it a few weeks ago at 100% I was getting over +475 miles.
I wonder if this has to do with a bug in their latest iphone app. My friend has the Android app and there still shows the correct range. Like I said, if you change units to km, its accurate so someone probably messed up something in coding
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Old Jun 6, 2023 | 02:12 PM
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Looks like a bug. The lower section is not converting the units. 390 km is ~242 miles. Once the USA finally adopts the metric system like pretty much everybody else, then these problems will go away .
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Old Jun 6, 2023 | 03:32 PM
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Just got an EQS 450 and have the same issue as well. I'm sure it's something they'll correct in a future software update.
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Old Jun 6, 2023 | 03:56 PM
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Originally Posted by superswiss
Looks like a bug. The lower section is not converting the units. 390 km is ~242 miles. Once the USA finally adopts the metric system like pretty much everybody else, then these problems will go away .
Changing to the metric system was proposed here in the U.S. Congress back in the 1970’s. 50 years later ……….
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Old Jun 6, 2023 | 10:31 PM
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same here. Noticed it last week. Faulty range numbers suddenly showing up on app.
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Old Jun 7, 2023 | 10:29 AM
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Originally Posted by Utopia Texas
Changing to the metric system was proposed here in the U.S. Congress back in the 1970’s. 50 years later ……….
Strictly speaking, the U.S. is metric - because the official definition of its units (miles, pounds, etc.) in government documents is in terms of metric units :-)
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