First 20K mile service for EQS SUV - What it included.
#26
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#29
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does the vehicle receive software updates between services? Are those OTA or require a dealer visit? If the latter is that a chargeable service? Seriously considering EQE AMG or an EQS 580 currently.
#30
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Join Date: Dec 2014
Location: New England/Florida
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2005 SL 500. 2015 S550. 2016 GLE400 2018 S560
Don’t hold your breath for updates. I have owned my car for 13 months and have received 1 inconsequential OTA update. I have been told my car needs to come into service center for several module updates which can’t be done OTA. These are no cost updates.
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Rob15 (01-14-2024)
#31
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I’ve had my EQS 580 SUV for 13 months also with only one minor over the air update. Doesn’t bother me since everything works just fine as it is so far.
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Rob15 (01-14-2024)
#32
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#33
The first 20K mile service is included in the price of the EQS SUV. The cost of subsequent Service B Maintenance will be over $1000. The parts and labor for the service on my SUV came to $1122.84 not including tax. This amount included $400.84 for parts and $722.00 for 6.25 hours of labor. The actual labor amount could vary depending upon the software updates which are dictated by any fault codes stored. The fault codes listed for my car were B186D2A, U011587, POCF766, U00AC00, and U100814. Software updates were applied to relevant control units. But I don't believe the MBUX was upgraded. Current version after the service is 316. I regret not checking the version level prior to the maintenance service. The invoice does not indicate that MBUX was upgraded.
The 20K mile service does not include the HEPA filter. I was told that the HEPA filter is replaced after 50K miles. Apparently, the service also does not include an upgrade to the current MBUX version, which was disappointing.
The part numbers for the 20K service are:
297-835-01-00 Dust Filer - $88.00
223-835-24-00 Fine Particle Filter - $120.00
002-986-14-71-09 Windshield Washer Fluid - $12.00
000-989-56-05-09-0109 Brake Fluid - $29.34
296-820-71-00 Windshield Wipers - $124.00
167-820-49-03 Rear Wiper Blasde - $27.50
The 20K mile service does not include the HEPA filter. I was told that the HEPA filter is replaced after 50K miles. Apparently, the service also does not include an upgrade to the current MBUX version, which was disappointing.
The part numbers for the 20K service are:
297-835-01-00 Dust Filer - $88.00
223-835-24-00 Fine Particle Filter - $120.00
002-986-14-71-09 Windshield Washer Fluid - $12.00
000-989-56-05-09-0109 Brake Fluid - $29.34
296-820-71-00 Windshield Wipers - $124.00
167-820-49-03 Rear Wiper Blasde - $27.50
They left out the blinker fluid change and headlamp antifreeze fill.
#34
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