First 20K mile service for EQS SUV - What it included. - Page 2

Jan 2, 2024 | 08:07 AM

#26

LAZARU5

Thread Starter

MBWorld Fanatic!

Joined: May 2005

Posts: 1,439

Likes: 540

From: Philadelphia, PA (USA)

2025 E53 Hybrid

Quote:

Originally Posted by 580selblack

I was told that a basic wheel
alignment is not possible on EQS. U have to purchase a distronic alignment package which costs $450.

Apparently my dealers did not know about that requirement. I got a quote of $250 from two different dealers.

Jan 14, 2024 | 06:56 AM

#27

Rob15

Junior Member

Joined: Oct 2020

Posts: 66

Likes: 18

EQS 580 SUV, Hummer EV SUT, Cyberbeast

MB service charges for software upgrades to the vehicle? They don’t arrive OTA?

Jan 14, 2024 | 09:15 AM

#28

LAZARU5

Thread Starter

MBWorld Fanatic!

Joined: May 2005

Posts: 1,439

Likes: 540

From: Philadelphia, PA (USA)

2025 E53 Hybrid

Quote:

Originally Posted by Rob15

MB service charges for software upgrades to the vehicle? They don’t arrive OTA?

there was no charge for the SW upgrades done with the complimentary 20K service.

Jan 14, 2024 | 11:47 AM

#29

Rob15

Junior Member

Joined: Oct 2020

Posts: 66

Likes: 18

EQS 580 SUV, Hummer EV SUT, Cyberbeast

Quote:

Originally Posted by LAZARU5

there was no charge for the SW upgrades done with the complimentary 20K service.

does the vehicle receive software updates between services? Are those OTA or require a dealer visit? If the latter is that a chargeable service? Seriously considering EQE AMG or an EQS 580 currently.

Jan 14, 2024 | 05:20 PM

#30

Radman991

Super Member

Joined: Dec 2014

Posts: 819

Likes: 184

From: New England/Florida

2005 SL 500. 2015 S550. 2016 GLE400 2018 S560

Quote:

Originally Posted by Rob15

does the vehicle receive software updates between services? Are those OTA or require a dealer visit? If the latter is that a chargeable service? Seriously considering EQE AMG or an EQS 580 currently.

Don’t hold your breath for updates. I have owned my car for 13 months and have received 1 inconsequential OTA update. I have been told my car needs to come into service center for several module updates which can’t be done OTA. These are no cost updates.

Jan 14, 2024 | 07:18 PM

#31

Utopia Texas

MBWorld Fanatic!

Joined: Jan 2016

Posts: 2,336

Likes: 936

From: Brookshire, Texas & Cat Spring, Texas

2019 SL550/2023 EQS 580 SUV

I’ve had my EQS 580 SUV for 13 months also with only one minor over the air update. Doesn’t bother me since everything works just fine as it is so far.

Jan 14, 2024 | 08:04 PM

#32

LAZARU5

Thread Starter

MBWorld Fanatic!

Joined: May 2005

Posts: 1,439

Likes: 540

From: Philadelphia, PA (USA)

2025 E53 Hybrid

Quote:

Originally Posted by Rob15

does the vehicle receive software updates between services? Are those OTA or require a dealer visit? If the latter is that a chargeable service? Seriously considering EQE AMG or an EQS 580 currently.

My EQS SUV is still running S/W version 316. Since I had some module s/w updates in mid-August I have not gotten one Battery Malfunction error message. I am thinking I don’t want any updates if there is a chance of introducing more bugs. I don’t use half the features in this car and don’t really need any new ones that might be included with updates.

Jan 23, 2024 | 01:29 PM

#33

mpmoore

Member

Joined: Dec 2022

Posts: 77

Likes: 21

EQS 450 4maric

Quote:

Originally Posted by LAZARU5

The first 20K mile service is included in the price of the EQS SUV. The cost of subsequent Service B Maintenance will be over $1000. The parts and labor for the service on my SUV came to $1122.84 not including tax. This amount included $400.84 for parts and $722.00 for 6.25 hours of labor. The actual labor amount could vary depending upon the software updates which are dictated by any fault codes stored. The fault codes listed for my car were B186D2A, U011587, POCF766, U00AC00, and U100814. Software updates were applied to relevant control units. But I don't believe the MBUX was upgraded. Current version after the service is 316. I regret not checking the version level prior to the maintenance service. The invoice does not indicate that MBUX was upgraded.

The 20K mile service does not include the HEPA filter. I was told that the HEPA filter is replaced after 50K miles. Apparently, the service also does not include an upgrade to the current MBUX version, which was disappointing.

The part numbers for the 20K service are:

297-835-01-00 Dust Filer - $88.00
223-835-24-00 Fine Particle Filter - $120.00
002-986-14-71-09 Windshield Washer Fluid - $12.00
000-989-56-05-09-0109 Brake Fluid - $29.34
296-820-71-00 Windshield Wipers - $124.00
167-820-49-03 Rear Wiper Blasde - $27.50

They left out the blinker fluid change and headlamp antifreeze fill.