Recall Campaign 2024050008
06-03-2024, 07:26 PM
#1
Newbie
Thread Starter
Recall Campaign 2024050008
SUMMARY
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2023-2025 EQE SUV (294 platform), EQE (295 platform), EQS SUV (296 platform) and EQS (297 platform) vehicles, the battery management system software might not meet current production specifications and may lead to a shutdown of the high-voltage system in specific situations. In this case, the contactors of the high-voltage battery might open, potentially resulting in a loss of propulsion without prior warning. As a consequence the risk of a crash might increase. When the vehicle comes to a standstill it can be restarted. An authorized Mercedes-Benz dealer will update the battery management system software on the potentially affected vehicles.
CONSEQUENCE
In this case, the contactors of the high-voltage battery might open, potentially resulting in a loss of propulsion without prior warning. As a consequence the risk of a crash might increase. When the vehicle comes to a standstill it can be restarted.
REMEDY
An authorized Mercedes-Benz dealer will update the battery management system software on the potentially affected vehicles.
Check your vehicle at: https://www.mbusa.com/en/recall
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2023-2025 EQE SUV (294 platform), EQE (295 platform), EQS SUV (296 platform) and EQS (297 platform) vehicles, the battery management system software might not meet current production specifications and may lead to a shutdown of the high-voltage system in specific situations. In this case, the contactors of the high-voltage battery might open, potentially resulting in a loss of propulsion without prior warning. As a consequence the risk of a crash might increase. When the vehicle comes to a standstill it can be restarted. An authorized Mercedes-Benz dealer will update the battery management system software on the potentially affected vehicles.
CONSEQUENCE
In this case, the contactors of the high-voltage battery might open, potentially resulting in a loss of propulsion without prior warning. As a consequence the risk of a crash might increase. When the vehicle comes to a standstill it can be restarted.
REMEDY
An authorized Mercedes-Benz dealer will update the battery management system software on the potentially affected vehicles.
Check your vehicle at: https://www.mbusa.com/en/recall
06-04-2024, 01:44 PM
#2
Member
Thanks for the post Fuse! My EQE is not under recall at this time.
06-08-2024, 02:15 PM
#5
Member
I went to the dealer and service advisor pulled my EQS-580 SUV and he found the campainge on my SUV. I have an appointment next Friday to bring it in for the update.
Last edited by phillip04S430; 06-08-2024 at 02:24 PM. Reason: typos
06-22-2024, 05:45 AM
#7
Member
Done 6/14/24 the update Battery Management System Software at the dealer per campaign recall. So far so good.
Last edited by phillip04S430; 06-22-2024 at 05:48 AM. Reason: typos
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ScottC2 (06-22-2024)
