EQS EQS (V297) sedan

Traffic light view and traffic light information service not working?

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Old Dec 8, 2022 | 03:43 PM
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EQS 580
Traffic light view and traffic light information service not working?

I've had my EQS 580 for a few days now and neither the traffic light view nor the traffic light information service seem to be working for me. I realize these are 2 totally separate features but I figure I'd lump them together here. I live in the U.S.

I have the traffic light view set to automatic in the settings. And yes, I know that it's only supposed to work when you're the first car at the light. Has never worked for me. Strangely, the AR navigation has always worked perfectly for me and shows all the virtual arrows and everything superimposed on the camera view at the appropriate times.
The traffic light information service is supposed to count down the time until the next green light. I have a light near my house that I know is compatible because it had worked in my Audi during my free trial period. But I've never seen my EQS count down for any traffic light.

I have my Mercedes Me account fully activated, though I haven't signed up for the in-car data through T-mobile. I wonder if that is the issue, since the manual states that you need to have an activated SIM card. Though the car seems to have no trouble accessing other data (such as traffic and weather) through the Mercedes Me connection.

Anyone have one or both of these features functional? If so, are you subscribed to the in-car data connection?

These 2 features are described in the owner's manual on pages 256-269.
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Old Dec 8, 2022 | 05:46 PM
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EQS580
Originally Posted by ww007
I've had my EQS 580 for a few days now and neither the traffic light view nor the traffic light information service seem to be working for me. I realize these are 2 totally separate features but I figure I'd lump them together here. I live in the U.S.

I have the traffic light view set to automatic in the settings. And yes, I know that it's only supposed to work when you're the first car at the light. Has never worked for me. Strangely, the AR navigation has always worked perfectly for me and shows all the virtual arrows and everything superimposed on the camera view at the appropriate times.
The traffic light information service is supposed to count down the time until the next green light. I have a light near my house that I know is compatible because it had worked in my Audi during my free trial period. But I've never seen my EQS count down for any traffic light.

I have my Mercedes Me account fully activated, though I haven't signed up for the in-car data through T-mobile. I wonder if that is the issue, since the manual states that you need to have an activated SIM card. Though the car seems to have no trouble accessing other data (such as traffic and weather) through the Mercedes Me connection.

Anyone have one or both of these features functional? If so, are you subscribed to the in-car data connection?

These 2 features are described in the owner's manual on pages 256-269.
I had them enabled but found them to be annoying so I disabled it. One thing I did like was at some signals it will give me a countdown of when the Green light was coming.
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Old Dec 8, 2022 | 07:29 PM
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Originally Posted by bgrewal
I had them enabled but found them to be annoying so I disabled it. One thing I did like was at some signals it will give me a countdown of when the Green light was coming.
I have them enabled too but they don't seem to be working. Were you subscribed to to in-car data subscription when they were working?
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Old Dec 9, 2022 | 01:49 AM
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Originally Posted by ww007
I have them enabled too but they don't seem to be working. Were you subscribed to to in-car data subscription when they were working?
I'm not subscribed, and the countdown has worked for me.
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Old Dec 9, 2022 | 07:07 AM
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EQS 580
It is my understanding that the countdown function will only work when your city has traffic lights that are able to pass the data to the car. In my town, no such luck.☹️
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Old Dec 9, 2022 | 07:41 AM
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EQS 580
Huh. Now that you mention it, I don’t think I’ve ever seen that feature activate, through urban and suburban driving.
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Old Dec 9, 2022 | 03:49 PM
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Originally Posted by RobotGuyPA
Huh. Now that you mention it, I don’t think I’ve ever seen that feature activate, through urban and suburban driving.
I have also never seen these two features working. My provider is T-Mobile.
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Old Dec 9, 2022 | 04:29 PM
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I just turned that feature on. I’ll report later to see if it works for me.
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Old Dec 23, 2022 | 01:40 PM
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I just got an update from MB that Connected Traffic Light Services has been sundowned, and will be removed from customer vehicles in US.
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Old Dec 23, 2022 | 02:06 PM
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I was just thinking about that today. Stopped at several lights and it never worked. Guess I won’t miss something I never had
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Old Dec 23, 2022 | 06:45 PM
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EQS 580
Originally Posted by schkar
I just got an update from MB that Connected Traffic Light Services has been sundowned, and will be removed from customer vehicles in US.
That's what MB told me as well. They also told me that my car did not have all the equipment necessary to use it, though they didn't specifically say what I was missing and I have an almost fully optioned out 580.

They did not address the traffic light view, however. I did see it randomly work one time at a traffic light, so I don't know what the deal is. I'll have to call them back and see if they can give me any more details on these 2 issues.
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Old Dec 23, 2022 | 07:30 PM
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
My EQS is on order, but can anyone tell me if the EQS will give me a notification when the light turns green? KInda like that Tesla feature (the Tesla gives a chime).
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Old Dec 23, 2022 | 08:36 PM
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See above - feature not available here?
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Old Dec 23, 2022 | 09:13 PM
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Tesla will let you know if they are stopping a service unlike MB.
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Old Dec 23, 2022 | 10:10 PM
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EQS 580
Originally Posted by LasVegas_89135
My EQS is on order, but can anyone tell me if the EQS will give me a notification when the light turns green? KInda like that Tesla feature (the Tesla gives a chime).
Will not chime. It's just a countdown timer. The intersection must have that feature for the EQS to tap into. I've had the timer pop up maybe 5 times. It's a nice surprise, and hasn't always been accurate.
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Old Dec 23, 2022 | 10:19 PM
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S580
Originally Posted by schkar
I just got an update from MB that Connected Traffic Light Services has been sundowned, and will be removed from customer vehicles in US.
I had the traffic light countdown on my heads up display on my 2021 S580 and my current EQS450+. I have not seen this feature lately. When I did, it was only at a few intersections so I didn't give it much thought, but it that the feature that is being eliminated? If so, even for cars that already had it? I do have the traffic light view camera turned off, but I'm sure I seen the countdown since???
Thanks!
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