EQS EQS (V297) sedan

Mercedes Me update

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Old 08-17-2023, 12:21 PM
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Mercedes Me update

The app says there’s a new version.

There isn’t.




Old 08-17-2023, 12:40 PM
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Looks like there is. In the AppStore, Update History says it was updated 2 hours ago. Adds support for Apple Digital Car Key for select 2024 models (probably the new E Class).
Old 08-17-2023, 01:00 PM
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Right, I've noticed this as well, because the web portal is not working for me. I'm trying to renew my services which expire in a month, but the store website had a technical error. It's working now, though, and as said above, the app update is out as well. Installing it now.



Last edited by superswiss; 08-17-2023 at 01:06 PM.
Old 08-17-2023, 02:31 PM
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Weird. I'm not seeing in the iPhone App Store.
Old 08-17-2023, 02:55 PM
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Swipe down to refresh. It is there in the US store. Released 5 hours ago now. That notification has disappeared for me, but can't renew services through the app even with this update. Still takes you to the website, so looks like that notification was an error.

Old 08-17-2023, 08:42 PM
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I can't find a way to update it. Don't know where to swipe down. A link from the app would certainly be nice.
Old 08-17-2023, 08:44 PM
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Originally Posted by billprady
Weird. I'm not seeing in the iPhone App Store.
Same with me, but I just went to the App Store and the new version is available for download.
Old 08-17-2023, 08:46 PM
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Originally Posted by hlothery
I can't find a way to update it. Don't know where to swipe down. A link from the app would certainly be nice.
Open up the App Store app, tap on your profile in the top right corner. Then tap anywhere in an empty area, hold and pull down until a spinning gear appears at the top and you get a haptic feedback. This will refresh the update page. You can also go to the app details in the App Store and there should be an update button. Otherwise just wait until it updates automatically.

Last edited by superswiss; 08-17-2023 at 08:49 PM.
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Old 08-17-2023, 08:54 PM
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Originally Posted by superswiss
Open up the App Store app, tap on your profile in the top right corner. Then tap anywhere in an empty area, hold and pull down until a spinning gear appears at the top and you get a haptic feedback. This will refresh the update page. You can also go to the app details in the App Store and there should be an update button. Otherwise just wait until it updates automatically.
OK, I finally did get the udate button, clicked it, and it updated. The only difference I can see is that now I can opt in for the MBUX Beta program. Is there something else I'm not seeing?
Old 08-17-2023, 08:57 PM
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I just downloaded the latest version and now I got a warning my 12v battery is Low ( in red letters). Car has been sitting in my garage in Florida while I summer in RI. Previously app reported 12v v battery as partially charged. Is Low a new reporting option with the new version (replacing partially charged) or has my battery discharged further. I have been assured by the service agent that car will keep the 12v battery charged by itself without any trickle charger, etc.
In any event I happen to be flying to Florida Saturday to check on the car and my house and will drive the car, hopefully fully charging the 12 v battery.
Old 08-17-2023, 09:01 PM
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Originally Posted by hlothery
OK, I finally did get the udate button, clicked it, and it updated. The only difference I can see is that now I can opt in for the MBUX Beta program. Is there something else I'm not seeing?
Nope. Just bug fixes.

Originally Posted by Radman991
I just downloaded the latest version and now I got a warning my 12v battery is Low ( in red letters). Car has been sitting in my garage in Florida while I summer in RI. Previously app reported 12v v battery as partially charged. Is Low a new reporting option with the new version (replacing partially charged) or has my battery discharged further. I have been assured by the service agent that car will keep the 12v battery charged by itself without any trickle charger, etc.
In any event I happen to be flying to Florida Saturday to check on the car and my house and will drive the car, hopefully fully charging the 12 v battery.
No, there was always a Low, however it was called Critical. Maybe they renamed it. The app also sends a notification if the battery reaches critical and I even get an email. However, that's in case of an ICE where the battery doesn't get charged.
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Old 08-17-2023, 09:03 PM
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Originally Posted by superswiss
Nope. Just bug fixes.



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Thanks. As always, appreciate you knowledge, and the info you give us!
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Old 08-27-2023, 06:29 PM
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Originally Posted by hlothery
Thanks. As always, appreciate you knowledge, and the info you give us!
Really appreciate him sharing his knowledge with us, I still remember he also noticed and told forum members about MB changing from starter battery to 12v battery. As an example. Something we don't pay attention to he does and inform us forum members.
Old 08-28-2023, 10:22 AM
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I'm not seeing any update on my Google Playstore for Android
Old 08-28-2023, 12:24 PM
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Originally Posted by abhansali
I'm not seeing any update on my Google Playstore for Android
The Android and iOS versions are on different release cadences. Apple Car Key is only supported in the iOS version obviously.
Old 08-28-2023, 01:10 PM
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Originally Posted by superswiss
Open up the App Store app, tap on your profile in the top right corner. Then tap anywhere in an empty area, hold and pull down until a spinning gear appears at the top and you get a haptic feedback. This will refresh the update page. You can also go to the app details in the App Store and there should be an update button. Otherwise just wait until it updates automatically.
Thanks.....learn something new everyday.....
Old 08-28-2023, 03:42 PM
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Originally Posted by superswiss
Open up the App Store app, tap on your profile in the top right corner. Then tap anywhere in an empty area, hold and pull down until a spinning gear appears at the top and you get a haptic feedback. This will refresh the update page. You can also go to the app details in the App Store and there should be an update button. Otherwise just wait until it updates automatically.
I get very confused between Mercedes me and Mercedes me Connect. Which of these do I open in the App Store? Are you talking about the Mercedes App Store or the Apple App Store?
Old 08-28-2023, 04:03 PM
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Originally Posted by AppleFan1
I get very confused between Mercedes me and Mercedes me Connect. Which of these do I open in the App Store? Are you talking about the Mercedes App Store or the Apple App Store?
Yes, talking about the Apple App store and you should be using the Mercedes me connect app. The old Mercedes me app is for cars prior to MY2019. If you've installed it previously then just go ahead and delete it from your phone.
Old 08-28-2023, 05:09 PM
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It may also be country specific (but the query from @AppleFan1 is in the US). In Canada I only see Mercedes me AM (ver 1.33.0) and Mercedes me Finance in the Apple App store.
Old 08-28-2023, 06:33 PM
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Originally Posted by superswiss
Yes, talking about the Apple App store and you should be using the Mercedes me connect app. The old Mercedes me app is for cars prior to MY2019. If you've installed it previously then just go ahead and delete it from your phone.
Thanks very much.
Old 08-28-2023, 07:44 PM
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Originally Posted by AppleFan1
Thanks very much.
I followed your instructions and clicked on profile picture on upper right hand corner. Then tapped on open area and dragged down. I don’t get the result you mentioned. It just goes back to the profile page.
Old 08-28-2023, 08:19 PM
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I was able to get the phone to act as a key. Is that all that we are talking about?
Old 08-28-2023, 08:37 PM
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wow.. please do let us know how you managed to do it ?
Old 08-28-2023, 09:55 PM
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Originally Posted by anandhan
wow.. please do let us know how you managed to do it ?
Never mind. I saw a message come up about phone acting as a key but you must pay for this service. I honestly don’t care about this service. Why should I pay if the key fob works perfectly?
Old 08-29-2023, 12:50 AM
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BTW, if Mercedes me is not applicable for the EQS, why do posters call it such instead of Mercedes me Connect? That really gets confusing I believe.


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