EQS EQS (V297) sedan

App Notification

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Old Dec 9, 2023 | 12:54 PM
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
App Notification



Where would I find "Overview of services" within the App?
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Old Dec 9, 2023 | 01:37 PM
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Have you looked in the Mercedes Me "Store" app?
This shows all digital services -- both subscribed and unsubscribed.
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Old Dec 9, 2023 | 01:48 PM
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
The Mercedes Me Store app "is currently not available in your country or region"
I do have the Mercedes Me Connect app, which generated this notice.
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Old Dec 9, 2023 | 01:51 PM
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Originally Posted by LasVegas_89135
The Mercedes Me Store app "is currently not available in your country or region"
I do have the Mercedes Me Connect app, which generated this notice.
Ok - try this:
In The Mercedes Me Connect app, scroll down to "Manage Contract". If you find it, click on that and it will take you to the Mercedes Me Charge agreement. Hit the back button and you will find the listing of your services, where you can drill down to sub-categories with slider buttons. At least this is the way it is on mine here in Sweden.
Good luck!
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Old Dec 9, 2023 | 02:02 PM
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
I have (and have always had) all services activated (except AMG Track Pace). Thank you for helping.
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Old Dec 9, 2023 | 02:52 PM
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this message popped up yesterday too., two times for two of my EQS, but on the app I can't find the thing just like you.
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Old Dec 9, 2023 | 06:03 PM
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Tap the hamburger in the top left corner, then tap your vehicle then Manage services.
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Old Dec 9, 2023 | 06:05 PM
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
Originally Posted by superswiss
Tap the hamburger in the top left corner, then tap your vehicle then Manage services.
Yup, did that. Everything looked the same as it always did.
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Old Dec 9, 2023 | 06:08 PM
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Originally Posted by LasVegas_89135
Yup, did that. Everything looked the same as it always did.
These notifications seem to come through when they update the backend and the services. Doesn't necessarily mean there's anything new from an activation standpoint. I've gotten a few of them over the years.
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Old Dec 9, 2023 | 06:40 PM
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I just got the same notice. I just renewed my services which had an expiration date of December 6th and figured it was due to that.
I just went to the store and saw that Drive Pilot was now an option, before I signed in. Once I signed in it went away. My 23 580 sedan isn’t equipped for it anyway.
All the services were active except for Speed Alert. Not sure why this is separate. I hit purchase out of curiosity and takes me to store, but I see no way to purchase it even if I did want it.

Last edited by Radman991; Dec 9, 2023 at 06:55 PM.
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Old Dec 10, 2023 | 04:06 AM
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Originally Posted by superswiss
Tap the hamburger in the top left corner, then tap your vehicle then Manage services.
Thanks for this tip, Superswiss! It never occurred to me to tap on my vehicle picture before. It's a lot more efficient way of navigating to "manage services" in the app than going to the Store or via contracts, which is what I was doing before.
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Old Dec 10, 2023 | 09:18 AM
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If you received the notification shown in post #1 above, then you probably have this message in your Mercedes Me Connect Inbox.


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Old Dec 10, 2023 | 11:26 PM
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I got this message a day before getting OP's message. I dont know both are related
however, I noticed Mercedes wall charge box now showing on my app. I dont think I have this option before.
I search and looks like eBay is the cheapest place to buy the MB wall charge box.

Originally Posted by LAZARU5
If you received the notification shown in post #1 above, then you probably have this message in your Mercedes Me Connect Inbox.

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