Best Discount for MB Extended Warranty
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Joined: Apr 2021
Posts: 1,569
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
What are the latest rules for buying extended warranties on used cars? I am purchasing a used Benz from a non-MB dealership. The car has a few months of factory warranty left (and 1 year CPO, but from what I understand, I lose that)
I reached out to Jeff, like people here suggested, but he just sent me some options for a 3rd party warranty and stopped responding.
Reached out to another guy in WA, but he said that MB extended warranty is only offered on used cars which are sold by an MB dealer and have remaining factory warranty.
Is 3rd party the only option under these circumstances?
I reached out to Jeff, like people here suggested, but he just sent me some options for a 3rd party warranty and stopped responding.
Reached out to another guy in WA, but he said that MB extended warranty is only offered on used cars which are sold by an MB dealer and have remaining factory warranty.
Is 3rd party the only option under these circumstances?
By purchasing a desired length of 5 years of extended warranty coverage from Fidelity or Freedom Warranty now, it would be much cheaper than purchasing CPO from Mercedes for 2-3 years, then purchasing another 2-3 years of warranty coverage from a 3rd party provider once CPO has expired.
Last edited by Highline-Autos.com; Apr 4, 2024 at 05:34 PM.
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,634
Likes: 521
From: Hagerstown MD
2015 SL400; 2019 X5M40i
What are the latest rules for buying extended warranties on used cars? I am purchasing a used Benz from a non-MB dealership. The car has a few months of factory warranty left (and 1 year CPO, but from what I understand, I lose that)
I reached out to Jeff, like people here suggested, but he just sent me some options for a 3rd party warranty and stopped responding.
Reached out to another guy in WA, but he said that MB extended warranty is only offered on used cars which are sold by an MB dealer and have remaining factory warranty.
Is 3rd party the only option under these circumstances?
I reached out to Jeff, like people here suggested, but he just sent me some options for a 3rd party warranty and stopped responding.
Reached out to another guy in WA, but he said that MB extended warranty is only offered on used cars which are sold by an MB dealer and have remaining factory warranty.
Is 3rd party the only option under these circumstances?
Yes, I think you are restricted to third party. I considered this but decided to self insure. Another forum member bought from Endurance and had a positive experience with a hydraulic line replacement. I was royally screwed years ago when warranty Gold went belly up. I had 3 vehicles with them. Participated in a class action lawsuit and did recover most of my investment as I was making monthly installments.
Good luck with your decision. The R231s have been pretty reliable but electronics and other options like massage seats, air scarfs, etc can be problematic. Others can probably advise better as my SL is my first MB. I've been a BMW guy for 30 years.
Junior Member
Joined: Jan 2017
Posts: 16
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528i
Yes, I think you are restricted to third party. I considered this but decided to self insure. Another forum member bought from Endurance and had a positive experience with a hydraulic line replacement. I was royally screwed years ago when warranty Gold went belly up. I had 3 vehicles with them. Participated in a class action lawsuit and did recover most of my investment as I was making monthly installments.
Good luck with your decision. The R231s have been pretty reliable but electronics and other options like massage seats, air scarfs, etc can be problematic. Others can probably advise better as my SL is my first MB. I've been a BMW guy for 30 years.
Good luck with your decision. The R231s have been pretty reliable but electronics and other options like massage seats, air scarfs, etc can be problematic. Others can probably advise better as my SL is my first MB. I've been a BMW guy for 30 years.
Don't really understand why they wouldn't let me buy the MB extended warranty just because I didn't buy from an MB dealer. From what I understand, if it was a private sale this would not be the case.
Same with the CPO - if it was a private sale I'd keep it, but since dealer is selling it to me, the CPO goes to waste.
SPONSOR
Joined: Apr 2021
Posts: 1,569
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
R231 is one of my favorite cars, but I'm actually looking at an S560 cab this time around.
Don't really understand why they wouldn't let me buy the MB extended warranty just because I didn't buy from an MB dealer. From what I understand, if it was a private sale this would not be the case.
Same with the CPO - if it was a private sale I'd keep it, but since dealer is selling it to me, the CPO goes to waste.
Don't really understand why they wouldn't let me buy the MB extended warranty just because I didn't buy from an MB dealer. From what I understand, if it was a private sale this would not be the case.
Same with the CPO - if it was a private sale I'd keep it, but since dealer is selling it to me, the CPO goes to waste.
Junior Member
Joined: Sep 2019
Posts: 54
Likes: 9
From: Cooper City, FL
2019 C63s, 2019 C43, 2016 911 Turbo
FL is exempt from this. Their prices are set. I know this because I live in FL and buy my warranties from Jeff Jackson in Louisville, KY. Do note that Jeff doesn’t answer lists of questions. He gives you best and final price and keeps it moving. Met him once at his dealership because I bought a car for my wife there. He said making $30/online warranty is not worth answering a list of questions because he’s busy at his store. Just make sure you do your research.
Junior Member
Joined: Sep 2019
Posts: 54
Likes: 9
From: Cooper City, FL
2019 C63s, 2019 C43, 2016 911 Turbo
apparently this happens a lot due to turn over in finance manager roles. The finance manager at the store dodged me for two weeks, so I stopped in the store I purchased my car from and had a discussion with the general manager. They made it right and refunded me, but I believe it’s only because I told them I’m an attorney. Not sure if they would have refunded me if I wasn’t. He gave me the run around and told me I was wrong. Don’t like to pull out the attorney card, but i didn’t know what else to do.
MBWorld Fanatic!
Joined: Feb 2014
Posts: 6,190
Likes: 1,550
From: MA
2008 E350 4Matic, 2011 E350 4matic
FL is exempt from this. Their prices are set. I know this because I live in FL and buy my warranties from Jeff Jackson in Louisville, KY. Do note that Jeff doesn’t answer lists of questions. He gives you best and final price and keeps it moving. Met him once at his dealership because I bought a car for my wife there. He said making $30/online warranty is not worth answering a list of questions because he’s busy at his store. Just make sure you do your research.
Member
Joined: May 2011
Posts: 247
Likes: 27
2013 S550, 2009 E320, 2013 ML350 Bluetec
Jeff Jackson is the man. You won’t find anyone cheaper than him and as prompt. He will send you a link for online payment and overnight you the paperwork via FedEx. I am on my fifth warranty with him. I’ve sent my family and friends to him over the years. He’s consistent, easy, and super knowledgable. The only thing that is a negative is he is not going to answer a ton of questions if you give him a big list of them. He gives you his best and final price from the jump. There is zero negotiation. It’s a lot lower than my local dealer and other people that sell them online. Additionally, it seems like there’s ample turn over in finance at MB, but I’ve worked with him since 2014.
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Senior Member
Joined: Jul 2021
Posts: 360
Likes: 67
From: Northern NJ, USA
2018 E300 4Matic Sport
apparently this happens a lot due to turn over in finance manager roles. The finance manager at the store dodged me for two weeks, so I stopped in the store I purchased my car from and had a discussion with the general manager. They made it right and refunded me, but I believe it’s only because I told them I’m an attorney. Not sure if they would have refunded me if I wasn’t. He gave me the run around and told me I was wrong. Don’t like to pull out the attorney card, but i didn’t know what else to do.
Newbie
Joined: Aug 2024
Posts: 2
Likes: 2
2020 GLS 450
Extended Warranty MBUSA
Called Shawn Teed (MB of Elmbrook) and Jeff Jackson (MB of Lville). Shawn offered $1200 off a 7 yr / 75k package and Jeff offered $1000 off. Shawn replaced Rafael who replaced Cassandra. All these folks have been mentioned previously on the 31 pages of info lol. Thanks for the leads!
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
Last edited by takacsrl; Aug 6, 2024 at 10:42 AM.
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Called Shawn Teed (MB of Elmbrook) and Jeff Jackson (MB of Lville). Shawn offered $1200 off a 7 yr / 75k package and Jeff offered $1000 off. Shawn replaced Rafael who replaced Cassandra. All these folks have been mentioned previously on the 31 pages of info lol. Thanks for the leads!
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
When you say 7 yr / 75k package, I'm assuming you're talking about an additional 3 years/25K miles after the factory warranty expires? Cuz I don't think Mercedes offers anything beyond 3 years coverage, if I'm not mistaken. Or are they offering aftermarket coverage plans too?
As for Jeff Jackson, I get my PPM from him regularly. Best pricing I've found.
Newbie
Joined: Aug 2024
Posts: 2
Likes: 2
2020 GLS 450
Thanks for the info. Cassandra was awesome; I was disappointed when she left, as not only was her pricing very aggressive, but her warranties were the best. Eg, I had a Fidelity extended coverage (for wear & tear items) from her, and it actually covered brakes + rotors once a year. Paid for itself instantly the first year I used it.
When you say 7 yr / 75k package, I'm assuming you're talking about an additional 3 years/25K miles after the factory warranty expires? Cuz I don't think Mercedes offers anything beyond 3 years coverage, if I'm not mistaken. Or are they offering aftermarket coverage plans too?
As for Jeff Jackson, I get my PPM from him regularly. Best pricing I've found.
When you say 7 yr / 75k package, I'm assuming you're talking about an additional 3 years/25K miles after the factory warranty expires? Cuz I don't think Mercedes offers anything beyond 3 years coverage, if I'm not mistaken. Or are they offering aftermarket coverage plans too?
As for Jeff Jackson, I get my PPM from him regularly. Best pricing I've found.
yes 3 yrs beyond the MB factory warranty
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Sure I can get service done for cheaper at an Indy shop, but the Indy shop I trust is about 35 min away, adjusts his pricing to be competitive yet comparable with MB dealer pricing, and doesn't have a loaner. My MB dealer is 15 min tops from my house, always provides me with a loaner, and I have an excellent relationship with them. You'd be surprised what tipping your service advisor does. Things like manager discounts regularly for out of pocket repairs, prioritizing your car, prioritizing a loaner, etc.
Super Member
Joined: May 2015
Posts: 567
Likes: 173
From: Austin TX Area
2020 E450 Wagon
Called Shawn Teed (MB of Elmbrook) and Jeff Jackson (MB of Lville). Shawn offered $1200 off a 7 yr / 75k package and Jeff offered $1000 off. Shawn replaced Rafael who replaced Cassandra. All these folks have been mentioned previously on the 31 pages of info lol. Thanks for the leads!
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
Shawn Teed
Porsche Waukesha
Finance Director
2228 E. Moreland Blvd
Waukesha, WI 53186
T (262) 754-0911 ext 331
E steed@porschewaukesha.com
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Super Member
Joined: May 2015
Posts: 567
Likes: 173
From: Austin TX Area
2020 E450 Wagon
Yup, that was my point, $1200 off what means nothing. I've heard the AMG car's plans are significantly more than regular non AMG MB models which I guess makes sense.
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Yes. Everything is more expensive with the AMGs. On a non-AMG, $1200 off may be a good deal. On an AMG, they're still robbing ya blind with only $1200 off.
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Joined: Jan 2023
Posts: 3,127
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GLE 580
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
I was thinking maybe this guy has a recent model Black Series or something...
