Extended Warranty covers the oil leak repair but not oil change/oil filter change
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Joined: Oct 2018
Posts: 5
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2014 ML 350 4Matic
Extended Warranty covers the oil leak repair but not oil change/oil filter change
2014 ML 350 4Matic CPO with the extended warranty.
09/17/2018
I brought it to the dealer on 09/17/2018. They could not figure out the leak source. Added oil leak detection dye and told me to drive it for a month.
CLIENT STATES ANOTHER SHOP HAS ADVISED CLIENT OF AN OIL LEAK AT THE REAR OF ENGINE ABOVE THE OIL PAN. PLEASE ADVISE. Cause: DURING INSPECTION FOUND OIL LEAKING AROUND OIL PAN AND TRANSMISSION BELL HOUSING Correction: CLEANED AREA AND ADDED OIL LEAK DETECTION DYE. ADVISE CUSTOMER TO BRING VEHICLE BACK AFTER 1000 MILES OR 1 MONTH OF DRIVING. AND REINSPECT VEHICLE TO PIN POINT WHERE LEAK IS COMING FROM.
10/16/2018
It still leaks. I brought it back today on 10/16/2018. The service adviser called me back, said they found the cause, will change the bottom of the oil pan, the engine bank, the seals, will do almost $3,000 dollars of repairs paid for by the Extended Warranty, but need my assistance with paying for the oil change and filter change, which is $180.00 and the extended warranty does not cover that.
What sucks is that I just had the oil and filter changed 45 days ago, and drove less than 1,000 miles since.
Do you guys think that sounds right? They are taking the engine apart and have to drain the oil and the Extended warranty covers that but does not cover putting new oil in or putting a new filter in?
09/17/2018
I brought it to the dealer on 09/17/2018. They could not figure out the leak source. Added oil leak detection dye and told me to drive it for a month.
CLIENT STATES ANOTHER SHOP HAS ADVISED CLIENT OF AN OIL LEAK AT THE REAR OF ENGINE ABOVE THE OIL PAN. PLEASE ADVISE. Cause: DURING INSPECTION FOUND OIL LEAKING AROUND OIL PAN AND TRANSMISSION BELL HOUSING Correction: CLEANED AREA AND ADDED OIL LEAK DETECTION DYE. ADVISE CUSTOMER TO BRING VEHICLE BACK AFTER 1000 MILES OR 1 MONTH OF DRIVING. AND REINSPECT VEHICLE TO PIN POINT WHERE LEAK IS COMING FROM.
10/16/2018
It still leaks. I brought it back today on 10/16/2018. The service adviser called me back, said they found the cause, will change the bottom of the oil pan, the engine bank, the seals, will do almost $3,000 dollars of repairs paid for by the Extended Warranty, but need my assistance with paying for the oil change and filter change, which is $180.00 and the extended warranty does not cover that.
What sucks is that I just had the oil and filter changed 45 days ago, and drove less than 1,000 miles since.
Do you guys think that sounds right? They are taking the engine apart and have to drain the oil and the Extended warranty covers that but does not cover putting new oil in or putting a new filter in?
Last edited by borisr; Oct 16, 2018 at 11:00 PM.
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Joined: Apr 2007
Posts: 633
Likes: 48
From: USA
2006 E320 CDI
2014 ML 350 4Matic CPO with the extended warranty.
09/17/2018
I brought it to the dealer on 09/17/2018. They could not figure out the leak source. Added oil leak detection dye and told me to drive it for a month.
CLIENT STATES ANOTHER SHOP HAS ADVISED CLIENT OF AN OIL LEAK AT THE REAR OF ENGINE ABOVE THE OIL PAN. PLEASE ADVISE. Cause: DURING INSPECTION FOUND OIL LEAKING AROUND OIL PAN AND TRANSMISSION BELL HOUSING Correction: CLEANED AREA AND ADDED OIL LEAK DETECTION DYE. ADVISE CUSTOMER TO BRING VEHICLE BACK AFTER 1000 MILES OR 1 MONTH OF DRIVING. AND REINSPECT VEHICLE TO PIN POINT WHERE LEAK IS COMING FROM.
10/16/2018
It still leaks. I brought it back today on 10/16/2018. The service adviser called me back, said they found the cause, will change the bottom of the oil pan, the engine bank, the seals, will do almost $3,000 dollars of repairs paid for by the Extended Warranty, but need my assistance with paying for the oil change and filter change, which is $180.00 and the extended warranty does not cover that.
What sucks is that I just had the oil and filter changed 45 days ago, and drove less than 1,000 miles since.
Do you guys think that sounds right? They are taking the engine apart and have to drain the oil and the Extended warranty covers that but does not cover putting new oil in or putting a new filter in?
09/17/2018
I brought it to the dealer on 09/17/2018. They could not figure out the leak source. Added oil leak detection dye and told me to drive it for a month.
CLIENT STATES ANOTHER SHOP HAS ADVISED CLIENT OF AN OIL LEAK AT THE REAR OF ENGINE ABOVE THE OIL PAN. PLEASE ADVISE. Cause: DURING INSPECTION FOUND OIL LEAKING AROUND OIL PAN AND TRANSMISSION BELL HOUSING Correction: CLEANED AREA AND ADDED OIL LEAK DETECTION DYE. ADVISE CUSTOMER TO BRING VEHICLE BACK AFTER 1000 MILES OR 1 MONTH OF DRIVING. AND REINSPECT VEHICLE TO PIN POINT WHERE LEAK IS COMING FROM.
10/16/2018
It still leaks. I brought it back today on 10/16/2018. The service adviser called me back, said they found the cause, will change the bottom of the oil pan, the engine bank, the seals, will do almost $3,000 dollars of repairs paid for by the Extended Warranty, but need my assistance with paying for the oil change and filter change, which is $180.00 and the extended warranty does not cover that.
What sucks is that I just had the oil and filter changed 45 days ago, and drove less than 1,000 miles since.
Do you guys think that sounds right? They are taking the engine apart and have to drain the oil and the Extended warranty covers that but does not cover putting new oil in or putting a new filter in?
Last edited by ot1; Oct 25, 2018 at 09:02 AM.
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Joined: Jan 2009
Posts: 290
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From: Weaverville, Ca
1992 MB 190E, 2016 MB C300
I use Castro 0w40, but if I wanted the best, I'd use Joe Gibbs DT40. It's full synthetic and developed for water cooled Porsches and made to withstand extreme heat.
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Joined: Sep 2018
Posts: 63
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2017 C250 W205
Watch out for the timing chain
@MBpippo
You still do have to watch out for the timing chain.
It is a simplex chain which has a propensity to elongate.
Mine was replaced at 65,000 miles.
An elongated timing chain could rupture and cause major engine damage.
You still do have to watch out for the timing chain.
It is a simplex chain which has a propensity to elongate.
Mine was replaced at 65,000 miles.
An elongated timing chain could rupture and cause major engine damage.
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2016 GTS, 2017 S550 Cabriolet, 2015 911Turbo S 2016Q5, 2008 Z06
I took my 2019 C63S in for the 2000 mile service, rear differential fluid change, and my service advisor showed me, on the MB computer, that the requirement is very much valid. No big deal, and a reasonable $203, including tax and used fluid, shop materials charges. MB of Tampa, ask For Jesus, the best service advisor going.
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