Notices
G-Class (W460, W461, W463) 1980-Present: 290 GD, 290 GDT, 300 GD, 350 GD, 500 GE, G 250, G 300, G 300 DT, G 320, G 500, G55 AMG

2019 G550 cracked windshield

 
Old 03-22-2019, 12:07 AM
  #51  
Junior Member
 
Join Date: Jan 2019
Posts: 15
Liked 1 Time in 1 Post
G63
Originally Posted by 2019G550 View Post

have you called around and gotten any new quotes? My windshield to my 2019 G550 has cracked and the Mercedes-Benz dealership sent me to someone who quoted me at $3500 too. Wasnít sure if thatís the going rate or if I just sounded like I could be ripped off. Iíve called 10 other places that just refused to or said itís back ordered. Thanks.
Is that for the heated windshield? Sorry if that is a dumb question if their all heated, first time MB owner and never heard of one until now.

Anyhow, did any of you opt for the windshield protection? I live in Colorado which has to be the rock chip capital. So I opted for the clear coat windshield protection.
AMGRay is offline  
Old 03-22-2019, 06:49 AM
  #52  
Junior Member
 
Join Date: Nov 2018
Posts: 21
Likes: 0
Liked 4 Times in 4 Posts
gts, gle63s, 2019 G63
2019 G windshield

can someone please post a birds eye view from inside the car. looking at where the front of dashboard meets the inside of windshield glass. just curious how big space is here and if there is a gap, how big and what is in it. i can put a nickel size object in my gap. gap has a visible foam strip. on the driver side where the tweeter is, the space is open w no foam strip. see pic below. when sitting in the seat, u dont see the foam. have to really lean forward and look down to see it.


dballs2202 is offline  
Old 03-25-2019, 04:29 PM
  #53  
MBWorld Fanatic!
 
Join Date: Jan 2003
Location: El Paso, TX
Posts: 1,764
Likes: 0
Liked 2 Times in 1 Post
'03 G500, '13 G63, '17 GLS63,
Our 2013 G63 was prone to windshield damage. I took a $2k hit on trade-in from a damaged windshield.
Wouldn't you know a sandstorm caused pitting in my windshield the day I drove home our 2019.
Considering the posts on this thread, I'm surprised it didn't crack!
The windshield on the '19 definitely appears to be more prone to damage than other vehicles, just like the predecessor. The damage on mine is not terrible but because it's a brand new car, it may be enough to make me consider replacing the windshield. To the folks that have had theirs replaced: are you paying out of pocket or having insurance cover it? Is $3k-3500 the going rate for replacement?
medici78 is offline  
Old 03-25-2019, 04:32 PM
  #54  
Member
Thread Starter
 
Join Date: Sep 2018
Location: Texas
Posts: 101
Likes: 0
Liked 53 Times in 36 Posts
G550
Originally Posted by medici78 View Post
Our 2013 G63 was prone to windshield damage. I took a $2k hit on trade-in from a damaged windshield.
Wouldn't you know a sandstorm caused pitting in my windshield the day I drove home our 2019.
Considering the posts on this thread, I'm surprised it didn't crack!
The windshield on the '19 definitely appears to be more prone to damage than other vehicles, just like the predecessor. The damage on mine is not terrible but because it's a brand new car, it may be enough to make me consider replacing the windshield. To the folks that have had theirs replaced: are you paying out of pocket or having insurance cover it? Is $3k-3500 the going rate for replacement?
Dealer price was around $3200, for mine. Mercedes Club gets you 10% discount at my dealership...
SierraFoxtrot is offline  
Old 03-25-2019, 05:01 PM
  #55  
Senior Member
 
Join Date: Sep 2014
Posts: 423
Liked 61 Times in 46 Posts
Currently: 2016 GLE63 SUV, Before: 2013 G550 (w463), Range Rover Sport, 1984 CJ7
Anyone putting protective film on their windshields? I might do it when mine comes in i.e. http://getexoshield.com/index.php
johnnyderm is offline  
Old 03-25-2019, 05:26 PM
  #56  
Junior Member
 
Join Date: Jan 2019
Posts: 15
Liked 1 Time in 1 Post
G63
Originally Posted by 2019G550 View Post

have you called around and gotten any new quotes? My windshield to my 2019 G550 has cracked and the Mercedes-Benz dealership sent me to someone who quoted me at $3500 too. Wasnít sure if thatís the going rate or if I just sounded like I could be ripped off. Iíve called 10 other places that just refused to or said itís back ordered. Thanks.
Originally Posted by johnnyderm View Post
Anyone putting protective film on their windshields? I might do it when mine comes in i.e. http://getexoshield.com/index.php
I went with a dealer option to protect the windshield. They said it basically involves clear coating the windshield but not really sure about it.
AMGRay is offline  
Old 03-27-2019, 01:01 PM
  #57  
Newbie
 
Join Date: Oct 2016
Posts: 5
Likes: 0
Liked 1 Time in 1 Post
Audi Q5
Hello everyone, I just picked up 2019 G550 and this thread is very disappointing. So many cracked windshields on a relatively rare car is clearly not normal. Has anyone tried to contact Mercedes NA for a possible solution/free replacements? Do we have any attorneys on this forum?
rjdoc74 is offline  
Old 03-27-2019, 11:08 PM
  #58  
MBWorld Fanatic!
 
Join Date: May 2005
Location: NY
Posts: 1,118
Liked 4 Times in 3 Posts
Mercedes
my windshield was replaced ~3200 completely covered by my insurance no deductible.
M1M2M3 is offline  
Old 03-27-2019, 11:48 PM
  #59  
Newbie
 
Join Date: Oct 2016
Posts: 5
Likes: 0
Liked 1 Time in 1 Post
Audi Q5
Originally Posted by M1M2M3 View Post
my windshield was replaced ~3200 completely covered by my insurance no deductible.
Get ready for rate increase next year.
rjdoc74 is offline  
The following users liked this post: rjdoc74
Festertester (03-28-2019)
Old 03-29-2019, 07:28 PM
  #60  
Member
 
amg_ghost's Avatar
 
Join Date: Oct 2014
Posts: 180
Liked 34 Times in 17 Posts
AMG GTR
Did anyone get the 3 star protection including windshield replacement? I got it based on this thread says it covers up to 5000$ in cost. My insurance covers but charges me a deductible and an increase in my I insurance. So my dealership gave me a deal for the 3 star package.
amg_ghost is offline  
Old 03-29-2019, 10:38 PM
  #61  
Member
 
Join Date: Jan 2017
Location: Tampa Florida
Posts: 101
Liked 15 Times in 9 Posts
2017 AMG C63S Cabriolet
Originally Posted by amg_ghost View Post
Did anyone get the 3 star protection including windshield replacement? I got it based on this thread says it covers up to 5000$ in cost. My insurance covers but charges me a deductible and an increase in my I insurance. So my dealership gave me a deal for the 3 star package.
definitely think thatís a smart move. I panic every time I hear something hit the windshield. I donít want to have to replace it again
G8rh8rtampa is offline  
Old 03-30-2019, 02:50 PM
  #62  
Senior Member
 
Sarlox's Avatar
 
Join Date: May 2018
Posts: 336
Liked 72 Times in 50 Posts
2014 ML63 2015 G550 2016 G550 & (2) 2019 G550s
Yeap, the windshield protection on the Gwagon is a good idea. It's like 1000 bucks and well worth it. I don't know how they make money on this coverage. Oh well.
Sarlox is offline  
Old 04-01-2019, 05:38 PM
  #63  
Junior Member
 
Join Date: Jan 2019
Posts: 34
Likes: 0
Liked 17 Times in 13 Posts
2014 GL450, 2019 G63 Edition 1

Damn...joined the cracked windshield club today. Jinxed myself by reading this forum yesterday (and thinking how lucky I was so far). Traveling 40mph behind a trailer and crack. Called local dealer that told me a replacement windshield wouldnít be available until the end of May as the demand for replacements has skyrocketed. I have the insurance but waiting 2 months is a pain considering I have been waiting 1.5 months for my rear passenger window that cracked. Getting it replaced this week. Finally.
WoodlandsGuy is offline  
Old 04-01-2019, 05:42 PM
  #64  
Member
 
Festertester's Avatar
 
Join Date: Jun 2012
Location: SF Cali Bay Area
Posts: 231
Liked 57 Times in 43 Posts
‘17 Range Rover ATB, ‘18 Ford Focus RS, '13 Porsche 911-4S, ‘19 G63 (on order)
Originally Posted by WoodlandsGuy View Post

Damn...joined the cracked windshield club today. Jinxed myself by reading this forum yesterday (and thinking how lucky I was so far). Traveling 40mph behind a trailer and crack. Called local dealer that told me a replacement windshield wouldnít be available until the end of May as the demand for replacements has skyrocketed. I have the insurance but waiting 2 months is a pain considering I have been waiting 1.5 months for my rear passenger window that cracked. Getting it replaced this week. Finally.
Oh man! Sorry to see this occurring to more and more folks - it's like an eggshell..looks very fragile but at the same time it's almost at 90 deg angle so it's going to get cracked more than others.

It'd be great to see someone install the film protection and how long that lasts - hopefully will have some data by the time mine arrives
Festertester is offline  
Old 04-01-2019, 05:49 PM
  #65  
Junior Member
 
Join Date: Jan 2019
Posts: 34
Likes: 0
Liked 17 Times in 13 Posts
2014 GL450, 2019 G63 Edition 1
Originally Posted by Festertester View Post
Oh man! Sorry to see this occurring to more and more folks - it's like an eggshell..looks very fragile but at the same time it's almost at 90 deg angle so it's going to get cracked more than others.

It'd be great to see someone install the film protection and how long that lasts - hopefully will have some data by the time mine arrives
Iím considering a Mad Max style metal cover over the front window.
WoodlandsGuy is offline  
Old 04-03-2019, 12:04 PM
  #66  
Member
Thread Starter
 
Join Date: Sep 2018
Location: Texas
Posts: 101
Likes: 0
Liked 53 Times in 36 Posts
G550
Originally Posted by WoodlandsGuy View Post

Damn...joined the cracked windshield club today. Jinxed myself by reading this forum yesterday (and thinking how lucky I was so far). Traveling 40mph behind a trailer and crack. Called local dealer that told me a replacement windshield wouldnít be available until the end of May as the demand for replacements has skyrocketed. I have the insurance but waiting 2 months is a pain considering I have been waiting 1.5 months for my rear passenger window that cracked. Getting it replaced this week. Finally.
The bottom of the crack is exactly where mine was. When they do finally replace it, ask for a picture of the original sealant bead. My crack started near the point they overlapped the start and end point of the sealant bead, leaving a thick area of sealant. I believe this left a pressure ridge in the windshield, which relieved itself at my expense...
SierraFoxtrot is offline  
Old 04-05-2019, 11:22 AM
  #67  
Newbie
 
Join Date: Apr 2019
Posts: 1
Likes: 0
Liked 0 Times in 0 Posts
G63
2019 G63 cracked windshield

Hi Guys,

My windshield on my 2019 G63 has cracked as well. Now i'm wondering if it was a rock after all. Dealers in the SoCal area have quoted $3500-$4000 to replace, and don't seem very knowledgable on an ETA.
Guess I better get my order in ASAP.

Ash
ashleyg is offline  
Old 04-05-2019, 11:28 AM
  #68  
Senior Member
 
Join Date: Oct 2018
Posts: 291
Liked 64 Times in 46 Posts
2019 G63-when it’s here
Sure hope MB gets a handle on this and re-engineers things for MY2020.
JetRanger is online now  
Old 04-05-2019, 02:25 PM
  #69  
haa
Member
 
Join Date: Feb 2006
Posts: 94
Liked 39 Times in 29 Posts
Originally Posted by JetRanger View Post
Sure hope MB gets a handle on this and re-engineers things for MY2020.
Yes they have done that already and it is called the GLE. Spoke to my service/shop dept. manager about this and they have delivered more than 20 2019 Gs since October, they have not seen one for a cracked windshield yet in snow/salt northeast OH but they do see at least one of the older Gs every month with a cracked windshield and they think the new one will be the same because of the upright angle of the windshield. More than 1700 2019 Gs have been delivered in the last 6 months in the US alone and all of the 5 or 6 cracked windshields on the forum have visible impact spots (except 1 I could not see the impact). In my opinion you can drive much faster (70-80 mph) in the new G than the old one without feeling it and this will translate into a lot more cracked windshields. Get the warranty from your Benz dealer if you are concerned (approx $1400 for 5 years) or stick to the GLE. The 2019 G has been one of the most successful MB launches ever and I am sure that will reflect in the JD Powers surveys soon! Svc. manager says he only saw one manufacturing defect complaining of a loud defective windshield wiper motor which was replaced. Do not expect much changes in this car in the next 3-4 years. MB sells 4000 units a year in the US and maybe 10,000 units worldwide, they are not going to spend a lot of resources upgrading it with new parts that need to be stored for 20 years every year because that will eat into profits. This is the case with all their limited production models and the previous generation G. The SLS had the same command unit during it's entire production cycle! (2010-2015). Only reason they upgraded engines or transmission on the old G is because they stopped making the older engine and older transmission for their high volume cars. Don't even expect the wheels to change! (Benz only introduced new wheel designs for the old G every 7-8 years). Same with command and A/C parts and seats etc... Only changes you can expect are software tweaks in command that are usually applied to cars with similar command units or upgraded sensors/software for self parking/accident avoidance/LKA again from the common parts bins of the E/S Class
haa is offline  
The following users liked this post: haa
Festertester (04-05-2019)
Old 04-05-2019, 02:44 PM
  #70  
Senior Member
 
Join Date: Oct 2018
Posts: 291
Liked 64 Times in 46 Posts
2019 G63-when it’s here
Just curious, what is the source for your sales figures? My understanding is MB is like Rolex, and never releases sales numbers.
JetRanger is online now  
Old 04-05-2019, 03:02 PM
  #71  
Senior Member
 
Join Date: Oct 2018
Posts: 291
Liked 64 Times in 46 Posts
2019 G63-when it’s here
I lost count on how many of my Jeep Wrangler Rubicon windshields got cracked. Next time you see one running around out in the wild, there’s about a 30% chance its windshield has a huge crack running the entire width of its windshield. I have non-deductible insurance for windshield OEM glass replacement on all of my cars. But, after about the 4th cracked Rubi windshield, I pretty much gave up, and like virtually all Wrangler owners, I just learned to live with busted windshields. Once it’s cracked, Murphy’s Law protected it from any further rock strikes, whereas the second correlary of ML states that within 30 days of replacing the glass, a new rock strike will do it in. I figured at some point, my insurance company would surely raise my rates, regardless of the BS that glass breakage claims are not subject to the normal negative hit, unlike all other claims. That damn vertical glass is just sittin there begging for a rock to pls come hit me!

Given the immutable Laws of Physics, because the G's windshield is every bit as vertical as the Wrangler's is, I assume the same issue of busted windshields is also quite commonplace with the G. The only reason I can see why the G has perhaps fewer instances is that Wrangler owners typically put lots of very high annual road mileage on their cars (unlike G owners, who seem to drive like 2,000 mi/yr), so the same age G has way, way less rock damage exposure juxtaposed to the typical Jeep. Then, too, Jeep Wrangler Rubicon owners actually routinely aggressively drive their Jeeps off-road, whereas G owners (understandably) in no way want to risk very costly damage exposure to their $150,000 to $200,000 cars, inflicted by all sorts of nasty off-road obstacles, like huge boulders, and the like.

Last edited by JetRanger; 04-05-2019 at 04:06 PM.
JetRanger is online now  
Old 04-05-2019, 05:50 PM
  #72  
Newbie
 
Join Date: Feb 2013
Posts: 3
Likes: 0
Liked 0 Times in 0 Posts
Hopefully a clearplex would avoid the issue on the new G
kim0217 is offline  
Old 04-06-2019, 12:47 PM
  #73  
haa
Member
 
Join Date: Feb 2006
Posts: 94
Liked 39 Times in 29 Posts
Originally Posted by JetRanger View Post
Just curious, what is the source for your sales figures? My understanding is MB is like Rolex, and never releases sales numbers.
http://www.goodcarbadcar.net/2011/01...sales-figures/
haa is offline  
Old 04-06-2019, 02:52 PM
  #74  
Member
 
Join Date: Jan 2017
Location: Tampa Florida
Posts: 101
Liked 15 Times in 9 Posts
2017 AMG C63S Cabriolet
Class action

Maybe there should be a class action law suit filed. This is too many to be a coincidence. I paid over $3200 to have mine replaced and waited 6 weeks. I would love to get my money back.
G8rh8rtampa is offline  
Old 04-06-2019, 09:15 PM
  #75  
Junior Member
 
Join Date: Jan 2019
Posts: 60
Liked 11 Times in 10 Posts
G550
Hope they do have this fixed as mine is being built in the third deck of this month!
Snipe10 is offline  

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:

Quick Reply: 2019 G550 cracked windshield


Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: