2019 G63 Door Latch
Thread Starter
Junior Member
Joined: Jan 2007
Posts: 30
Likes: 7
2019 G63 Door Latch
I guess I'm just unlucky. The passenger side back door latch stop working. I must admit that's an easy fix but the part is taking 2 weeks to come in!! The part is order from Germany. I was wondering if anyone else had that problem?
Member
Joined: Oct 2018
Posts: 196
Likes: 77
From: Oklahoma City, OK
24 G63 23 Metris Van Past:21 G63 21 GLS63 20 GLE350 19 G63 17 G63 15 GL550 13 SL550
Last August Mercedes brought in a 2019 G63 for 3 or 4 hours for salesmen to train on. I was invited down to look at it prior to placing my order. While there I noticed that the passenger side back door could not be opened although it was unlocked.
Junior Member
Joined: Apr 2019
Posts: 23
Likes: 14
MY19 G63 AMG
I had exact same issue- all of a sudden the passenger rear door would not stay latched. MB said the same thing: 2wks for parts however in the interim, it was undriveable due to the door flying open. I wasnt going to wait 2weeks for a fix and they even tried to interchange with an older model but it was a different part. In the end, the technician took apart the latch and fixed it internally, I was good to go in a few hours. New part is on order
Junior Member
Joined: Apr 2019
Posts: 23
Likes: 14
MY19 G63 AMG
I would ask them to repair it. Apparently, it was a simple repair- its as good as new but i insisted on them swapping it out under warranty, although a part of me thinks the repaired one will be better...
Trending Topics
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Junior Member
Joined: Sep 2015
Posts: 36
Likes: 4
From: NYC
2026 G63
I picked up my 2021 g63 a week ago with 30 miles. 4 days later my rear passenger door swung open out of nowhere while a passenger was sitting. Dealership took a look at the car today and said the right door lock needed to be ordered germany and can take 3-4 weeks. I found a used part online and overnighted it to the dealer. Brand new 180k car and the doors are flying open while driving. I literally had to tie a string to the center console across the door handle so my door wouldn't be taken off by another car. G-D forbid a child was sitting in the back seat and the door opened up on the highway. Im sure there are a bunch of consumers who didnt bother searching the forums for this issue. We should definitely spread the word and start a class action lawsuit against mercedes.
MBWorld Fanatic!
Joined: Oct 2019
Posts: 5,153
Likes: 1,767
From: Colorado
G550
I picked up my 2021 g63 a week ago with 30 miles. 4 days later my rear passenger door swung open out of nowhere while a passenger was sitting. Dealership took a look at the car today and said the right door lock needed to be ordered germany and can take 3-4 weeks. I found a used part online and overnighted it to the dealer. Brand new 180k car and the doors are flying open while driving. I literally had to tie a string to the center console across the door handle so my door wouldn't be taken off by another car. G-D forbid a child was sitting in the back seat and the door opened up on the highway. Im sure there are a bunch of consumers who didnt bother searching the forums for this issue. We should definitely spread the word and start a class action lawsuit against mercedes.
Junior Member
Joined: Sep 2015
Posts: 36
Likes: 4
From: NYC
2026 G63
I hear you. This is the first time I had this issue. I had a 2014 & 18 prior and never once had an issue with the door lock.
MBWorld Fanatic!
Joined: Oct 2019
Posts: 5,153
Likes: 1,767
From: Colorado
G550
MB sould hire an executive to manage quality assurance so there's someone to fire for this avalanche of failures. The Koreans can produce a quality vehicle for $30K, and the Germans can't compete with a vehicle costing 5x as much.
Newbie
Joined: Feb 2021
Posts: 13
Likes: 1
From: Los Angeles
21 G550
Mercedes needs to address this issue asap. My rear passenger door opened on the freeway and wont close and the passenger and I are still shook up. If this is somewhat of a common problem why are the parts coming in from germany and taking 2 weeks? I'm sure if I got a GT63s I wouldn't mind either but I had a c class and they just 'upgraded' me to a GLB lol . It's Day 13 since the incident they said hopefully by next week the part will be in. But once I get my car back im not sure how safe I feel about a car that has a latch that just opens a locked closed door.
MBWorld Fanatic!
Joined: Oct 2019
Posts: 5,153
Likes: 1,767
From: Colorado
G550
Mercedes needs to address this issue asap. My rear passenger door opened on the freeway and wont close and the passenger and I are still shook up. If this is somewhat of a common problem why are the parts coming in from germany and taking 2 weeks? I'm sure if I got a GT63s I wouldn't mind either but I had a c class and they just 'upgraded' me to a GLB lol . It's Day 13 since the incident they said hopefully by next week the part will be in. But once I get my car back im not sure how safe I feel about a car that has a latch that just opens a locked closed door.
MBWorld Fanatic!
Joined: Sep 2020
Posts: 1,118
Likes: 277
2025 G 63
Junior Member
Joined: Sep 2015
Posts: 36
Likes: 4
From: NYC
2026 G63
I checked my work order and its the same part number you had on your work order. I got the car back and guess what! 2 days later the rear passenger door would not close again once I opened it from the outside. This will not be the 4th time my car was brought in for the same issue. The car is still at Mercedes Manhattan as I type this message, the response from the service advise was, "The shop explained the door locking is very sensitive on this vehicle; if you pull the inside release handle and apply any pressure to the door lock pin, it causes the cable to rotate 90 degree out of position and jamb the door latch." They have the lead service advisor still trying to fix the issue. I assume they changed the lock and when they went to test it the mechanism broke again. I had 2 other friends with the same issue and there car was never brought back one they fixed it. There must be another piece to the door that needs to be changed which no one is aware about. Im not accepting "sensitive" as a satisfactory resolution.
MBWorld Fanatic!
Joined: Sep 2020
Posts: 1,118
Likes: 277
2025 G 63
I checked my work order and its the same part number you had on your work order. I got the car back and guess what! 2 days later the rear passenger door would not close again once I opened it from the outside. This will not be the 4th time my car was brought in for the same issue. The car is still at Mercedes Manhattan as I type this message, the response from the service advise was, "The shop explained the door locking is very sensitive on this vehicle; if you pull the inside release handle and apply any pressure to the door lock pin, it causes the cable to rotate 90 degree out of position and jamb the door latch." They have the lead service advisor still trying to fix the issue. I assume they changed the lock and when they went to test it the mechanism broke again. I had 2 other friends with the same issue and there car was never brought back one they fixed it. There must be another piece to the door that needs to be changed which no one is aware about. Im not accepting "sensitive" as a satisfactory resolution.
