New G63 Hood Metal Indentation Vibration
Thread Starter
Junior Member
Joined: Sep 2014
Posts: 22
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997.2 GT4S
New G63 Hood Metal Indentation Vibration
Has anyone else experienced or noticed that the center of the hood will vibrate and indent at highway speeds? I have been trying to get my dealer and MB USA to address the issue for over a year, and they seem to ignore me. The service director acknowledged the issue in my car, and said they had another customer at the time with the same concern, but have since been useless. That was in May of 2019, and here we are a year later and NOTHING. Not bad for customer service on a $200K car!
Anyway, hoping others have had better success?
Anyway, hoping others have had better success?
MBWorld Fanatic!
Joined: Jun 2009
Posts: 1,300
Likes: 127
2020 G63, 2021 E450 All-Terrain Wagon
Has anyone else experienced or noticed that the center of the hood will vibrate and indent at highway speeds? I have been trying to get my dealer and MB USA to address the issue for over a year, and they seem to ignore me. The service director acknowledged the issue in my car, and said they had another customer at the time with the same concern, but have since been useless. That was in May of 2019, and here we are a year later and NOTHING. Not bad for customer service on a $200K car!
Anyway, hoping others have had better success?
Anyway, hoping others have had better success?
Thread Starter
Junior Member
Joined: Sep 2014
Posts: 22
Likes: 0
997.2 GT4S
Has anyone else experienced or noticed that the center of the hood will vibrate and indent at highway speeds? I have been trying to get my dealer and MB USA to address the issue for over a year, and they seem to ignore me. The service director acknowledged the issue in my car, and said they had another customer at the time with the same concern, but have since been useless. That was in May of 2019, and here we are a year later and NOTHING. Not bad for customer service on a $200K car!
Anyway, hoping others have had better success?
Anyway, hoping others have had better success?
Thread Starter
Junior Member
Joined: Sep 2014
Posts: 22
Likes: 0
997.2 GT4S
Last edited by nycc4s; Jun 11, 2020 at 02:39 PM. Reason: added attachment
Joined: Dec 2019
Posts: 2,220
Likes: 470
From: Marineland FL
'27 EQG deposit, '22 F8 Spyder, '20 Fat Boy
I do not have mine yet so I have to ask: what is on the underside of the hood in that area? When the hood is latched closed can you press on the front edge and feel movement?
MBWorld Fanatic!
Joined: Jun 2009
Posts: 1,300
Likes: 127
2020 G63, 2021 E450 All-Terrain Wagon
I feel like my old one had something similar, but can I ask why it is so bothersome? Honestly, I can't really notice much and if it's not visible when the car is parked and it's not permanent, I think it'll be fine? I think the hood on the new ones (W463A) is much more flexible than the 2013-18 models (W463). it doesn't seem like the value of the car would be affected in any way..? I have warping with reflections on my 2020 near the door handles and the trim pieces on the side but it's not technically a dent. It might just be the way the metal was shaped.
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Member
Joined: Apr 2019
Posts: 110
Likes: 30
AMG G63
if your dealer isn’t giving you great service leave them a 1 star bad review on Google reviews, cars.com, their Facebook page, etc and watch them call you immediately to resolve the issue. This method always works when dealers aren’t holding their end of the bargain.
The 2013 - 2018 models were notorious for hood noises and squeaks. I have to grease the two rubber mounts mounted at the end of each corner under the hood. Sometimes you will get fooled thinking it’s a suspension going bad noise. Not sure if the 2019+ also have 2 adjustable rubber mounts under the front of each corner of the hood. Sometimes they need to be adjusted for the hood to shut properly
The 2013 - 2018 models were notorious for hood noises and squeaks. I have to grease the two rubber mounts mounted at the end of each corner under the hood. Sometimes you will get fooled thinking it’s a suspension going bad noise. Not sure if the 2019+ also have 2 adjustable rubber mounts under the front of each corner of the hood. Sometimes they need to be adjusted for the hood to shut properly
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MBWorld Fanatic!
Joined: Jun 2009
Posts: 1,300
Likes: 127
2020 G63, 2021 E450 All-Terrain Wagon
if your dealer isn’t giving you great service leave them a 1 star bad review on Google reviews, cars.com, their Facebook page, etc and watch them call you immediately to resolve the issue. This method always works when dealers aren’t holding their end of the bargain.
The 2013 - 2018 models were notorious for hood noises and squeaks. I have to grease the two rubber mounts mounted at the end of each corner under the hood. Sometimes you will get fooled thinking it’s a suspension going bad noise. Not sure if the 2019+ also have 2 adjustable rubber mounts under the front of each corner of the hood. Sometimes they need to be adjusted for the hood to shut properly
The 2013 - 2018 models were notorious for hood noises and squeaks. I have to grease the two rubber mounts mounted at the end of each corner under the hood. Sometimes you will get fooled thinking it’s a suspension going bad noise. Not sure if the 2019+ also have 2 adjustable rubber mounts under the front of each corner of the hood. Sometimes they need to be adjusted for the hood to shut properly
Super Member
Joined: Jul 2019
Posts: 764
Likes: 313
From: LA
1987 Porsche 911. 2008 G55
My '08 G55 that I am doing a full sound-seal on is noise free, except those two damn mounts. I've even replaced them with larger surface area ones and thick tape. FML.
MBWorld Fanatic!
Joined: Oct 2018
Posts: 3,360
Likes: 1,529
From: Washington DC
No more MB:(
Mine just started with the squeaking. Definitely the hood. How did your solution work out? I'm going to apply some electrical tape and see how that works.
Super Member
Joined: Jul 2019
Posts: 764
Likes: 313
From: LA
1987 Porsche 911. 2008 G55
Check this post on my truck,
https://mbworld.org/forums/g-class-w...ml#post8060058
I got some thicker tape, which is perfect on the passenger side, but I need to readjust and reapply on the driver's side. Haven't jumped back on it, as I haven't driven the truck much as I am waiting for my headliner to get sorted.
The larger hood stop link is in that post, as well as the tape I purchased.
https://mbworld.org/forums/g-class-w...ml#post8060058
I got some thicker tape, which is perfect on the passenger side, but I need to readjust and reapply on the driver's side. Haven't jumped back on it, as I haven't driven the truck much as I am waiting for my headliner to get sorted.
The larger hood stop link is in that post, as well as the tape I purchased.
MBWorld Fanatic!
Joined: Oct 2018
Posts: 3,360
Likes: 1,529
From: Washington DC
No more MB:(
Check this post on my truck,
https://mbworld.org/forums/g-class-w...ml#post8060058
I got some thicker tape, which is perfect on the passenger side, but I need to readjust and reapply on the driver's side. Haven't jumped back on it, as I haven't driven the truck much as I am waiting for my headliner to get sorted.
The larger hood stop link is in that post, as well as the tape I purchased.
https://mbworld.org/forums/g-class-w...ml#post8060058
I got some thicker tape, which is perfect on the passenger side, but I need to readjust and reapply on the driver's side. Haven't jumped back on it, as I haven't driven the truck much as I am waiting for my headliner to get sorted.
The larger hood stop link is in that post, as well as the tape I purchased.
Nice thread with great pics and information. Looks like you are really enjoying the truck.
Member
Joined: Apr 2020
Posts: 168
Likes: 39
From: NV, UT
2012 Land Rover LR4 5.0L V8 LUX HD
Has anyone else experienced or noticed that the center of the hood will vibrate and indent at highway speeds? I have been trying to get my dealer and MB USA to address the issue for over a year, and they seem to ignore me. The service director acknowledged the issue in my car, and said they had another customer at the time with the same concern, but have since been useless. That was in May of 2019, and here we are a year later and NOTHING. Not bad for customer service on a $200K car!
Anyway, hoping others have had better success?
Anyway, hoping others have had better success?
Thread Starter
Junior Member
Joined: Sep 2014
Posts: 22
Likes: 0
997.2 GT4S
I feel like my old one had something similar, but can I ask why it is so bothersome? Honestly, I can't really notice much and if it's not visible when the car is parked and it's not permanent, I think it'll be fine? I think the hood on the new ones (W463A) is much more flexible than the 2013-18 models (W463). it doesn't seem like the value of the car would be affected in any way..? I have warping with reflections on my 2020 near the door handles and the trim pieces on the side but it's not technically a dent. It might just be the way the metal was shaped.
MBWorld Fanatic!
Joined: Oct 2018
Posts: 3,360
Likes: 1,529
From: Washington DC
No more MB:(
Originally Posted by nycc4s
It is bothersome because it is denting the hood. I have twice had to have my dent removal guy straighten the panel when the indentations had become fixed in an indented position.
