G Class (W460, W461, W463) Produced 1980-2018: 290 GD, 290 GDT, 300 GD, 350 GD, 500 GE, G250, G300, G300 DT, G320, G500, G550, G55 AMG, G63 AMG

MSRP G63?

Old Dec 25, 2020 | 02:18 PM
  #1  
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2020 g550
MSRP G63?

Hi guys, currently have my 2020 g550 under review for lemon law buy back. Nothing but issues regarding multiple things. Less than 9k miles

I love the car and only paid 7k over sticker in so cal.
my question is- how can I go about having the same dealer who sold me the defective g550 honor a g63 msrp deal? I feel that since the first car I got has been nothing but problems that perhaps they would be willing to give me a g63 for sticker? I’d order one if that’s possible just to not pay over sticker. Any suggestions on how to go about this or who to contact to see if it’s a possibility?

happy holidays!
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Old Dec 25, 2020 | 02:54 PM
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If MBUSA approves the buy back ask them to intervene with the purchase of a G 63 at MSRP. That's the least they could do from a goodwill standpoint. I'd also try the dealer. The dealer has no obligation to work a deal other than preserving a customer relationship. Good luck.
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Old Dec 25, 2020 | 03:25 PM
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2020 g550
Originally Posted by pdeacon
If MBUSA approves the buy back ask them to intervene with the purchase of a G 63 at MSRP. That's the least they could do from a goodwill standpoint. I'd also try the dealer. The dealer has no obligation to work a deal other than preserving a customer relationship. Good luck.
thanks! Could they intervene. I expressed how I was upset that I got charged over sticker and the car wasn’t functioning correctly and MBUSA response was “it’s the dealers choice if they want to charge over msrp” or something along that line.

Last edited by Jmedz; Dec 25, 2020 at 03:35 PM.
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Old Dec 25, 2020 | 03:32 PM
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The dealer is correct. They can charge whatever they want. In your circumstance I would try to negotiate rather than trying to pick a fight. Nothing to gain by arguing/demanding. Focus on customer relations with both MBUSA and the dealer. All of this depends on whether they approve the buy back. It is usually a very difficult road for the manufacture to go along with a buy back unless there are really egregious manufacturing flaws. Again, good luck.
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Old Dec 25, 2020 | 03:34 PM
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Originally Posted by pdeacon
The dealer is correct. They can charge whatever they want. In your circumstance I would try to negotiate rather than trying to pick a fight. Nothing to gain by arguing/demanding. Focus on customer relations with both MBUSA and the dealer. All of this depends on whether they approve the buy back. It is usually a very difficult road for the manufacture to go along with a buy back unless there are really egregious manufacturing flaws. Again, good luck.
the car was in the shop over 22 days and the issue is still reoccurring. I have video proof of it happening and the service manager even said that it’s good that I got my attorney involved and that he would recommend the buyback once MBUSA contacts him.
this scenario is IF it’s bought Back.
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Old Dec 25, 2020 | 03:36 PM
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Just curious; what is the issue(s)?
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Old Dec 25, 2020 | 03:40 PM
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Originally Posted by pdeacon
Just curious; what is the issue(s)?
car randomly shuts off while driving. Start stop feature doesnt start up after car stops at light causing the car to stall
fording not available random error message
car randomly shows all safety features as “unavailable” or not working properly.. no error codes but I have footage and images of the issues. Been in shop 3 times over 21 days. MB can’t fix the first issues
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Old Dec 25, 2020 | 04:07 PM
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Well, I would consider randomly shutting off while driving as a VERY serious safety problem. I think you are on solid ground for a buy back. Especially if the vehicle isn't throwing any codes and the truck has spent so much time at the dealer without success in finding an answer. I vaguely remember that there were electrical problems with MY '19 G's that was the result of the ground strap contact to the frame needing to be scuffed up for a more positive connection. I believe there was a recall for this problem. I'm not a MB tech but it may be something to look into. In the mean time stay friendly with your attorney. I wouldn't want to be piling my family (or myself) into a vehicle that may quit at any time.
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Old Dec 25, 2020 | 04:25 PM
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2020 g550
Originally Posted by pdeacon
Well, I would consider randomly shutting off while driving as a VERY serious safety problem. I think you are on solid ground for a buy back. Especially if the vehicle isn't throwing any codes and the truck has spent so much time at the dealer without success in finding an answer. I vaguely remember that there were electrical problems with MY '19 G's that was the result of the ground strap contact to the frame needing to be scuffed up for a more positive connection. I believe there was a recall for this problem. I'm not a MB tech but it may be something to look into. In the mean time stay friendly with your attorney. I wouldn't want to be piling my family (or myself) into a vehicle that may quit at any time.
they contact Germany and east coast engineers.. no luck
then They “fixed it” 3 times ... literally still doing the same thing.
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Old Dec 26, 2020 | 01:09 AM
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1. To be helpful - and maybe I missed this in your post(s) - how many miles on your G63 today ?

2. Mercedes wants to avoid Buy-Back - that Buy-Back process on MB side is handled by 3rd party outside service

3. By "got a attorney" - is that your personal attorney - or a "internet attorney" ? The reason I ask is your personal attorney wants what is best for You - a internet Lemon Law Attorney just wants Lemon Buy Back to collect his fee.

4. Depending on mileage - the "wholesale auction value" of your G63 will be at (or slightly above) what you paid (which I read as MSRP+ $7K)

5. The thing that "Could Have Helped" you was your Dealer asking for Mercedes Trade Assistance - which would allowed your Dealer to give you trade-in value for what your originally paid - you would buy a Interim New MB within 30 days from that dealer (call it your interim MB) - which Mercedes does require that to give the Dealer that Trade Assistance. Doesn't matter what that Interim MB costs - if less you get $$ back.

6. I guess you are committed to Lemon Law Buy Back -based on a a "Service Manager's" comment (whoi knows absolutely NOTHING about Lemon or Trade Assist) - and the member's here who were offering you support (not knowing about Trade Assist)
and frankly a damn shame - since Trade Assist would have been cleaner.

7. Once you trigger Lemon Law Buyback with MBUSA - you're on that path - and Trade Assist is not available to you.

8. On Buy-Back - screw what you paid for the G - go for "Mannheim wholesale auction value" - sh*t buddy - if you get your Head-Right you can come out fine - but buddy you need a Course Correction in your head to get on the right path with this that will work BEST for you.
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Old Dec 26, 2020 | 01:24 AM
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Originally Posted by fabbrisd1
1. To be helpful - and maybe I missed this in your post(s) - how many miles on your G63 today ?

2. Mercedes wants to avoid Buy-Back - that Buy-Back process on MB side is handled by 3rd party outside service

3. By "got a attorney" - is that your personal attorney - or a "internet attorney" ? The reason I ask is your personal attorney wants what is best for You - a internet Lemon Law Attorney just wants Lemon Buy Back to collect his fee.

4. Depending on mileage - the "wholesale auction value" of your G63 will be at (or slightly above) what you paid (which I read as MSRP+ $7K)

5. The thing that "Could Have Helped" you was your Dealer asking for Mercedes Trade Assistance - which would allowed your Dealer to give you trade-in value for what your originally paid - you would buy a Interim New MB within 30 days from that dealer (call it your interim MB) - which Mercedes does require that to give the Dealer that Trade Assistance. Doesn't matter what that Interim MB costs - if less you get $$ back.

6. I guess you are committed to Lemon Law Buy Back -based on a a "Service Manager's" comment (whoi knows absolutely NOTHING about Lemon or Trade Assist) - and the member's here who were offering you support (not knowing about Trade Assist)
and frankly a damn shame - since Trade Assist would have been cleaner.

7. Once you trigger Lemon Law Buyback with MBUSA - you're on that path - and Trade Assist is not available to you.

8. On Buy-Back - screw what you paid for the G - go for "Mannheim wholesale auction value" - sh*t buddy - if you get your Head-Right you can come out fine - but buddy you need a Course Correction in your head to get on the right path with this that will work BEST for you.
I was under the impression that MB pretty much pays off my loan balance (pay off) and gives me back my monthly payments made on vehicle from first service with the reported issue.

if that’s the case my car is paid off and im
given back my down payment + my monthly I made.
once that’s handled I’ll have the option to get a new MB or any other vehicle I’d like.

in regards to trade in, I don’t want to do that because even if my truck is 145k for trade in and I owe ie; 145k I am still missing my down payment and monthly that I invested into the vehicle.
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Old Dec 27, 2020 | 12:49 PM
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Originally Posted by Jmedz
car randomly shuts off while driving. Start stop feature doesnt start up after car stops at light causing the car to stall
fording not available random error message
car randomly shows all safety features as “unavailable” or not working properly.. no error codes but I have footage and images of the issues. Been in shop 3 times over 21 days. MB can’t fix the first issues
This happened to me twice, the top part, dealer did nothing. Car auto started/stop and would turn back on, was too much in a panic and didn't get it on video.

The parking sensors ALWAYS go off and there is nothing around.

And the drivers assistance stuff never works when it rains or snows.



Last edited by BluetecKING; Jan 6, 2021 at 04:06 PM.
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Old Dec 27, 2020 | 02:51 PM
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Originally Posted by Jmedz
Hi guys, currently have my 2020 g550 under review for lemon law buy back. Nothing but issues regarding multiple things. Less than 9k miles

I love the car and only paid 7k over sticker in so cal.
my question is- how can I go about having the same dealer who sold me the defective g550 honor a g63 msrp deal? I feel that since the first car I got has been nothing but problems that perhaps they would be willing to give me a g63 for sticker? I’d order one if that’s possible just to not pay over sticker. Any suggestions on how to go about this or who to contact to see if it’s a possibility?

happy holidays!
MBUSA has no leverage over your dealer as to what to charge for a car.
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Old Dec 27, 2020 | 04:38 PM
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at Jersey dealer i paid 15k ADM for my G63. not bad. but my family are huge dealer customers.
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Old Dec 29, 2020 | 11:11 PM
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Mercedes approved the buy back. Told me a 3rd party company will reach out but I did not get the name of the company.. anyone know which company they use? Also, how long from now should I expect to receive the pay off of the loan and monthly payments refunded?

thanks
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Old Dec 31, 2020 | 01:16 PM
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I was considering one, but I'm not willing to pay that kind of money over MSRP. $5k or so I get. I might just go back to another new S Class. They can have it to me in March.
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Old Dec 31, 2020 | 05:47 PM
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Originally Posted by Indyberetta
I was considering one, but I'm not willing to pay that kind of money over MSRP. $5k or so I get. I might just go back to another new S Class. They can have it to me in March.
Would rather pay over for a G63 than buy an S class honestly.
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