What part of Canada are you refering too?

 

Last year I shopped for a 2001 SL500 at ALL FIVE S. Florida dealerships. Autohaus had by far the best selection and best price.

They now have 2001 or 2002 E 320 loaners for their customers only, instead of Suzuki upgrades. Their service is the worst and the best. When the service manager gets cranked in, it's the best.

...and look at the perks, when you buy @ Autohaus:



As a preferred client, you will
receive the following membership benefits:

*
Free car washes
*
Priority Service Reservations
*
Clinics, Workshops and Orientation Programs
*
Rental Vehicles
*
Valet Pick Up and Delivery Service
*
Periodic Mailings
*
Windshield Wiper Inserts
*
Anniversary Gift


For every Mercedes-Benz purchased
from Autohaus,
you will receive one certificate book good for:

*
Entrance to our annual sweepstakes
*
Three complete auto details
*
Free gift wrapping with purchases from our
boutique
*
Two discounted valet pickups and deliveries
*
Two complimentary rental upgrades
*
Dinner for two (valued at $75.00) at the
Grille on Congress in Boca Raton

http://www.autohauspompano.com/aplatinum.asp

Now Vista BMW in Pompano,-- I have to check out. I'll ask the salesman in shorts to get me a cappucino...

Braman BMW in Miami is first class. Coffee and doughnuts in lounge and limo service.

...I could go on, however the best car I've owned is the CLK55, bought @ AUTOHAUS, Pompano Beach.

Their carwash is brushless! Gourmet coffees in lounge & CNBC showing the markets tanking...what a country! Life is great!!

 

i guess its different on every car, when i was looking for my c230 coupe i went to autohaus because my whole family and parents only bought cars from autohaus. but when i went there and they priced out my coupe with less options than the car i got at Mercedes Benz of Ft. Lauderdale the prices autohaus told me where $200.00 MORE A MONTH with less options. i think thats a big difference.

when did autohaus start giving the E320 Loner cars. i think thats great thats they finally give a mercedes instead of the cheap crappy cars they always give. even if u upgrade it still is crap.

 

The E320s arrived a month ago. The admin system should be in place by now. Again, you only get an E loaner, if you purchased your car at Autohaus.

...otherwise, you will have to settle for whatever MB Ft. Lauderdale offers...

 

This is correct. Although if you check the prices and do the currency conversion, equivalent cars are a couple of thousand dollars more in the US - so in reality the "free" service is being incorporated into the retail price (and MB is charging you about $400 dollars for each service).

Cheers, BT

 

Very true. I had a Q45 before trading it in for our ML320, and Infiniti did a top-notch job. Until I bought my MB, Infiniti had the best service department I'd ever used.

I'm sure MB does not want to lose any money on the warranty - it does not surprise me that they tack the cost onto the car. It's a way to differentiate themselves from the other luxury makers. I think it's been a successful move for them, because you quickly forget the cost of the car, but for the next four years you appreciate free maintenance.


I've always had EXCELLENT service from Park Place in Dallas. They give out MBs (E320 and recently C240s ) or (if you didn't buy from them) Toyota Camrys (still pretty nice!)

From the first time I entered the dealership they have always been courtous, polite, upfront, and accomodating.

When we were looking at buying our ML we also looked at the X5 (which had just come out). The car salesmen were sleazy, (typically young and proud they were selling "ultimate driving machines" but didn't know squat about the cars). My wife and even our sons (who came to check out back seat sizes) were turned off by the whole episode.

Even if we had liked the X5 (too small interior, too high cost, and believe it or not I did not like the twitchy "sports-car" handling) we would not have bought it from that dealership.

On the other hand, Park Place bent over backward to get us the car we wanted in the least amount of time. The salesman was informed and polite. He did not pressure us. He actually talked me out of a 430 after discussing it with my wife!

The repair bays look like they could do surgery in there. They will drive to your location and perform the "A" service (no charge) if you'd like.

I know different dealerships have different levels of service, but there are no complaints here!

 

i wonder if i would be able to talk them into giving me an E loner when i bring my car in for service. i know one of the service managers always tried helping me out there because autohaus always did a terrible job when i brought cars in for service there. and they were purchased there at that time also.

 

Good News!

I just called my MB Service Advisor @ AUTOHAUS re E-320 loaner cars. The E loaner system is indeed operational!!

CAVEAT:
It's only for AUTOHAUS customers, who bought their cars there. Only by appointment, I was told.

Why don't you call your service advisor, make an appointment, and say by the way: YOU OWE ME ONE, remember---? I understand that you have E loaners, how about---. You might get lucky.

Here is the tollfree #:
1-800-780-HAUS