RedSLKChic

Okay, my warranty expired a couple days ago, I'm at 50,100 at just under 3 years. I'm at work and I have a flat tire on my car, what the HELL else is new?!?!? I would attempt it myself but I just had oral surgery and I can hardly lift a pencil. I'm assuming when my warranty expired, so did my RA, correct? I guess I should have asked more questions, or maybe listened more when I actually bought the car I don't remember if they ask the mileage on the car when you call in for RA. I would call my dealer but they are fairly worthless SOBs.

x-tian-230k

No, the road side assistance is for the life of your car. That what was told to me when i purchased my car... Just gotta dial the 1-800 number...

RedSLKChic

Thank you....the guy is on his way

deuce zer0

i was told this too. i didn't not beleive him when he told me this, but its good to see that its true.

RedSLKChic

Yeah, I asked when I called and they said yep, the RA is for the life of the car.....pretty cool.

x-tian-230k

Glad that everything worked out....

dkim

i have a 03 clk500... so how do i get in contact with roadside assistance? i pressed the wrench button in the glove box, and it just blinks. Phone doesnt dial RA or anything. I pressed the "i" button, and the phone dials a number...answers, and says i can pay with a credit card??

What am i doing wrong? just in case, how do i get RA?

deuce zer0

its a number under the sun visor. or check the stuff mb gave you in the glove box. i am sure its on something in one of those little books.

revstriker

The wrench and the "i" button only work if you are a subscriber to Tele-Aid. If you are not, then you have to contact them the old fashion way; telephone or cell phone.

revstriker

It's a good idea to program this number into your cell phone so you don't have to remember it.

dkim

that's good to know...i would have pressed the buttons and waited. Does anyone have the number to RA?

amdeutsch

Do you lift a pencil with your mouth?

ctC230K

You should have called me!!! I would have driven down to LI to help!
The number is in the manual too, if you have the manual in the car you have the RA number.

RedSLKChic

Depends on how busy I am! Haha, I just mean that I have no strength....Im in severe pain and all drugged up


I will remember that for next time!





I have TeleAid, but I have never used the buttons, except a couple times for directions I have it programmed into my cell!

dennism13

RA saved my butt.

I was getting something out of the trunk and just as I slammed it closed I knew I had left the keys sitting on the trunk floor . The doors were locked and my wife's keys were in her bag, also in the trunk.

Long story short, AAA refused to come out once I told them I had a 2002 MB. They said that they would have to literally break into the trunk and would not try even if I authorized them to. According to them MB cars trunks are one of the most difficult to break into and they would likely damage the car.

Finally called MB and they sent somebody out. Even he had his doubts about helping me out and I had an early flight to Chicago the next day!! Getting into the car was pretty easy. After what seemed forever he finally fished out my keys from the small hole under the first aid kit.

I recommend putting valuables in the trunk. And oh yeah, keep the keys in your pocket .

GGM

1-800-FOR-MERC
In my C240 it is on a sticker on the inside of the vanity mirror door on the driver's side. Your location may vary.
GGM

ctC230K

i thought the number was there!! i couldn't remember

revstriker

I removed that sticker (and others) on the first day.