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HELP - something keeps resetting.

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Old Aug 25, 2018 | 11:58 AM
  #1  
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2011 E350 CDI A207
SOLVED - Car resetting half of the systems

So I thought this update to the first post would be better as it covers the full solution.

My E-Class 350 but I believe would be similar in other models started to shutdown my radio and then proceed to do 80% of all other systems.

The issue only starts once the ignition is fully on
The car also runs with no issues so I believe the Fuel Pump short is likely to be an old uncleared fault. But this might not be true.

The SRS alert came on and was permanent on my dash. (Think this is the case till it clears)

Normally its always the Comand system that shuts off first. Then the Presafe warning comes up on the dash and the rest of the systems fail to work.

Airscarf
Heated Seat
Vented Seat
Parktronic
Steering wheel controls
Heating system on minimal working
Intelligent light system
High beam does nothing
ODB2 often fails
Heated Rear windows and mirrors

Car had NO running issues and the following still worked:

AirCap
Roof
Windows
Dash Dials
MPG, Milometer still seems to calculate
Heating does run and adjust just low blowing
Mirrors Adjust and fold
Memory Seats and Steering Wheel

The problem got to the point that it rarely came back once failed, although I still got it that it can run for 30 mins+ no issues.

The Dash showed incorrect voltages 15v and as low as 7.5 and the car was charging fine at 14.66

The car showed NUMOROUS Faults about low voltage.


SRS - Supplemental restraint system (N2/10) (MB:2079011900)
Fault Code: 00B1CFF

Fault Explanation: : Fault: The squib for pyrofuse 'On-board electrical network line' has excessively low resistance.

PARK - Parking system (N62) (MB: 2129011500)
Fault Code: A10A00
Fault Explanation: Fault: The power supply in the system is too low. - No sub type information system undervoltage - no sub type information

ZAN - Audio/COMAND display (A40/8) (MB: 2129010500)
Fault Code: 00A10A
Fault Explanation: Fault: The power supply in the system is too low.
Fault Code: 00953D
Fault Explanation: Fault: Signal 'Low voltage differential' has an open circuit.

BSN - Battery sensor (B95), AS - Alarm siren (H3/1), IRS - Interior protection and tow-away protection (N26/6), Rear SAM - Rear signal acquisition and actuation module (N10/2), SIH/
SIB - Seat heater/seat ventilation (R13/1, R13/2, M18/9,M18/10) (MB: 2129012304)
Fault Code: A19116

Fault Explanation: Fault: The power supply of circuit 30g is outside the valid range. The limit value for electrical voltage has not been attained.
Fault Code: A10C16

Fault Explanation: Fault: The power supply is outside the valid range. The limit value for electrical voltage has not been attained.

These are just a Few of the codes I got. I did many diagnostics but finally took it to CommandOnline for investigation. Typically the issue NEVER happened while it was in for diag.....<Angry> but they still did a full wiring check and we spoke through thoughts. As the system was shutting down and not cutting out the F32 Relay was excluded from being the fault.

This put it to either the Rear Sam or the Negative battery lead. Due to cost and ease and assuming the rear sam was working as it should as it was telling equipment to shut down and thinking it was low on voltage I bought a Negative cable (with sensor) and replaced it. (10 mins max. Mostly finding your spanners!)

Once replaced instantly the Voltage read 14.7 on the dash not 15 and varied correctly on start up to the volt meter. I have driven it now for about 8-10 hours with not one failure. I hope this article helps some people if they get this fault.

Thanks

Last edited by Behold81; Sep 19, 2018 at 10:52 AM. Reason: Updated as solution
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Old Aug 27, 2018 | 07:43 AM
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From: Orlando, FL
2016 E400 Coupe (C207)
I've not experienced this, but I seem to recall reading that the mysterious shut-down of various electronic components can be caused by an aging supplemental battery.
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Old Aug 27, 2018 | 08:58 AM
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2011 E350 CDI A207
Originally Posted by Mr. Toad
I've not experienced this, but I seem to recall reading that the mysterious shut-down of various electronic components can be caused by an aging supplemental battery.
where is the supplimental batt? How do I test it???
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Old Aug 27, 2018 | 10:07 AM
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From: Orlando, FL
2016 E400 Coupe (C207)
I found these threads, hope they help:

https://mbworld.org/forums/e-class-w...2010-e350.html

https://mbworld.org/forums/e-class-w...acement-3.html
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Old Aug 27, 2018 | 12:41 PM
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2011 E350 CDI A207
Originally Posted by Mr. Toad
so can’t find a battery in the car. Wonder if it has one.

But here is the more interesting bit.

main battery is charging fine. 14.6v and stable. But in the dyno/engineer mode it flicks from 15-7.5v when the problem starts.

But the battery still reads 14.6v even though the dash is not. This is the UB field. Is UB utility battery? As in aux batt? This is the one changing. Maybe I’m being stupid and can’t see it. But I swear it’s not there. Wat to test the volts on it.

Its really intermitant. Earlier I drove 30 mins before it happened. Later on it wouldn’t even come back after 2 mins of using the car.

Thoughts???



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Old Aug 28, 2018 | 09:20 AM
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I'm sorry that this is beyond the scope of my knowledge. Hopefully someone with more experience will respond.
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Old Aug 28, 2018 | 11:00 AM
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2011 E350 CDI A207
Originally Posted by Mr. Toad
I'm sorry that this is beyond the scope of my knowledge. Hopefully someone with more experience will respond.
I am hoping someone comes on with an.....Ooooohhhh that's because of...…

Last night I drove 50 miles with no issue after 5 mins. then back another 50 with it only happening once too. This morning no issue at all.

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