How accurate are dealership invoices
Is this normal for M-B service centers to do that? Do they actually use torque wrenches set to the correct number, or are the torque numbers on invoice just standard info that gets printed based on your model and they really didn't torque anything?
another question is how do shops measure bulk oil so that the correct amount goes in your car? My R172 SLK55 uses 10qts or 9.5 liters, and the invoice states that I was charged for 10 qts. The note section stated that 9.5 liters were added with oil cooler drain. I take it that oil comes from one of the overhead hoses dangling from the ceiling. Do they have settings for amount needed and once the specified quart is reached it turns off?




Im assuming they have a meter on the oil fill pump if they are using bulk barrels of oil. I thought the over hanging hoses are for air?
I did snap a photo last time i was at the parts dept to get something, they looked like they were replacing a rear subframe so thought it was interesting to see. Then I noticed the brake calipers just dangling down.
Maybe they use something like this?
1 when tightening, and 1 when loosening.
The tightening torque is known as German torque “gutentite” American translation Good and tight.
The loosening torque is when a mechanic can’t loosen a fitting, this is known as gorilla torque. Torque so tight, no human can loosen it.





