Recently purchased CPO vehicle with major issues. What are my options?
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S65
Fair enough. Never stole a car, personally. But if I ever do, I will drive the thing like a granny. Speed limit, complete stops, turn signal indicators, etc.
Now, when I rent a car... well, let's just say that I like to... ahem... test it out.
Now, when I rent a car... well, let's just say that I like to... ahem... test it out.
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From: Orlando, FL
2016 E400 Coupe (C207)
I suspect the dealer who sold you the car pushed it through the CPO "Certification" process just to get it out the door, and let the new owner deal with whatever issue the dealer's certifying tech may have seen active or on its way.
Yes, the dealers are supposed to follow a stringent inspection process for CPO purposes, but let's face it, it only takes one unscrupulous tech or manager to look the other way.
Yes, the dealers are supposed to follow a stringent inspection process for CPO purposes, but let's face it, it only takes one unscrupulous tech or manager to look the other way.
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From: South Florida
CLE300
Update
Hi all any relevant advice appreciated.
Last Thursday I purchased a 24 CLE CPO from a MB Dealer 4 hours from home.
This Thursday the car went into the shop for serious lurching hesitation bucking acceleration and stalling issues. The car loses power. No dash warning lights whatsoever. It’s totally unsafe and not drivable.
Friday morning the car was serviced “ready” for pick up.
Service allegedly did a “Transmission Adaptation”. I drove the vehicle 2 lights from the dealer and broke down. The car is obviously back in service and as of now they have no clue as to what the issue is. I believe it’s major.
Would anyone from experience or legally know if I have any rights or recourse other than the Warranty/CPO? I would like to return the vehicle. I also traded in a vehicle. I reside in Florida. I have contacted the purchasing Mercedes dealership and have been given apologies but that’s all being told it’s warrantied. I have opened a case with Mercedes USA Customer Service.
Thank you in advance.
Last Thursday I purchased a 24 CLE CPO from a MB Dealer 4 hours from home.
This Thursday the car went into the shop for serious lurching hesitation bucking acceleration and stalling issues. The car loses power. No dash warning lights whatsoever. It’s totally unsafe and not drivable.
Friday morning the car was serviced “ready” for pick up.
Service allegedly did a “Transmission Adaptation”. I drove the vehicle 2 lights from the dealer and broke down. The car is obviously back in service and as of now they have no clue as to what the issue is. I believe it’s major.
Would anyone from experience or legally know if I have any rights or recourse other than the Warranty/CPO? I would like to return the vehicle. I also traded in a vehicle. I reside in Florida. I have contacted the purchasing Mercedes dealership and have been given apologies but that’s all being told it’s warrantied. I have opened a case with Mercedes USA Customer Service.
Thank you in advance.
Update:
My CLE was returned from service today. This whole disaster as per MB was caused by an electrical issue specifically various ground/power connections/lugs had excess paint on them from the factory and started to cause poor electrical connections. This is a new one to me. Hopefully this is actually the cause. Will drive the car extensively this week to make certain the issues are in fact resolved. Thank you for all your kind comments and advice.
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From: South Florida
CLE300
I had numerous questions on the issue that could NOT be answered. The Germans do make excellent beer so very possible. Or Schnaps!! So many unanswered questions on these vehicles.
Last edited by ScottC43; Aug 26, 2025 at 09:40 PM.
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Update:
Update:
My CLE was returned from service today. This whole disaster as per MB was caused by an electrical issue specifically various ground/power connections/lugs had excess paint on them from the factory and started to cause poor electrical connections. This is a new one to me. Hopefully this is actually the cause. Will drive the car extensively this week to make certain the issues are in fact resolved. Thank you for all your kind comments and advice.
Update:
My CLE was returned from service today. This whole disaster as per MB was caused by an electrical issue specifically various ground/power connections/lugs had excess paint on them from the factory and started to cause poor electrical connections. This is a new one to me. Hopefully this is actually the cause. Will drive the car extensively this week to make certain the issues are in fact resolved. Thank you for all your kind comments and advice.
AMG GT bad ground points from factory cause stalling and misfires:
https://mbworld.org/forums/coupe-roa...-stalling.html
Last edited by PeterUbers; Aug 26, 2025 at 09:50 PM.
Out Of Control!!
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
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From: South Florida
CLE300
see this
AMG GT bad ground points from factory cause stalling and misfires:
https://mbworld.org/forums/coupe-roa...-stalling.html
AMG GT bad ground points from factory cause stalling and misfires:
https://mbworld.org/forums/coupe-roa...-stalling.html
Over 12 Fault Codes. Horrible
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From: South Florida
CLE300
Out Of Control!!
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
I'm cautiously optimistic that your car is fixed, but I really do hope that it is
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CLE300
I have precisely the same questions and concerns. Regardless the situation is well documented should it need to go back in for service. Which will be the third time.
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CLE300
They also replaced the ME(ECU)
Out Of Control!!
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
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2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
I bought a CPO 2020 S560 sedan which was still under the remainder of the original factory warranty. After several months, it developed a very harsh downshifting transmission. MBUSA bought it back from me. I’m in California and our Lemon Law is VERY weighted towards the consumer. I don’t know what the law is like in Florida. Anyway, best of luck to the OP.
Thread Starter
Member
Joined: Apr 2021
Posts: 100
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From: South Florida
CLE300
I bought a CPO 2020 S560 sedan which was still under the remainder of the original factory warranty. After several months, it developed a very harsh downshifting transmission. MBUSA bought it back from me. I’m in California and our Lemon Law is VERY weighted towards the consumer. I don’t know what the law is like in Florida. Anyway, best of luck to the OP.
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2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
