Extended warranty
Thread Starter
Member
Joined: Apr 2007
Posts: 212
Likes: 13
From: North East
2004 E55 AMG 2014 GL63 AMG
Extended warranty
I currently own a 2014 GL 63 AMG & approaching fifty thousand miles rapidly. Aside from a few odds and ends car has been pretty solid. But I am afraid once warranty expires I might need a major repair. Can anybody give any advice as far as an extended warranty that Mercedes would offer, is it worth it?
Member
Joined: Nov 2014
Posts: 150
Likes: 32
GL350
Is it worth it? You would be crazy to think of keeping the car without purchasing it. One repair can be more than the warranty costs.
See the separate thread in these parts about where to buy. It pays to shop, you can save 50% + on the MB OEM extended warranty.
See the separate thread in these parts about where to buy. It pays to shop, you can save 50% + on the MB OEM extended warranty.
Newbie
Joined: Feb 2015
Posts: 4
Likes: 0
GL 350 BlueTEC
Get an extended warranty. I just took my GL in for a sagging rear hatch and a third row seat not locking in the folded position...I saw the warranty bill for the repairs...$4,300! If I had to pay that out of pocket for those repairs I would have blown a gasket.
Junior Member
Joined: Jun 2016
Posts: 53
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13' GL550, 10' GLK350, MKIV Supra Turbo, MKIII Supra Turbo
So, i recently bought a 2013 GL550 with 21k miles on it a few weeks ago. MB CPO vehicles come with an additional year of warranty on top of the existing. That would have put me with factory warranty until June of 2018. I ended up purchasing the maximum allowed OEM warranty 2 years, and it was about $4200.00. This gives me OEM warranty until June 2020. I honestly don't know if it's worth it, but its definitely a piece of mind if something goes wrong especially how costly repairs could be on the Benz's.
My wife's 2010 GLK (bought new) battery died last month, and my father had tried to jump the truck with a "jump box" and ended up frying the rear SAM, and the driver's side seat motor's. The repair took 3 days, and 1200.00 out of pocket.
My wife's 2010 GLK (bought new) battery died last month, and my father had tried to jump the truck with a "jump box" and ended up frying the rear SAM, and the driver's side seat motor's. The repair took 3 days, and 1200.00 out of pocket.
Thread Starter
Member
Joined: Apr 2007
Posts: 212
Likes: 13
From: North East
2004 E55 AMG 2014 GL63 AMG
I need to do something, having this car without a warranty is not a chance I'm willing to take. My questions are what's included and excluded? Are there different tiers of coverage? If I only knew before hand that you could purchase a factory extended limited warranty but it was never offered.
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Joined: Nov 2012
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A gaggle of MB's
If you bought "new" - then the Extended Limited Warranty extends that same "Mercedes New Car Warranty" - when you buy the extension nothing drops out of coverage, and nothing is added to the original "Mercedes New car Warranty" coverage.
ELW for new Mercedes Warranty has several different price Tiers - based on the Length/time of the extension you choose (total 5-6-7 yrs) based on original date of purchase - and what total mileage/mileage-cap you choose for that extension (like 75-100-125K).
You can "buy" ELW up to last mile - or last day of 4yrs - whichever comes 1st.
If you bought Certified Pre-Owned - extending that warranty does not have a mileage cap - but has a time/length "technically" based on original date-of-purchase OR from date your MB new car warranty expired at 50K miles.
Yes - you can choose to shop for best price - but unless the local dealer is quoting the MB warranty higher-than-MSRP for that warranty - 70-75% of the original MSRP on warranty really goes to MB.
Depending on how long/miles you plan to keep your AMG if out to 80K miles - you might save a bit with a 3-pack of service for 60-70-80 - but remember excess preapid service is not refundable.
It's a smart play for a stunning AMG likes yours -
ELW for new Mercedes Warranty has several different price Tiers - based on the Length/time of the extension you choose (total 5-6-7 yrs) based on original date of purchase - and what total mileage/mileage-cap you choose for that extension (like 75-100-125K).
You can "buy" ELW up to last mile - or last day of 4yrs - whichever comes 1st.
If you bought Certified Pre-Owned - extending that warranty does not have a mileage cap - but has a time/length "technically" based on original date-of-purchase OR from date your MB new car warranty expired at 50K miles.
Yes - you can choose to shop for best price - but unless the local dealer is quoting the MB warranty higher-than-MSRP for that warranty - 70-75% of the original MSRP on warranty really goes to MB.
Depending on how long/miles you plan to keep your AMG if out to 80K miles - you might save a bit with a 3-pack of service for 60-70-80 - but remember excess preapid service is not refundable.
It's a smart play for a stunning AMG likes yours -
Newbie
Joined: Jun 2016
Posts: 11
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From: San Ramon, CA
2023 EQE 350 SUV, 2020 Tesla M3, Had 2018 GLS 450, 2015 GL350, 2003 C320
We are currently leasing (3 years & 36K miles) my wife's GL350 and based on our experience with the car, we plan on purchasing it after the lease is up. From a timing perspective, when would I need to secure the ELW? Same question for pre-paid maintenance. Also, if anyone knows of a dealer providing the competitive rates for either, please let me know.
Thanks,
BK
Thanks,
BK
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Member
Joined: Sep 2009
Posts: 97
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18 Model X, 13 GL350, 13 Odyssey, 07 530i
7YR/100K $4050 was the lowest price I found for 2013 GL350. It seems a lot (and it's expensive) but diesel's are most costly. You can purchase ELW any time before 4year/50K expires.
If I remember right, 7YR/100K GL450 ELW is around $3600.
You can purchase ELW from any dealer in US.
7YR/100K ELW for GL350 BlueTec
$4050 Jeff Santos 262.821.5000 ext. 349 @ MB of Elmbrook(WINNER!)
$4131 Jeff Jackson @ Tafel Motors
$4542 Erin Mahre @ MB of Santa Rosa
$4300 Dan Boone @ MB of Austin
If I remember right, 7YR/100K GL450 ELW is around $3600.
You can purchase ELW from any dealer in US.
7YR/100K ELW for GL350 BlueTec
$4050 Jeff Santos 262.821.5000 ext. 349 @ MB of Elmbrook(WINNER!)
$4131 Jeff Jackson @ Tafel Motors
$4542 Erin Mahre @ MB of Santa Rosa
$4300 Dan Boone @ MB of Austin
Last edited by jacobsung; Jun 27, 2016 at 11:32 AM.
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Senior Member
Joined: Feb 2016
Posts: 298
Likes: 32
From: America's Mitten
on GLC300 #2, a 2022 CPO purchased b/c I really dislike the X254's UI (GL350 before those)
So, i recently bought a 2013 GL550 with 21k miles on it a few weeks ago. MB CPO vehicles come with an additional year of warranty on top of the existing. That would have put me with factory warranty until June of 2018. I ended up purchasing the maximum allowed OEM warranty 2 years, and it was about $4200.00. This gives me OEM warranty until June 2020. I honestly don't know if it's worth it, but its definitely a piece of mind if something goes wrong especially how costly repairs could be on the Benz's.
My wife's 2010 GLK (bought new) battery died last month, and my father had tried to jump the truck with a "jump box" and ended up frying the rear SAM, and the driver's side seat motor's. The repair took 3 days, and 1200.00 out of pocket.
My wife's 2010 GLK (bought new) battery died last month, and my father had tried to jump the truck with a "jump box" and ended up frying the rear SAM, and the driver's side seat motor's. The repair took 3 days, and 1200.00 out of pocket.
I agree with your reasoning, but not your method. Allow me to hijack this thread for future reference: anybody buying the two-year CPO extension needs to price shop. This gentleman purchased at very expensive pricing. If you call one of the dealer finance folks listed in this thread who sell at discounts, you can buy this same two year CPO unlimited mileage extension for significantly less money. This would be from a Mercedes dealer, I dealt with Jeff Jackson because he was the most responsive and gave me a very good quote. Again, the price to pay starts with a two not a four. (Funny, it has both digits but in reverse order!) Once you purchase, you can't undo and get the cheaper option. If you're on this forum, please do your research before you purchase these programs or buyer beware on pricing. Also, buy within 30 days of getting car to avoid premium up charge by MB.
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Joined: Nov 2012
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A gaggle of MB's
Let me clarify - after 30 days from purchase date - the dealer cost for the extended warranty goes up 5% - the Mercedes MSRP goes up a bit more like 10%-15%.
The major advantage of extended warranty purchase - at the same time you purchase your vehicle - is you can add warranty cost into the financed transaction - and if financed with MBFS a smart Finance Manager can layer in the Extended Warranty pro-rated without interest on the warranty portion.
The major advantage of extended warranty purchase - at the same time you purchase your vehicle - is you can add warranty cost into the financed transaction - and if financed with MBFS a smart Finance Manager can layer in the Extended Warranty pro-rated without interest on the warranty portion.
Junior Member
Joined: Jun 2016
Posts: 53
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13' GL550, 10' GLK350, MKIV Supra Turbo, MKIII Supra Turbo
Huh, i wasn't aware i was able to purchase the extended warranty from another dealer/source. So, there wasn't any pre purchase research conducted. I was in and out of the dealership with the truck keys in my hand in less than 3 hours. In my lifetime I've never purchased extended warranty for any vehicle except this one (after seeing the cost to repair my wife MB).
Jokes on me, if i paid in excess of 2k for the warranty, and, that's why i joined this forum. To read, learn.
However, if i remember correctly my extended warranty encompasses a few other items it was a package or something. Can't remember. Definitely will shop around next time!
So...if Jeff Santos a rep. for a MB dealer?
Jokes on me, if i paid in excess of 2k for the warranty, and, that's why i joined this forum. To read, learn.
However, if i remember correctly my extended warranty encompasses a few other items it was a package or something. Can't remember. Definitely will shop around next time!
So...if Jeff Santos a rep. for a MB dealer?
Thread Starter
Member
Joined: Apr 2007
Posts: 212
Likes: 13
From: North East
2004 E55 AMG 2014 GL63 AMG
Is there a list of items that are and aren't covered? Are there any deductibles needed when a claim is submitted? When does ELW kick in? Suppose I purchase a ELW for a 6 year 100,000 mile. Does my coverage start at the date of purchase?
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Joined: Sep 2009
Posts: 97
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18 Model X, 13 GL350, 13 Odyssey, 07 530i
ELW has zero deductible and all MB dealers can see your contract
ELW 6yr/100K count starts from your date of purchase, but the actual coverage starts after the original factory warranty expires at 4year/50K. I believe if you change your mind before 4yr/50K, you can get your money back.
ELW 6yr/100K count starts from your date of purchase, but the actual coverage starts after the original factory warranty expires at 4year/50K. I believe if you change your mind before 4yr/50K, you can get your money back.
Junior Member
Joined: Apr 2015
Posts: 62
Likes: 12
s550 e 320
cpo warranty high cost
Huh, i wasn't aware i was able to purchase the extended warranty from another dealer/source. So, there wasn't any pre purchase research conducted. I was in and out of the dealership with the truck keys in my hand in less than 3 hours. In my lifetime I've never purchased extended warranty for any vehicle except this one (after seeing the cost to repair my wife MB).
Jokes on me, if i paid in excess of 2k for the warranty, and, that's why i joined this forum. To read, learn.
However, if i remember correctly my extended warranty encompasses a few other items it was a package or something. Can't remember. Definitely will shop around next time!
So...if Jeff Santos a rep. for a MB dealer?
Jokes on me, if i paid in excess of 2k for the warranty, and, that's why i joined this forum. To read, learn.
However, if i remember correctly my extended warranty encompasses a few other items it was a package or something. Can't remember. Definitely will shop around next time!
So...if Jeff Santos a rep. for a MB dealer?
Senior Member
Joined: Feb 2016
Posts: 298
Likes: 32
From: America's Mitten
on GLC300 #2, a 2022 CPO purchased b/c I really dislike the X254's UI (GL350 before those)
Jeff Jackson at Tafel MB got my business because he calls back, otherwise I agree about the others, to address another post here.
MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
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A gaggle of MB's
For PracticalTwo - the best process at lease end is to work with your dealer to "ground" the MB (meaning lease end checkin) with the agreement you purchase it back from the dealer at a fixed price including CPO/service + with CPO warranty.
Overall - in "most" cases - the dealer can buy your rig from MBFS for less than lease-end residual - depending on the amount "less" - after adding back in CPO-service/CPO-warranty cost - often BOTH sides can be happy.
Overall - in "most" cases - the dealer can buy your rig from MBFS for less than lease-end residual - depending on the amount "less" - after adding back in CPO-service/CPO-warranty cost - often BOTH sides can be happy.
Junior Member
Joined: Mar 2016
Posts: 45
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MB C450 - June 2016
I picked up my C450 on Friday and purchased a 7 year/75K ELW today. I called every finance manager on the various threads discussing ELW and ended up getting a better deal through Eugene Matusov at MB of Marietta. The process was quick and easy and he said he would love to sell anyone on these boards an ELW. Try him at MatusovE@autonation.com or 678-932-5041.
Newbie
Joined: Jun 2016
Posts: 11
Likes: 2
From: San Ramon, CA
2023 EQE 350 SUV, 2020 Tesla M3, Had 2018 GLS 450, 2015 GL350, 2003 C320
For PracticalTwo - the best process at lease end is to work with your dealer to "ground" the MB (meaning lease end checkin) with the agreement you purchase it back from the dealer at a fixed price including CPO/service + with CPO warranty.
Overall - in "most" cases - the dealer can buy your rig from MBFS for less than lease-end residual - depending on the amount "less" - after adding back in CPO-service/CPO-warranty cost - often BOTH sides can be happy.
Overall - in "most" cases - the dealer can buy your rig from MBFS for less than lease-end residual - depending on the amount "less" - after adding back in CPO-service/CPO-warranty cost - often BOTH sides can be happy.
Member
Joined: Jun 2016
Posts: 140
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2008 Evo X GSR & 2014 GL550 & 2012 A6 3.0T
+1 for Jeff. I just got the 2 yr 100K ELW for a price so low, the Land Rover dealer who sold me my pre-owned GL550 saw his jaw drop to the floor. What is even more interesting is that Jeff mentioned the E-Class and the GL(S)-Class are on the same pricing schedule.
Senior Member
Joined: Feb 2013
Posts: 375
Likes: 18
From: Michigan
2014 GLK250BT, Polar White; 2016 GLE 300d, Polar White
You can "buy" ELW up to last mile - or last day of 4yrs - whichever comes 1st.
If you bought Certified Pre-Owned - extending that warranty does not have a mileage cap - but has a time/length "technically" based on original date-of-purchase OR from date your MB new car warranty expired at 50K miles.
When can I buy it (1 or 2 years extention)? At the moment ( or during first 30 days ) of purchase my CPO vehicle? Or up to the last day of original CPO warranty?
Senior Member
Joined: Feb 2016
Posts: 298
Likes: 32
From: America's Mitten
on GLC300 #2, a 2022 CPO purchased b/c I really dislike the X254's UI (GL350 before those)
Buy just after purchasing CPO car, price chart goes up another level more than 30 days after purchase per MB reported to be 15%. Discounts from sellers listed here still apply either way. Since it's refundable if not used, though, buy at full discount now and cancel later if you change mind.
Junior Member
Joined: Jun 2016
Posts: 53
Likes: 11
13' GL550, 10' GLK350, MKIV Supra Turbo, MKIII Supra Turbo
So, as an update to this thread. I was not able to cancel my CPO extended warranty (which i over paid) because it was rolled into the financing. I could probably argue my way through, but at this point i'm just gonna suck it up. Got a new born and to me my time is more productive helping my wife out with the baby than being on the phone for hours. Now i know better thanks to this forum.
Member
Joined: Jun 2016
Posts: 140
Likes: 12
2008 Evo X GSR & 2014 GL550 & 2012 A6 3.0T
Congratulations on the new born!
If that's the excuse they are giving you, they are trying to stall you. I have cancelled extended warranties TWICE after financing them as part of the car loan. If the time limit to cancel has not passed, they must honor the cancellation request. as a last resort, I advise you to check with Mercedes corporate customer service if this is true.
If that's the excuse they are giving you, they are trying to stall you. I have cancelled extended warranties TWICE after financing them as part of the car loan. If the time limit to cancel has not passed, they must honor the cancellation request. as a last resort, I advise you to check with Mercedes corporate customer service if this is true.
Junior Member
Joined: Jun 2016
Posts: 53
Likes: 11
13' GL550, 10' GLK350, MKIV Supra Turbo, MKIII Supra Turbo
Congratulations on the new born!
If that's the excuse they are giving you, they are trying to stall you. I have cancelled extended warranties TWICE after financing them as part of the car loan. If the time limit to cancel has not passed, they must honor the cancellation request. as a last resort, I advise you to check with Mercedes corporate customer service if this is true.
If that's the excuse they are giving you, they are trying to stall you. I have cancelled extended warranties TWICE after financing them as part of the car loan. If the time limit to cancel has not passed, they must honor the cancellation request. as a last resort, I advise you to check with Mercedes corporate customer service if this is true.
