Dealer service- over prices
Thread Starter
Junior Member
Joined: Feb 2013
Posts: 66
Likes: 0
BMW M5
Dealer service- over prices
I hate Mercedes Service.
I requested an oil change, engine air filter, cabin filter, diesel fuel filter. Nothing extra in writing.
Just got a text, $1,400 Bill. The dealer does not understand Nothing extra. I did not ask you to flush my brakes, top off my DEF, check my air pressures, check for leaks, check brake pads or rotate my tires. I've done all that my self. Ugh!!!!
Wholesale on all the parts is $388, retail is $513.
Picking up the truck at 3. Who do I complain to at the dealership. The price seem obnoxious.
I requested an oil change, engine air filter, cabin filter, diesel fuel filter. Nothing extra in writing.
Just got a text, $1,400 Bill. The dealer does not understand Nothing extra. I did not ask you to flush my brakes, top off my DEF, check my air pressures, check for leaks, check brake pads or rotate my tires. I've done all that my self. Ugh!!!!
Wholesale on all the parts is $388, retail is $513.
Picking up the truck at 3. Who do I complain to at the dealership. The price seem obnoxious.
Member
Joined: Jan 2014
Posts: 247
Likes: 17
From: Chicago, IL
2015 - GL 550
I hate Mercedes Service.
I requested an oil change, engine air filter, cabin filter, diesel fuel filter. Nothing extra in writing.
Just got a text, $1,400 Bill. The dealer does not understand Nothing extra. I did not ask you to flush my brakes, top off my DEF, check my air pressures, check for leaks, check brake pads or rotate my tires. I've done all that my self. Ugh!!!!
Wholesale on all the parts is $388, retail is $513.
Picking up the truck at 3. Who do I complain to at the dealership. The price seem obnoxious.
I requested an oil change, engine air filter, cabin filter, diesel fuel filter. Nothing extra in writing.
Just got a text, $1,400 Bill. The dealer does not understand Nothing extra. I did not ask you to flush my brakes, top off my DEF, check my air pressures, check for leaks, check brake pads or rotate my tires. I've done all that my self. Ugh!!!!
Wholesale on all the parts is $388, retail is $513.
Picking up the truck at 3. Who do I complain to at the dealership. The price seem obnoxious.
At this point you cant do much, surprsingly either of you\SA should have asked or communicated regarding the price...
Thanks
Member
Joined: Dec 2015
Posts: 101
Likes: 0
From: Colorado, USA
2016 GL450
'That'll be $2,000 dollars please.'
Wait....what? Had to wait as the service manager got the correct tire prices and he made a mistake in quoting us the price with the $150 off 4 tires promo. Total ended up around $1,500 and change, which was a lot closer to what we were expecting.
Don't be afraid to ask questions and push back.
Super Member
Joined: Apr 2016
Posts: 889
Likes: 148
From: Southern Illinois
, 2023 BMW X4, 1991 190E
You need to speak to the service manager and explain the situation. Mistakes do happen but if its their mistake you should not have to pay. Don't go in accusing them of trying to screw you just explain the situation and be prepared to tell them what you expect them to do to rectify the situation, plus as mentioned earlier you can mention to them you are unhappy and this will reflect in their rating. Good luck
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