mekantor

Hello,

Going on a trip tomorrow and trying to figure this out for the kiddos, and partly for me because I like to have things working.

I set COMAND to play DVDs from the changer, and set it to be the source for the rear entertainment system. The headrest screens are switched to COMAND and show the controls and playback time for the video, but instead of video its just black. Sound works in the wireless headphones. Has anyone come across this before?

I tried the DVD player in the center console but it might be too dusty or something, the screens just say "loading..."

Thanks!

kombifan

Something bigger going on more likely.

Have kids been stuffing things in the dvd slot? Water or the like?

Helped someone on here. Her kids put a lollipop stick in The dvd console. Shorted out the player and tv tuner (eu spec). Required replacement of both.

mekantor

No kids haven't messed with it. I saw that post. I'll clean or replace the rear drive at some point, and I can find it cheaper most likely.

What I'm more confused about is why it wouldn't show the video being played on the front COMAND screen. I know the moons have to align in terms of having all the menu items set correctly, but I thought I got it, and it shows the playback time just no video.

mekantor

I replaced the rear DVD drive with an identical one from a parted-out vehicle, everything works now

kombifan

Nice. Did you ever play detective and ask “who dunnit?”

mekantor

Previous owner or used car dealership did something that's for sure. Found some prophylactics and contraband in various places that don't get cleaned, such as under the battery.
Replacement DVD drive shipped to me with a free disc inside as well, Full House Season 1 Disc 1.

Tofe1979

hi
just wondering , is that solve the problem which you faced earlier about displaying the front Command Video on Rear screens ?
I have the same problem and recognize something strange , MY DVD eject is getting Orange light upon start the engine and switch off after a while and CD Stuck at Loading then shows no disk is available , also rear screen doesn't show the front Video played at command …only Dark screen.

does the New DVD required any programming or just replace it and it will work straight away , I have GL 500 , 2015 Model

mekantor

It solved the problem, and everything continues to work well. I didn't have to do any programming for that repair.

I sincerely wish it could play video from USB to make it all much simpler.

Tofe1979

Great to hear so, last question, is your DVD always has the Orange light around eject button upon starting the car or it switches off after a while as mine.

Just to know if mine is faulty or it is a Cabling issue

mekantor

I'll take a look at it later today. I'm usually at the front and the rear DVD drive is closed, so I never have a chance to see it.

Tofe1979

Just wanted to know if you have any chance to look at your DVD player?

mekantor

I did, it just had the normal ambient lights like all the buttons. One small rectangular light and the slot was lit up.

Tofe1979

Thanks, was this light up during the entire trip or light up for 4 to 5 minutes and switch off after so once the dc was running?

​​​​​​Sorry if I bothered you a lot as the Agent told me he can't refund the money if it turn its a cable issue as mine wasn't showing continuous light during the trip.

mekantor

No bother.

I didn't take a trip, just started up. Based on my experience, these lights would stay on as long as the car's light sensor detects that it is dark and enables all the interior ambient/button lights.

If you have a multimeter, you can remove the drive and check for 12V DC on the cable going to the unit. And of course before you dig into that, verify that the associated fuse is good.