Screeching Brakes on the GLC
Newbie
Joined: Oct 2017
Posts: 6
Likes: 1
GLC220D, E250 W212
2 years waiting for an update
Hi all
my 2016 GLC 220d has done 26k kms and had 10 changes of brake pads, rotors and paste but still have this issue. For me I can reproduce the issue by driving for 20kms in traffic , taking out on a highway drive and then trying to reverse. Thankfully I had taken the service package so did not have to pay anything. The dealers have been very helpful , provided loaner cars and brake pad changes.
Dealer is mentioning that they will fix it permanently before July 18, but seeing this thread not sure what newer updates they have.
my 2016 GLC 220d has done 26k kms and had 10 changes of brake pads, rotors and paste but still have this issue. For me I can reproduce the issue by driving for 20kms in traffic , taking out on a highway drive and then trying to reverse. Thankfully I had taken the service package so did not have to pay anything. The dealers have been very helpful , provided loaner cars and brake pad changes.
Dealer is mentioning that they will fix it permanently before July 18, but seeing this thread not sure what newer updates they have.
Junior Member
Joined: Feb 2017
Posts: 51
Likes: 11
2017 GLC 300
I'm not sure what else I can do. We should all go public about this. Unacceptable for a brand like Mercedes to have this problem.
Newbie
Joined: Oct 2017
Posts: 6
Likes: 1
GLC220D, E250 W212
I have replied to them as specified by my lawyer.
I am actually now in sindelfingen, germany where the main Mercedes Production is, Is there someone I can contact to vent out?
~m~
MBWorld Fanatic!
Joined: Mar 2016
Posts: 1,040
Likes: 161
From: Melbourne, Australia
2016 GLC 250d AMG pack, 2017 GLC Coupe 250d AMG pack , 2002 BMW 330Ci convertible, 2021 BMX X1 sD20i
Good luck with the new fix.
Please post details when know.
Luckily our cars are ok.
Brakes, pads and discs only lasted 42,000 km before changing.
So in 40,000km in time I am likely to have big $ costs with new set tyres and new brakes again !!!
Saw this article sone time ago re altern brake pads and disc, I wonder if they work on a Benz, ??
Comments re ceramic pads, etc ??
Thanks
Junior Member
Joined: Feb 2017
Posts: 51
Likes: 11
2017 GLC 300
The dealers have called to say that they have a "new" fix and will be providing tomorrow. That they will not give me a courtesy car and that they will need only 1 day of testing shows they are not serious about this change.
I have replied to them as specified by my lawyer.
I am actually now in sindelfingen, germany where the main Mercedes Production is, Is there someone I can contact to vent out?
~m~
I have replied to them as specified by my lawyer.
I am actually now in sindelfingen, germany where the main Mercedes Production is, Is there someone I can contact to vent out?
~m~
Newbie
Joined: Oct 2017
Posts: 6
Likes: 1
GLC220D, E250 W212
New brake pads with a modification
Hi All
Well I got a new set of pads and discs for the glc and they do feel different to use. I am testing the car for 2000km before I confirm its resolved. I will update the status.
19Aug 2018 nope it's not fixed
~m~
Well I got a new set of pads and discs for the glc and they do feel different to use. I am testing the car for 2000km before I confirm its resolved. I will update the status.
19Aug 2018 nope it's not fixed
~m~
Last edited by Vabgeo; Aug 19, 2018 at 02:19 PM. Reason: It's not fixed
Newbie
Joined: Oct 2017
Posts: 6
Likes: 1
GLC220D, E250 W212
19Aug2018 I have started to get the sound back , its 29,000 on the odo, now it's at a higher pitch! So much for their 'fix'
Last edited by Vabgeo; Aug 19, 2018 at 02:17 PM.
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Member
Joined: Aug 2009
Posts: 112
Likes: 15
GLC 63 S Coupe
I have followed this thread for a couple years to make sure they had a proper fix before I wasted my time at the service department. I took my GLC in and they replaced the front brakes only and the pad number is different from other ones posted so here is what they installed and so far no screech
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
Newbie
Joined: Jan 2017
Posts: 5
Likes: 1
VW Passat
I'm in the same boat and i can't get over the ignorance of Mercedes about this. Brake issue is a KNOWN problem not only on GLC, but on most Mercedes cars and also Mercedes AMG cars. They can't say they don't know about it, all you need is google it or check dealer mails that come back about the problem.
They also sell expensive cars were you expect things work. Or at least BASIC things work good. And i'm screeching around parking lots, home, red lights like i have a 20 year old car without maintenance...
I asked my dealer to solve this problem...they can't. They can replace brake discs and rotors AT MY COST but they don't guarantee screeching would stop. Of course they can't, because they know it won't stop like we see in many cases here. They know nothing about different brake pads either. I contacted Mercedes in Germany (main help line) about this. Guess what? They are not responsible for this and i should contact my local dealer. REALLY? Local dealer can't do anything as long Mercedes owns the problem, makes a fix and delivers it to the dealers! But no, why should they right? It's best to keep quiet, people will screech around and buy another MB in couple years. Well i won't, that's for sure. I really like my GLC, but i don't like the attitude of a premium brand even for the simple things...and i HATE it every time i arrive somewhere, everyone knows it because brakes love to sing it away.
They also sell expensive cars were you expect things work. Or at least BASIC things work good. And i'm screeching around parking lots, home, red lights like i have a 20 year old car without maintenance...
I asked my dealer to solve this problem...they can't. They can replace brake discs and rotors AT MY COST but they don't guarantee screeching would stop. Of course they can't, because they know it won't stop like we see in many cases here. They know nothing about different brake pads either. I contacted Mercedes in Germany (main help line) about this. Guess what? They are not responsible for this and i should contact my local dealer. REALLY? Local dealer can't do anything as long Mercedes owns the problem, makes a fix and delivers it to the dealers! But no, why should they right? It's best to keep quiet, people will screech around and buy another MB in couple years. Well i won't, that's for sure. I really like my GLC, but i don't like the attitude of a premium brand even for the simple things...and i HATE it every time i arrive somewhere, everyone knows it because brakes love to sing it away.
Member
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
I have followed this thread for a couple years to make sure they had a proper fix before I wasted my time at the service department. I took my GLC in and they replaced the front brakes only and the pad number is different from other ones posted so here is what they installed and so far no screech
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
After 2 1/2 years, it's still the only thing we really don't like about the car (we got rid of the extended mobility tires, so we resolved that issue).
Member
Joined: Jun 2016
Posts: 133
Likes: 42
2016 GLC300
Interesting, gfish. You posted the following parts:
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
And they redesigned the calipers? That would be something I would have expected about 2 years ago. Do you happen to have a part number for the caliper(s)?
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
And they redesigned the calipers? That would be something I would have expected about 2 years ago. Do you happen to have a part number for the caliper(s)?
Junior Member
Joined: May 2016
Posts: 30
Likes: 7
From: MN Twin Cities metro
2016 GLC300, 2007 Infiniti G35X
After a 2nd attempt at a fix for this issue earlier in 2018, screeching has returned.
Are any kind of aftermarket brake components an option? I don't see any discussion on this.
Are any kind of aftermarket brake components an option? I don't see any discussion on this.
Junior Member
Joined: May 2016
Posts: 30
Likes: 7
From: MN Twin Cities metro
2016 GLC300, 2007 Infiniti G35X
No idea, but I will check. I have a dealer appt. in a couple days and will ask about this. As an aside, I contacted the 2 dealers in my area & told their SAs about the recurrence of the screeching and asked if there is a permanent fix as of now. The one that I didn't get my GLC from flat out told me no, and they have replaced a lot of brakes. The other dealer, where I got my GLC from and where my upcoming service appt is at, told me for about 90% they aren't hearing about any further issues. So I don't know if the 2 dealers are doing something different, or I'm just being told something different.
MBWorld Fanatic!
Joined: Apr 2016
Posts: 1,131
Likes: 194
From: Ireland
GLC 300d 4matic
[QUOTE=JohnnyMN;7653804The other dealer, where I got my GLC from and where my upcoming service appt is at, told me for about 90% they aren't hearing about any further issue[/QUOTE]
Probably because 90% of people who have complained are learning to tolerate the noise and are fed up with listening to the dealer BS!
I do think it is a widespread issue and am noticing an increasing number of different brands having squeaky brakes.
I was coming out of Woodies hardware recently and noticed a man spraying WD40 onto the rear brakes of his new BMW 5 series. I stopped to talk to him and he said the noise was driving him mad.
I made sure that he wasn't driving behind me as we exited the car park! !!!
Probably because 90% of people who have complained are learning to tolerate the noise and are fed up with listening to the dealer BS!
I do think it is a widespread issue and am noticing an increasing number of different brands having squeaky brakes.
I was coming out of Woodies hardware recently and noticed a man spraying WD40 onto the rear brakes of his new BMW 5 series. I stopped to talk to him and he said the noise was driving him mad.
I made sure that he wasn't driving behind me as we exited the car park! !!!
Junior Member
Joined: May 2016
Posts: 30
Likes: 7
From: MN Twin Cities metro
2016 GLC300, 2007 Infiniti G35X
Just talked with a very well-respected local import repair shop about whether they are seeing similar issues & if any aftermarket solutions are working for them. He said he's seeing it more on Audi's himself (which I can attest to with my neighbor's A4) but not as many MBs, but they aren't that prevalent in my area so that's not a surprise. He said that to get rid of the issue the best bet is to replace both pads & rotors; all or nothing. He recommended Akebono pads (which I happen to have on my Infiniti) which are fantastic but they aren't seeing a lot of aftermarket stuff for rotors just yet. He's going to do some checking for good aftermarket alternative rotors to the MB which he said makes the job pretty spendy (~$950 per axel for pads & MB rotors).
Newbie
Joined: Jan 2019
Posts: 7
Likes: 0
2016 GLC 300
I have followed this thread for a couple years to make sure they had a proper fix before I wasted my time at the service department. I took my GLC in and they replaced the front brakes only and the pad number is different from other ones posted so here is what they installed and so far no screech
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
I will keep you posted on this fix
000 420 65 02 front pad set
001 989 94 51 09 Brake paste
169 540 16 17 Brake wear sensor
Newbie
Joined: Jan 2019
Posts: 7
Likes: 0
2016 GLC 300
