How to ask for compensation
#26
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#27
Member
That's why he's a salesperson and you're not! I'd still phone up or go in and speak to him face to face to tell him he's made a mistake and get him to refund the $100. He's tried to pull a fast one and he knows it. He's laughing at you tbh
#28
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2012 CLS63
^ I kind of agree......salesmen are NOT your friend......they don't like you .....or even give a rats ***///they are only there to GET whatever they can!
and I'm sure they crack jokes when we leave too........it's sad really..... Could you imagine trying to live life like that??? I couldn't
and I'm sure they crack jokes when we leave too........it's sad really..... Could you imagine trying to live life like that??? I couldn't
#30
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2015 C300, 2015 F-350 Platinum, 1969 Mach 1 428cj, 2007 Roadking
Nothing is set in stone until you drive off the lot. Don't even take the keys till things get remedied. You can still have the last laugh.
#31
Junior Member
Hey Jason,
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!
#32
Hey Jason,
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!
#33
Hey Jason,
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!
I'm from Ottawa too. Both the Ottawa Mercedes dealers are notorious for bad customer service. When I went in to Star Motors to test drive a GLA, superficially they seemed friendly. But by the end of the visit, I felt like they didn't take me seriously probably because I look like a teen. They simply would not budge AT ALL on the MRSP and I'm not paying MRSP; so I left and didn't contact them again.
I ended up custom ordering a GLC from a dealer outside of Ottawa last month. It was a good experience and they certainly made the offer very competitive as I was trying to decide between the GLC and the BMW X1 or X3 which both had a good discount from my professional association. Thank goodness I didn't end up dealing with Star Motors in Ottawa or I feel I'd be in your case. Ordering in December and not getting it by mid-April is ridiculous. What was the delivery date they told you when you ordered it in December?
And I absolutely detest people who turn around and laugh after a customer leaves or play accounting tricks on you. Where are you moving btw? Is there a mercedes dealer where your moving? Best of luck - keep us posted!