aaronpatrick01

The interesting thing is when you purchase the 3 Year prepaid plan, it expires in 4 years and 3 months or 45,000 miles. Within that timeframe you would have done 4 services. On my previous lease, I asked my service advisor why the prepaid maintenance expires in 4 years rather than the 3, and he said that I have 4 years to use 3 services. I never thought to ask this at that time but do you think if I paid for the first A Service, the dealer would cover the other 3 services?

Here's a screenshot of my mercedes me online account showing the expiration of my prepaid maintenance:

sportflyer10

If I buy the 3 year prepaid plan after I pay my own first service , will that 3 year plan cover service types in any order as required by the maintenance schedule? In this case it would be B, A, B ?

larrypmyers

Yes.

Mup

Thanks for the info on the extended warranty. I got my first Benz with all the bells and whistles and all that can break. I was able to save hundreds as the dealer instantly matched the numbers shown in this thread. He said it basically costs him $1600.

Patrick

edofloat

Got the 4yr 40k services for $765 for my GLC.

Fei Wu

that's really a great deal, can you share dealer info?

fabbrisd1

Please understand when you Lease - prepaid service becomes a capitalized cost - meaning you pay a portion/equal-to-depreciation - example if capitalized residual is 55% - you will pay 45% of the prepaid service retail cost..

edofloat

^^^ This. A benefit of a Benz lease, first time I have ever been able to residualize maintenance. But on my 15k lease, it works out to $765.

aorbeta

Just purchased a 17 GLC43 AMG and was quoted the following:

Extended warranty 7/75: $3,750

Prepaid 4/40: $1,475

Which from what I can tell is list price. Is anyone seeing lower pricing for GLC43s??

my-glc-43

Hi All,

This is my first post on mbworld regarding my first MB purchase which is the lovely GLC43. Very excited about that !

Are there mbworld members in GTA/Toronto whom were able to negotiate discounts on their Extended Warranty and/or Prepaid Maintenance and/or Tire and Rim Protection. My dealer is not really open to price negotiation on these items.

Love to hear from you all.

Cheers !

Dan Diego

Like others who've posted, I see the usual costs for the pre-paid maintenance packages: 2 yr/20k=$750, 3 yr/30k=$975, 4 yr/40k=$1275.

That being said, I'd be interested in hearing what owners actually paid for those services. I was told by a local dealer that the 1st service was $550 and the 2nd was over $800.

If I forego the PP maintenance package, what can I realistically expect to pay for the first through fourth year services?

saty

Cna you share the dealer information?

edofloat

Originally Posted by Fei Wu View Post
that's really a great deal, can you share dealer info?

Quote:
Originally Posted by fabbrisd1 View Post
Please understand when you Lease - prepaid service becomes a capitalized cost - meaning you pay a portion/equal-to-depreciation - example if capitalized residual is 55% - you will pay 45% of the prepaid service retail cost...

^^^ This. A benefit of a Benz lease, first time I have ever been able to residualize maintenance. But on my 15k lease, it works out to $765.

midesaka

My dealer quoted me $199 for Service A and $499 for Service B, on either my wife's E300 or my (upcoming) GLC300. For either, add $20 for tire rotation.

fabbrisd1

If planning to keep 40K+ miles - at dealer prices quoted above ... buy A service outright at 10K then buy 30K pack before 20K service.

Dan Diego

If it's possible to do what you mention, I will. But I understand that you must purchase the plan within one year.

Will ask tomorrow when I pick up my car.

pkattack

Thumbs up for Brett at MB Austin from me as well. I was given the same prices and the phone call took about 5-10 minutes. Much better prices than my dealership (>50% on the warranty).

cosmobenz

Can't say enough good things about Brett at MB of Austin! Extremely pleasant to deal with and saved considerable money. Local dealer absolutely would not budge off of their "list" prices, so I told 'em I'd shop around.

Lunar

We picked up the car a couple of weeks ago. I talked down the price of the prepaid maintenance and extended warranty to $3500 (2100 warranty and 1400 maintenance), which was higher than I wanted, but we went with it. We were told by the finance guy that if we purchased it after buying the car--even one day later--that MB automatically tacked on 15% and there was no way around it. I was skeptical but he swore it was true, and I didn't want to mess with it later since we weren't positive.
I now don't think this to be true and am wondering if it is possible to cancel it, and purchase it elsewhere. The warranty is supposed to be refundable if you do not use it, and of course we have not used it yet. Does anyone know whether this is true? Does anyone have experience with this?
This was fraudulent, and we would not have purchased it if he had not lied to us. Of course buyer beware, but outright untruth is wrong and I think actionable on our part. I'm interested in other's thoughts and experiences regarding this. Thanks.

Sigp232

I've read from long time members here is that you have 30 days to purchase extended warranty and maintenance after 30 days it goes up like 5 or 15 percent.
Basically they lied to you.

kkj75

Do you have an email address by chance? You can PM it as well, if you want. Thanks so much!!

pkattack

I actually don't have his email. When he emailed me the warranty it was sent directly from his scanner and not his email address. I'd just give him a call he called me back the same day I left a voice mail

DESAL

I for one will pass on prepaid and get fluid changes from local repair shops. There are a number of good ones in my area and the A/B are 1/2 the cost of the dealers.

I just ordered for lease a GLC300 RWD and will go on my own. Anything other than fluids that goes wrong should/will be covered under warranty. I just have to save the invoices that show the A/B was done and the lease is good at turn in time.

My 36mt 2014 E lease has had one door problem covered under warranty and I will only have had 2 fluid changes since the 3rd will not be due until after i turn the car in.

Lunar

Tradeoffs for sure in deciding for/against dealer vs. local repair shops.

Local repair shops: can be much less expensive

Dealers are higher-priced, but...

• do the local repair shops have the same software updates that are applied when taking the car to a dealer for regular service?
• dealer service automatically updates your file with MBUSA so warranty claims are not an issue (don't have to prove service was done)
• the cars are now so high-tech--do local repair shops have latest codes, and are they fully able to diagnose and fix issues with on-board computers and software?
• do the local repair shops have latest service bulletins/recall notices, etc. (for example, info about the brake squealing that is discussed here)?
• will always be using genuine MB parts

There is some peace of mind in going to the dealer, and we pay extra for that. It comes down to each individual's comfort level regarding those intangibles.

Lunar

Lied, or were wrongly informed? I like to give the benefit of the doubt, but I am am feeling that they did not tell the whole truth by not disclosing the 30 day part of it.

The above from Sigp232 is true. I canceled both and am lined up to purchase both at a savings of $600 over what I paid originally. To the dealership's credit, the cancellation was painless and was not contested (took five minutes). It will take ~6 weeks to get the refund, however.

Buying the new warranty and prepaid maintenance is easy over the phone. Prospective buyers can learn from my experience and know that one does indeed have 30 days to purchase before the 15% surcharge kicks in.

One other thing--the place I'm buying from said that if you purchase the A service first out of pocket, you will only be eligible to purchase the Star Premier PPM plan after that (same servicing as the Premier, or new car plan, but less attractive pricing). The "regular" Premier PPM is only available on cars that have not been serviced yet. This is different than what I have seen in other posts in this thread, and there appears to be confusion about it as different dealers are not relaying the same information.