Map/GPS updates
Member
Joined: Mar 2016
Posts: 182
Likes: 34
From: Peoria, AZ
2016 GLC 300
Took my GLC in today for the new brake pads and a map update. Verified with my dealer that I 'have' to request it to get it. I even bought the prepaid service plan and I still have to request it when I take it in. Next thing you know I'll have to request new oil not used.
Member
Joined: May 2012
Posts: 159
Likes: 11
From: B.C. Canada
SL500, GLC300
that is so dumb from a company like Mercedes-Benz, who really did used to go all out on their cars. another reason i firmly believe Mercedes of the pre-2000s is still gone and that the new MB relies heavily on their history which they don't honour anymore.
Member
Joined: Sep 2016
Posts: 140
Likes: 16
From: King George County, VA USA
2017 GLC 300 4matic, 2021 BMW R1200GS
Member
Joined: Mar 2016
Posts: 182
Likes: 34
From: Peoria, AZ
2016 GLC 300
I had Version 6.1 but I see other people on this site in the US with Version 10.
Seems Mercedes won't do anything more than they have to. The version they gave me is even dated 2016 vs others say 2017/2018.
Seems Mercedes won't do anything more than they have to. The version they gave me is even dated 2016 vs others say 2017/2018.
Newbie
Joined: Jun 2016
Posts: 11
Likes: 0
GLC 300
I have the 2016 .7 version Map
Newbie
Joined: Jun 2016
Posts: 11
Likes: 0
GLC 300
I just talked to MB customer service on the phone, according to them the version in your car had just some visual differences because it's a different year, but the core of the software it's the same.
Who knows.....
Who knows.....
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Member
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
I just took in my 2016 GLC. Purchased June/2016. Service tells me I have the most recent version (2016 V7.0) I mention that the loaner has a 17/18 V 10.0 and he says that is for a different GPS (it is in a C class car.) So no update for me.
Member
Joined: May 2012
Posts: 159
Likes: 11
From: B.C. Canada
SL500, GLC300
hmm, why would different cars have different versions? thats weird.
Junior Member
Joined: Jan 2017
Posts: 16
Likes: 4
From: SoCal
2017 GLC 300 RWD
I just picked up my 2017 GLC 300 and it has the V10 NA maps on it. I don't think the COMMAND version / model changed on the GLC between 2016 and 2017 did it?
Member
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
And I also don't buy that the C class sedans use different map software. I suspect it is possible, but pretty silly in light of trying to keep costs in line... the more "parts" sharing the better.
Member
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
I talked my dealer again. She says that MB updates the maps about every 18 months. Even though there are newer versions, she's figuring that the new updates just aren't available. I guess I buy that, but if there is a version on new models, how did they put that on the new models? It can't be that costly to make the new versions available to the dealers. Oh well, it's really not that big a deal for me, but it is a bit curious.
MBWorld Fanatic!
Joined: May 2008
Posts: 2,236
Likes: 162
From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
I talked my dealer again. She says that MB updates the maps about every 18 months. Even though there are newer versions, she's figuring that the new updates just aren't available. I guess I buy that, but if there is a version on new models, how did they put that on the new models? It can't be that costly to make the new versions available to the dealers. Oh well, it's really not that big a deal for me, but it is a bit curious.
Member
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Junior Member
Joined: Jan 2017
Posts: 16
Likes: 4
From: SoCal
2017 GLC 300 RWD
Member
Joined: Mar 2016
Posts: 182
Likes: 34
From: Peoria, AZ
2016 GLC 300
I just got off the phone with Mercedes USA. Version 10 should be at the Dealerships in a couple weeks. They send them to the parts dept. Mercedes said I am allowed 2 updates per year for the 3 years. That is encouraging.
Member
Joined: Mar 2006
Posts: 186
Likes: 9
Picked up the car and the map was not updated, it stated that I have the latest version 2016 V7.
The SA called the tech who reiterated that 2016 V7 is the latest.
My dealer is Rusnak in Arcadia, California.
Have you confirmed that V10 is now available for update?
My SA said MB usually releases the update once a year in November!
Mixed information all over the place.
Has anyone received an updat later than V7 in the US?
Junior Member
Joined: Aug 2013
Posts: 28
Likes: 4
From: Boca Raton, Fl /Niskayuna, NY
2017 GLC300, 2013 GLK 250 bluetec, 2020 Lexus ux250h fsport, 2016 Lexus is250 2010 Lexus is250 awd
On my glc 300 purchased in May, I just had my windows replaced with acoustic glass due to wind noise under warranty. It took 4 months to get the parts. While doing the doors I asked the dealer to update my nav map from version 9 to version 10.All completed to satisfaction.
Senior Member
Joined: Mar 2017
Posts: 417
Likes: 48
From: Virginia
'17 BMW X3, '18 GLC300 4Matic
On my glc 300 purchased in May, I just had my windows replaced with acoustic glass due to wind noise under warranty. It took 4 months to get the parts. While doing the doors I asked the dealer to update my nav map from version 9 to version 10.All completed to satisfaction.
I was going to PM you but I figured everyone would be interested in hearing how you got the coveted Acoustic Glass!
Junior Member
Joined: Jun 2017
Posts: 17
Likes: 2
GLC350e, SLK250
It is (unfortunately) not uncommon that the factory installs a newest version, while this same new version is not yet available at dealerships for updating older versions in previously delivered cars;
I experienced this myself in EU: in a forum is stated that new cars are delivered with a new COMAND version, which was not available to the dealership (yet) several weeks later.
Also, it is not uncommon that a certain version number is skipped; e.g. version 9.0 can be the first new version after 7.0.
I experienced this myself in EU: in a forum is stated that new cars are delivered with a new COMAND version, which was not available to the dealership (yet) several weeks later.
Also, it is not uncommon that a certain version number is skipped; e.g. version 9.0 can be the first new version after 7.0.
Junior Member
Joined: Aug 2013
Posts: 28
Likes: 4
From: Boca Raton, Fl /Niskayuna, NY
2017 GLC300, 2013 GLK 250 bluetec, 2020 Lexus ux250h fsport, 2016 Lexus is250 2010 Lexus is250 awd
I'm not trying to hijack this thread...I realize it's about map updates. But since you mentioned getting the Acoustic Glass under warranty (and I realize there are threads about this too), did the dealer say MB would replace the front door glass if it was just too noisy? Do you like it?
I was going to PM you but I figured everyone would be interested in hearing how you got the coveted Acoustic Glass!
I was going to PM you but I figured everyone would be interested in hearing how you got the coveted Acoustic Glass!
but in response to Vaboy's question I said the wind noise was extreme on both windows, quoted the Mercedes-Benz Service Bulletin # L172.10-P-062500 regarding wind noise and acoustic glass and they agreed without question under warranty. Haven't driven enough to know if it's improved the wind noise. I will follow up on that later.
Junior Member
Joined: Jan 2017
Posts: 16
Likes: 4
From: SoCal
2017 GLC 300 RWD
Sorry to reply off topic, but in response to Vaboy's question I said the wind noise was extreme on both windows, quoted the Mercedes-Benz Service Bulletin # L172.10-P-062500 regarding wind noise and acoustic glass and they agreed without question under warranty. Haven't driven enough to know if it's improved the wind noise. I will follow up on that later.
but in response to Vaboy's question I said the wind noise was extreme on both windows, quoted the Mercedes-Benz Service Bulletin # L172.10-P-062500 regarding wind noise and acoustic glass and they agreed without question under warranty. Haven't driven enough to know if it's improved the wind noise. I will follow up on that later.
Member
Joined: Mar 2006
Posts: 186
Likes: 9
On my glc 300 purchased in May, I just had my windows replaced with acoustic glass due to wind noise under warranty. It took 4 months to get the parts. While doing the doors I asked the dealer to update my nav map from version 9 to version 10.All completed to satisfaction.
Thx
Junior Member
Joined: Aug 2013
Posts: 28
Likes: 4
From: Boca Raton, Fl /Niskayuna, NY
2017 GLC300, 2013 GLK 250 bluetec, 2020 Lexus ux250h fsport, 2016 Lexus is250 2010 Lexus is250 awd
