2018 GLC43 delivery delay for modification
Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
Has anyone with a 9/30 release date heard from their dealer? I have not, called my dealer today - my SA was out and another told me last update was my car arrived at VPC on July 19th, gee thanks. Regardless that set off me calling MB customer service as well as emailing MB requesting a call back.
Newbie
Joined: Aug 2017
Posts: 4
Likes: 0
2018 GLC43 AMG
September 30th Release Date
I had a September 30th release date. I called my SA yesterday, 10/2, and he said the port told him to tell me to expect the vehicle by the end of next week. He also said that the port actually expected to deliver the vehicle by the end of this week. I will let you know if I hear more.
Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
I had a September 30th release date. I called my SA yesterday, 10/2, and he said the port told him to tell me to expect the vehicle by the end of next week. He also said that the port actually expected to deliver the vehicle by the end of this week. I will let you know if I hear more.
Member
Joined: May 2017
Posts: 185
Likes: 15
From: AZ
2018 GLC43 (On Order)
I'm hoping for the best for all of you still waiting. I must have just lucked out. My SA said they had several other AMG models delayed an additional month that also were priority 1's with end customers. Hopefully you get yours soon. Next will be scheduling an AZ meet haha.
Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
I had a September 30th release date. I called my SA yesterday, 10/2, and he said the port told him to tell me to expect the vehicle by the end of next week. He also said that the port actually expected to deliver the vehicle by the end of this week. I will let you know if I hear more.
Member
Joined: May 2017
Posts: 185
Likes: 15
From: AZ
2018 GLC43 (On Order)
Since my Oct 1 ready date has passed, I called MB and after 24 hours had a supervisor call me back with little knowledge. I also emailed MB, had a supervisor call me back with better updated information. He was able to now tell be that my new ready date is October 27th, disappointing, but not much I can do. For those of you with 2018's waiting it may be sooner in October. He was explaining to me that once the 2018's come in they are prioritized ahead of the 2017's.
Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
I know, it makes no sense. You would think they would want the 17's gone 1st from the VPC. I do know that me contacting MB corp, triggered them calling the GM of the dealership so let's hope things move quicker. Dealer nor supervisor gave me no clear reason.
Member
Joined: May 2017
Posts: 185
Likes: 15
From: AZ
2018 GLC43 (On Order)
I just realized my previous post was typo city. Anyways I don't think I would accept that answer. You've been waiting this long and the car has an end user... that's terrible customer service, and calling that is even a stretch at this point, if they won't prioritize a customer who has been waiting longer than anybody else. It's like if the Cars movie was real your Mercedes is all alone and crying as the newer ones come in and get adopted. It feels unwanted.
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Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
Tbro I appreciate your passion and concern but I am finding it impossible to get beyond a supervisor at MB corp. Dealer is of no help at this point. If you or anyone has an email or direct line to someone at MB corp and are willing to share or PM me, it's much appreciated. Even getting a supervisor takes a 24 hour wait.
Senior Member
Joined: Mar 2017
Posts: 417
Likes: 48
From: Virginia
'17 BMW X3, '18 GLC300 4Matic
I know you'll enjoy your new ride!
Junior Member
Joined: Feb 2017
Posts: 66
Likes: 7
From: Arizona
GLC43
Thanks Vaboy. Yep, been driving a loaner for about 2 1/2 months now. When the delay started increasing I asked if they would need it back and was told no way, not until my new car arrived.
Senior Member
Joined: Mar 2017
Posts: 417
Likes: 48
From: Virginia
'17 BMW X3, '18 GLC300 4Matic
