Problem with GLC hybrid system
Newbie
Joined: Dec 2020
Posts: 6
Likes: 2
GLC350e
The car was in the garage once more with AGAIN the AC that burned for a third time. I have a claim with the agency that helps the consumer as the vehicle spent 49 days in the garage and I had a loaner half the value of my hybrid. AZ MB DRIVER if you dont have anything to bring to the table in regards to ideas or information stick the comments were the sun does not shine and the same for DSHRPR. We are looking for people with some kind of intellect for solving problems not become smart buttholes to others in the Blog. I am glad you two dont have issues like this but maybe someday.... Anyway for the rest that want to learn about the GLC350e 2019, it is definite that the car starts to lose capacity of charge at least on the software that indicates the mileage for battery when the AC starts to fry. The dealer had to order parts that were not even made out of Germany and had to replace a special valve that is in the system for the AC. I received the car back and is now charging to 13 again. Usually to 12 but I was happy with todays 13. I took it for 100 mile drive and the charging software was a little finicky trying to charge while driving but it did charge to 11 while driving and then as I mentioned 13 at home overnight.
Newbie
Joined: Jun 2021
Posts: 4
Likes: 0
2019 GLC350e
The car was in the garage once more with AGAIN the AC that burned for a third time. I have a claim with the agency that helps the consumer as the vehicle spent 49 days in the garage and I had a loaner half the value of my hybrid. AZ MB DRIVER if you dont have anything to bring to the table in regards to ideas or information stick the comments were the sun does not shine and the same for DSHRPR. We are looking for people with some kind of intellect for solving problems not become smart buttholes to others in the Blog. I am glad you two dont have issues like this but maybe someday.... Anyway for the rest that want to learn about the GLC350e 2019, it is definite that the car starts to lose capacity of charge at least on the software that indicates the mileage for battery when the AC starts to fry. The dealer had to order parts that were not even made out of Germany and had to replace a special valve that is in the system for the AC. I received the car back and is now charging to 13 again. Usually to 12 but I was happy with todays 13. I took it for 100 mile drive and the charging software was a little finicky trying to charge while driving but it did charge to 11 while driving and then as I mentioned 13 at home overnight.
Newbie
Joined: Dec 2020
Posts: 6
Likes: 2
GLC350e
In my case it has to do with the AC unit. Somehow when the AC is damaged the battery display only charges to 9 miles. As they fixed the AC the battery went back to charge to 13. while driving it only charges to 11 but overnight it charges to 13 in a perfect night.... .
Newbie
Joined: Jun 2021
Posts: 4
Likes: 0
2019 GLC350e
In my case it has to do with the AC unit. Somehow when the AC is damaged the battery display only charges to 9 miles. As they fixed the AC the battery went back to charge to 13. while driving it only charges to 11 but overnight it charges to 13 in a perfect night.... .
Anyway... thanks to your comments on this post (all the way up until you called me a butthole for no reason at all), I now know that others are experiencing this, and that the A/C unit is somehow a factor. So at least I learned something. Thank you.
Newbie
Joined: Apr 2024
Posts: 6
Likes: 3
GLC350e
2019 GLC350e with 70k+ miles quit using e-mode. This would go on for a while, ICE only and charge stayed above 90%. Then all of the sudden it would work for a trip, then the next trip, back to ICE only. This is almost a 10 mpg difference between ICE & ICE+electric.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Junior Member
Joined: Jun 2020
Posts: 59
Likes: 4
2020 GLC 300 4 Matic
ICE Electric issue
2019 GLC350e with 70k+ miles quit using e-mode. This would go on for a while, ICE only and charge stayed above 90%. Then all of the sudden it would work for a trip, then the next trip, back to ICE only. This is almost a 10 mpg difference between ICE & ICE+electric.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Newbie
Joined: Oct 2024
Posts: 4
Likes: 0
2019 GLC350e with 70k+ miles quit using e-mode. This would go on for a while, ICE only and charge stayed above 90%. Then all of the sudden it would work for a trip, then the next trip, back to ICE only. This is almost a 10 mpg difference between ICE & ICE+electric.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
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MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,073
Likes: 2,221
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
2019 GLC350e with 70k+ miles quit using e-mode. This would go on for a while, ICE only and charge stayed above 90%. Then all of the sudden it would work for a trip, then the next trip, back to ICE only. This is almost a 10 mpg difference between ICE & ICE+electric.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Bought extended warranty. Dealer has yet to provide diagnosis, let alone a repaired vehicle after several months.
Newbie
Joined: Apr 2024
Posts: 6
Likes: 3
GLC350e
Short reply, it was finally fixed with no clear indication of the problem.
9 months later, one day after a Service A, the check engine light came on. Earliest service appointment was 4 weeks out.
They picked it up on the appointed day & it's been 3 weeks with no one available to look at it.
High voltage system is involved, but other than that we don't know anything.
We have learned we don't like the new ICE GLC300. Most disconcerting is taking your foot off the brake at a stop sign allows the car to roll back a couple of feet before the engine kicks in. This has been across a couple of model years and vehicles.
Basically, we love the car, but 7 months in service for a 6 year old car is a little much.
I'll update this thread when we get it back.
9 months later, one day after a Service A, the check engine light came on. Earliest service appointment was 4 weeks out.
They picked it up on the appointed day & it's been 3 weeks with no one available to look at it.
High voltage system is involved, but other than that we don't know anything.
We have learned we don't like the new ICE GLC300. Most disconcerting is taking your foot off the brake at a stop sign allows the car to roll back a couple of feet before the engine kicks in. This has been across a couple of model years and vehicles.
Basically, we love the car, but 7 months in service for a 6 year old car is a little much.
I'll update this thread when we get it back.
Newbie
Joined: Apr 2024
Posts: 6
Likes: 3
GLC350e
It gets serviced regularly, I would expect that to be checked (& me get charged for a new battery) if it was a problem.
I don't recall anything on the invoice about the 12v battery.
At the time, everything else in the car worked as expected.
I don't recall anything on the invoice about the 12v battery.
At the time, everything else in the car worked as expected.
