Sirius XM - Randomly removing channel presets?
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Junior Member
Joined: Aug 2018
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18 GLC 300 4M
Sirius XM - Randomly removing channel presets?
I've had this problem a few times now where it seems as if Sirius randomly deletes all our XM presets. It keeps the current one you're listening to and all the other FM channels on their respective presets, but all the Sirius channels are deleted. Any ideas?
This has happened once or twice before. The first time was when our trial ended, which makes sense. The second and most recent time, though, we've not let our subscription lapse and all channels work. Any ideas? This is on a '18 3004M w/ COMAND.
This has happened once or twice before. The first time was when our trial ended, which makes sense. The second and most recent time, though, we've not let our subscription lapse and all channels work. Any ideas? This is on a '18 3004M w/ COMAND.
Thread Starter
Junior Member
Joined: Aug 2018
Posts: 24
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18 GLC 300 4M
Hmm, that's good to know. Thanks for sharing. I do have a Service B coming up soon, I'll ask my local dealer if they know of anything. I'll be requesting the maps update, too, and maybe any other software updates that may be available.
Thread Starter
Junior Member
Joined: Aug 2018
Posts: 24
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18 GLC 300 4M
Ah okay, good to know a few more people have had the issue. Have you had any software updates when normal services have been done at the dealer?
Senior Member
Joined: Dec 2019
Posts: 274
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From: Seattle, WA
2020 AMG GLC 43
What model year is your car? Wondering if this is an issue on the 2020 MBUX platform as well, or just pre-20 COMAND cars.
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Thread Starter
Junior Member
Joined: Aug 2018
Posts: 24
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18 GLC 300 4M
That's extremely frustrating. I wonder if it's something with Sirius and the actual tuner in the cars, rather than an issue with the car or MB itself.
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Joined: Jul 2002
Posts: 80
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From: Cincinnati, Ohio
2024 GLE450e
Senior Member
Joined: Apr 2018
Posts: 254
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From: Out Towards Palm Springs
2019 GLC 350e
Now I have this too.
The was no issues with Sirius XM presets first 7 months owning the GLC.
now it’s happened 4 times in 3 weeks. I reset them and a few days later, only FM presets are left.
put me in the pile who have this issue.
Did anyone ever get this resolved?
now it’s happened 4 times in 3 weeks. I reset them and a few days later, only FM presets are left.
put me in the pile who have this issue.
Did anyone ever get this resolved?
