Mercedes Me
Thread Starter
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Mercedes Me
Anyone here have issues logging into Mercedes Me (2017-earlier version)
I was unable to get on for about a week then it worked for a few days and now its been at least a week that i can't login. Tried to call but was on hold for a long time finally gave up.
Keeps saying system error.when i try to launch the app
I was unable to get on for about a week then it worked for a few days and now its been at least a week that i can't login. Tried to call but was on hold for a long time finally gave up.
Keeps saying system error.when i try to launch the app
Senior Member
Joined: Oct 2018
Posts: 380
Likes: 100
From: Orlando, FL
2017 550SL - 2018 560S
Same for me. Mercedes Me stopped working for me on September 6th. We have 2 phones and Mercedes Me will now not work on either. I was able to speak to Mercedes Technical service on Sept 7th. They confirmed the app was down and they had received many complaints from others. They could not provide any information of when it will be fixed. I have uninstalled Mercedes Me from my phone multiple times with zero results when I reinstalled it.I use the app mostly for putting addresses into the car - MUCH easier than doing the same with the care controls. I also have occasion to use the tracking history when I leave my car for service overnight. When I call the service department they tell me they are working on the car but the tracking history shows the car was parked in their lot, in the same place, for multiple days and was never moved.
Thread Starter
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Same for me. Mercedes Me stopped working for me on September 6th. We have 2 phones and Mercedes Me will now not work on either. I was able to speak to Mercedes Technical service on Sept 7th. They confirmed the app was down and they had received many complaints from others. They could not provide any information of when it will be fixed. I have uninstalled Mercedes Me from my phone multiple times with zero results when I reinstalled it.I use the app mostly for putting addresses into the car - MUCH easier than doing the same with the care controls. I also have occasion to use the tracking history when I leave my car for service overnight. When I call the service department they tell me they are working on the car but the tracking history shows the car was parked in their lot, in the same place, for multiple days and was never moved.
Hopefully they get it straightened out soon
Thread Starter
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Same for me. Mercedes Me stopped working for me on September 6th. We have 2 phones and Mercedes Me will now not work on either. I was able to speak to Mercedes Technical service on Sept 7th. They confirmed the app was down and they had received many complaints from others. They could not provide any information of when it will be fixed. I have uninstalled Mercedes Me from my phone multiple times with zero results when I reinstalled it.I use the app mostly for putting addresses into the car - MUCH easier than doing the same with the care controls. I also have occasion to use the tracking history when I leave my car for service overnight. When I call the service department they tell me they are working on the car but the tracking history shows the car was parked in their lot, in the same place, for multiple days and was never moved.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Thanks so much for the feedback! You saved me a lot of time on the phone for sure. Like you, I also use the address entry a majority of the time, though with such a hot summer I definitely used the remote start more than usual the past couple of months.
Hopefully they get it straightened out soon
Hopefully they get it straightened out soon
And instead of using Google maps, you can just begin saying or typing a destination's name, like Bob's Restaurant, and it autocompletes until you've entered enough for your destination to be at the top of the list, then enter.
Thread Starter
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Address entry is one thing that seems to continually improve. I can enter destinations from my calendar, my address book, or Google maps, by using the share function.
And instead of using Google maps, you can just begin saying or typing a destination's name, like Bob's Restaurant, and it autocompletes until you've entered enough for your destination to be at the top of the list, then enter.
And instead of using Google maps, you can just begin saying or typing a destination's name, like Bob's Restaurant, and it autocompletes until you've entered enough for your destination to be at the top of the list, then enter.
Trending Topics
MBWorld Fanatic!
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Kind of like sitting in the drivers seat and saying "take me to..."
Also from the phone, you can go to contacts, maps, Tripadvisor - virtually any search that shows an address, then hit the "share" icon and your Mercedes Me app will show up - hit Enter and you have populated the M Me app destination, hit Send. That's on my Android.
Last edited by mikapen; Sep 15, 2022 at 12:46 PM.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Thread Starter
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Yes, I see what you mean now. Agreed, much better over time for sure. Early on I remember it barely found anything, and I regularly went to Google maps to find an address then to the app to enter it in.
