GLC Class (X253) Produced 2016-2022

GLC reverse camera not displaying

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Old Jan 21, 2025 | 10:17 AM
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GLC reverse camera not displaying

i picked up my 2024 glc 300 coupe yesterday, and when i left the dealer the reverse cameras and sensors were working fine, but then about an hour later when i drove elsewhere after stopping at home, the reverse cameras and sensors did not work at all and didnt even pop open, when put into reverse the cameras did not display either, the screen just stayed as it was. When I press the parking cameras nothing happens either, i turned the car on and off, and still no change. does anyone know what the issue may be? thank you :)
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Old Jan 21, 2025 | 10:26 AM
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Originally Posted by wagyurolls
i picked up my 2024 glc 300 coupe yesterday, and when i left the dealer the reverse cameras and sensors were working fine, but then about an hour later when i drove elsewhere after stopping at home, the reverse cameras and sensors did not work at all and didnt even pop open, when put into reverse the cameras did not display either, the screen just stayed as it was. When I press the parking cameras nothing happens either, i turned the car on and off, and still no change. does anyone know what the issue may be? thank you :)
Totally possible just a software glitch does letting the car sitting fixed it at all?
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Old Jan 21, 2025 | 10:33 AM
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Originally Posted by W205C43PFL
Totally possible just a software glitch does letting the car sitting fixed it at all?
i called my dealer and he told me to bring it in, the service workers told me multiple things:
1- i locked the mercedes me app (which shouldn't really cause a camera issue??)
2- it's a software issue that caused the sensors and cameras to not work
3- i need a camera replacement
since the car was only a few hours old after pickup, i was testing the parking camera button under the screen but nothing happened so did i cause this or is it only just a software issue? how long would it usually take to get this fixed? thank you

Last edited by wagyurolls; Jan 21, 2025 at 10:34 AM.
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Old Jan 21, 2025 | 10:35 AM
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Originally Posted by wagyurolls
i picked up my 2024 glc 300 coupe yesterday, and when i left the dealer the reverse cameras and sensors were working fine, but then about an hour later when i drove elsewhere after stopping at home, the reverse cameras and sensors did not work at all and didnt even pop open, when put into reverse the cameras did not display either, the screen just stayed as it was. When I press the parking cameras nothing happens either, i turned the car on and off, and still no change. does anyone know what the issue may be? thank you :)
Originally Posted by wagyurolls
i called my dealer and he told me to bring it in, the service workers told me multiple things:
1- i locked the app
2- it's a software issue that caused the sensors and cameras to not work
3- i need a camera replacement
since the car was only a few hours old after pickup, i was testing the parking camera button under the screen but nothing happened so did i cause this or is it only just a software issue? how long would it usually take to get this fixed? thank you
You're welcome : ) hopefully just software.
I don't see how you playing around with it under the screen should had broke, you are just performing normal functions, intended functions. I am still thinking more likely a bad software/software glitch than a defective camera.
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Old Jan 21, 2025 | 10:39 AM
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Originally Posted by W205C43PFL
You're welcome : ) hopefully just software.
I don't see how you playing around with it under the screen should had broke, you are just performing normal functions, intended functions. I am still thinking more likely a bad software/software glitch than a defective camera.
​​​​​​
okay thank you so much, hopefully it is just a software related issue since they're telling me they might have to change the camera which i think is abit weird considering the car is brand new, but i should get the car back tomorrow. thank you for your help!
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Old Jan 21, 2025 | 10:50 AM
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Originally Posted by wagyurolls
okay thank you so much, hopefully it is just a software related issue since they're telling me they might have to change the camera which i think is abit weird considering the car is brand new, but i should get the car back tomorrow. thank you for your help!
My pleasure to help : ) ya strange indeed hopefully it is a simple reset or fix : )
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Old Jan 22, 2025 | 09:46 PM
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bone stock E55 AMG
moved to X253 forum...
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Old Jan 23, 2025 | 11:16 AM
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Hopefully it is resolved now?
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