Steering Wheel Shudder over small bump at 50mph
Thread Starter
Member
Joined: Jun 2022
Posts: 224
Likes: 121
From: Southwest Florida
2019 S560 4MATIC Sedan
Steering Wheel Shudder over small bump at 50mph
I drove a new GLC as a loaner vehicle today. It had less than 1.5K miles on it. I was going straight on a smooth road when I ran over a very small irregularity in the road on the Right Hand side. Immediately the steering wheel started a very rapid series of small left right shudder sensations which seemed to emanate from the Right Hand side of the vehicle. This vehicle did not have Lane or Steering Control that I saw and the only prompt to the situation was the bump in the road. This was very concerning when it happened and I told the dealership when I returned the vehicle.
Senior Member
Joined: Nov 2007
Posts: 431
Likes: 64
From: Delray Beach, Fl
GLC SUV 350e4 Verde Silver Metallic
I drove a new GLC as a loaner vehicle today. It had less than 1.5K miles on it. I was going straight on a smooth road when I ran over a very small irregularity in the road on the Right Hand side. Immediately the steering wheel started a very rapid series of small left right shudder sensations which seemed to emanate from the Right Hand side of the vehicle. This vehicle did not have Lane or Steering Control that I saw and the only prompt to the situation was the bump in the road. This was very concerning when it happened and I told the dealership when I returned the vehicle.
as far as I know the 2023 GLC have not reached our shores. If you are talking about a 2022 think your on the wrong forum. You should post on the X253.
Last edited by DESAL; Aug 17, 2022 at 04:24 AM.
Junior Member
Joined: Jan 2023
Posts: 24
Likes: 4
GLC300 4MATIC
Yes I just purchased a 2022 GLC300 over the weekend and as I was driving it home I felt the same steering wheel shake when going over bumps in the road on the highway. I was completely shocked and my first MB buying experience was destroyed. I took the car into the service department and they are telling me they do not know how to fix it. I told them other people are having the same issues and it is a software update. They told me to go home and schedule another service next week. If anyone knows of the fix for this issue I would appreciate it.
Thank you for posting!
Thank you for posting!
Junior Member
Joined: Jan 2023
Posts: 24
Likes: 4
GLC300 4MATIC
Yeah but none of the service shops I have talked to know anything about a steering wheel shake and they are the ones who have to diagnose the problem. I set up an appointment, told the service department what the car was doing, then I told them the exact software update to fix the issue, then I took the mechanic for a drive to "re-create" the issue, and STILL they did not believe me that my update would solve the issue and they refused to do it.
Member
Joined: Oct 2022
Posts: 79
Likes: 27
2022 GLC 300 RWD
Yeah but none of the service shops I have talked to know anything about a steering wheel shake and they are the ones who have to diagnose the problem. I set up an appointment, told the service department what the car was doing, then I told them the exact software update to fix the issue, then I took the mechanic for a drive to "re-create" the issue, and STILL they did not believe me that my update would solve the issue and they refused to do it.
Junior Member
Joined: Jan 2023
Posts: 24
Likes: 4
GLC300 4MATIC
That is pretty inconvenient when the next Mercedes dealership is another 40 miles one way, I'll have to get a loaner car to make two trips, I'll also have to schedule it into my already busy workload, and no guarantee they will say or do anything different...this problem is ridiculous and the Mercedes (Naperville) dealer that sold the car to me knew of the issue.
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Newbie
Joined: Oct 2023
Posts: 2
Likes: 0
GLC 300
software upgrade AND **** off driver assist
I drove a new GLC as a loaner vehicle today. It had less than 1.5K miles on it. I was going straight on a smooth road when I ran over a very small irregularity in the road on the Right Hand side. Immediately the steering wheel started a very rapid series of small left right shudder sensations which seemed to emanate from the Right Hand side of the vehicle. This vehicle did not have Lane or Steering Control that I saw and the only prompt to the situation was the bump in the road. This was very concerning when it happened and I told the dealership when I returned the vehicle.
Newbie
Joined: Oct 2023
Posts: 2
Likes: 0
GLC 300
Yeah but none of the service shops I have talked to know anything about a steering wheel shake and they are the ones who have to diagnose the problem. I set up an appointment, told the service department what the car was doing, then I told them the exact software update to fix the issue, then I took the mechanic for a drive to "re-create" the issue, and STILL they did not believe me that my update would solve the issue and they refused to do it.
