2023 GLC will not start
Junior Member
Joined: Jul 2023
Posts: 21
Likes: 1
2023 GLC 300
hate to break it to you, but they have no idea how to fix this issue. It will come back. They have "fixed" mine 4 times now. Guess what? It is BACK at the dealership again. Been there a total of 8/10 months of ownership now. Get a lawyer--yesterday. And I say that because Mercedes is fighting me every step of the way. It has been 3 months now since my lawyer started on my case, and Mercedes takes as long as possible to even reply to this issue. Then they lowball you and make you wait, hoping you'll just say yes and go away.
I got an attorney 6 months ago and he just told me Mercedes responded. No buy back, no compensation. He said this is very typical of Mercedes. However, they were unaware the car had been back in the shop again. So, he was sending them the new information regarding the issues. As per usual with this GLC, it is back in the shop today with a cooling system malfunction. The fan wouldn’t turn off despite the car locked and turned off, and it’s very loud. The engine was also knocking really loud. Needless to say, I’m going to update the lawyer Monday, but I have zero trust in this vehicle. He’s confident he can get me out of the vehicle as of last week, but Mercedes is so slow to respond.
Member
Joined: May 2023
Posts: 93
Likes: 38
From: NV
'25 GLC 63, '23 GLS600, '24 z06, '25 Maverick, '24 Wrangler
I got an attorney 6 months ago and he just told me Mercedes responded. No buy back, no compensation. He said this is very typical of Mercedes. However, they were unaware the car had been back in the shop again. So, he was sending them the new information regarding the issues. As per usual with this GLC, it is back in the shop today with a cooling system malfunction. The fan wouldn’t turn off despite the car locked and turned off, and it’s very loud. The engine was also knocking really loud. Needless to say, I’m going to update the lawyer Monday, but I have zero trust in this vehicle. He’s confident he can get me out of the vehicle as of last week, but Mercedes is so slow to respond.
i dont want to give the specifics of my case right now because dealing with MB has been a complete nightmare, but after 5 months of back and forth (1 month without a lawyer which was just pointless) my lawyers finally got me a buyback. and it's a hell of a buyback ill give the specifics after I actually get the check, but I signed off on everything last week and am just waiting for the OK to drop it off at the dealership. Their first few offers were a joke, and we had to basically get all the way to court for them to finally cave. We didn't actually have to go to court (they know they would most likely lose), but got right up to the wire and the whole time they were giving us "last and final" offers that were an insult. Like didn't even cover the sales tax insult. The end result was better than I ever could have imagined though.
Keep fighting
Last edited by KrayzieVetteGLC; Feb 3, 2024 at 12:16 PM.
Junior Member
Joined: Jul 2023
Posts: 21
Likes: 1
2023 GLC 300
i dont want to give the specifics of my case right now because dealing with MB has been a complete nightmare, but after 5 months of back and forth (1 month without a lawyer which was just pointless) my lawyers finally got me a buyback. and it's a hell of a buyback ill give the specifics after I actually get the check, but I signed off on everything last week and am just waiting for the OK to drop it off at the dealership. Their first few offers were a joke, and we had to basically get all the way to court for them to finally cave. We didn't actually have to go to court (they know they would most likely lose), but got right up to the wire and the whole time they were giving us "last and final" offers that were an insult. Like didn't even cover the sales tax insult. The end result was better than I ever could have imagined though.
Keep fighting
Keep fighting
Junior Member
Joined: Nov 2021
Posts: 36
Likes: 18
21 c43
I got an attorney 6 months ago and he just told me Mercedes responded. No buy back, no compensation. He said this is very typical of Mercedes. However, they were unaware the car had been back in the shop again. So, he was sending them the new information regarding the issues. As per usual with this GLC, it is back in the shop today with a cooling system malfunction. The fan wouldn’t turn off despite the car locked and turned off, and it’s very loud. The engine was also knocking really loud. Needless to say, I’m going to update the lawyer Monday, but I have zero trust in this vehicle. He’s confident he can get me out of the vehicle as of last week, but Mercedes is so slow to respond.
Junior Member
Joined: Mar 2023
Posts: 63
Likes: 8
From: USA
2023 GLC
I’m similar to my fellow medic above. It’s been an absolute nightmare. Lane-keeping assist issues here. There are plenty of other issues but that one is the worst of them. Customer care and MBUSA have not been helpful at all. I’m not under a NDA at this time (likely why some here just aren’t posting) so I’ll post a summary when I have a chance. I’m pressing forward but one attorney said despite the lemon law paper signed at purchase, Mercedes does not put together a pre-litigation plan for my state, requiring years of litigation while the consumer keeps the vehicle. That attorney therefore, does not handle Mercedes litigation in my state. I’m now with the states attorney office. I’ll fight it to the end.
Junior Member
Joined: Jul 2023
Posts: 21
Likes: 1
2023 GLC 300
I’m similar to my fellow medic above. It’s been an absolute nightmare. Lane-keeping assist issues here. There are plenty of other issues but that one is the worst of them. Customer care and MBUSA have not been helpful at all. I’m not under a NDA at this time (likely why some here just aren’t posting) so I’ll post a summary when I have a chance. I’m pressing forward but one attorney said despite the lemon law paper signed at purchase, Mercedes does not put together a pre-litigation plan for my state, requiring years of litigation while the consumer keeps the vehicle. That attorney therefore, does not handle Mercedes litigation in my state. I’m now with the states attorney office. I’ll fight it to the end.
sorry to hear that! The list of issues just continues to grow. I did finally get the dealership to write in the service note about the automatic lane keep, blind spot, and cruise control systems that randomly fail - they put known issue without a known fix waiting on guidance from MB. Then the battery light started. I thought they had fixed that with finding a lose wire. That didn’t work. Now I have the cooling system issue. Other small things that scream poor design and testing: radio volume automatically decreases when slowing (can’t turn that off) but it does allow for you to hear the continuous in/out motion of the rear camera which is very annoying. I know it seems I’m nitpicking at this point but this is not the experience I’ve had owning a MB in 2010.
I will see what my attorney says Monday and if I’m not satisfied with his response, I’ll find another one. I’m curious if anyone has Recs for an attorney / seems like taking 6 months to get a response is a very long time. So, just making sure it’s MB and not my attorney.
Newbie
Joined: Feb 2024
Posts: 7
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Mercedes GLC 300 2023
“Mercedes Woes: Frustrated with Multiple Service Visits for New Car”
Post: Hey fellow Mercedes enthusiasts, I need to vent a bit. 🚗 I've had my new Mercedes since August, and it seems like I can't catch a break. I've already been to the dealer for service four times, and now I'm eagerly awaiting my fifth visit. Just picked up my car two days ago, and lo and behold, a new error pops up - "Check Left Low Beam," even though the light is seemingly fine. To add to the frustration, my 360 view cameras decided to take a break, giving me nothing but a black screen. 📷
I genuinely like my Mercedes, but this unexpected string of issues is testing my patience. Has anyone else experienced similar problems with their new cars? I didn't sign up for this much quality time at the service center when I bought my car. 🤔 When will it end? Any advice or shared experiences would be appreciated.
I have been struggling with Kia America for 3 months, with a transmission recall and differential replacement. I suffered for a long time, but it didn’t come to trial, although the lawyers were already at the ready. Then I decided to buy the most reliable car N2 on the market among all SUVs. In August I went to Mercedes and bought my GLC as the most reliable one. Now I understand that new adventures and a waste of time await me. Should I get a lawyer yet? Or wait until the car has more problems? I'm already tired of going to the dealer... especially since they are busy, it takes 2 weeks to wait for my appointment
Banned
Joined: Nov 2023
Posts: 63
Likes: 8
From: Southern
GLC
Post: Hey fellow Mercedes enthusiasts, I need to vent a bit. 🚗 I've had my new Mercedes since August, and it seems like I can't catch a break. I've already been to the dealer for service four times, and now I'm eagerly awaiting my fifth visit. Just picked up my car two days ago, and lo and behold, a new error pops up - "Check Left Low Beam," even though the light is seemingly fine. To add to the frustration, my 360 view cameras decided to take a break, giving me nothing but a black screen. 📷
I genuinely like my Mercedes, but this unexpected string of issues is testing my patience. Has anyone else experienced similar problems with their new cars? I didn't sign up for this much quality time at the service center when I bought my car. 🤔 When will it end? Any advice or shared experiences would be appreciated.
I have been struggling with Kia America for 3 months, with a transmission recall and differential replacement. I suffered for a long time, but it didn’t come to trial, although the lawyers were already at the ready. Then I decided to buy the most reliable car N2 on the market among all SUVs. In August I went to Mercedes and bought my GLC as the most reliable one. Now I understand that new adventures and a waste of time await me. Should I get a lawyer yet? Or wait until the car has more problems? I'm already tired of going to the dealer... especially since they are busy, it takes 2 weeks to wait for my appointment
I would just make sure that you are talking to MB currently and expressing your concern this being the family car, I would also refer that to your dealership and understand your lemon law rights in your particular state. The dealerships have to follow what the manufacturer recommends in the regards of service. In my case the second time they did a 16 module software update. It was fairly quick and they had the car for 2 and 1/2 days and returned it to me on December 29th. So far so good. So, I would take a breath and I understand that most of your problems are probably just software updates or a software refresh type of an issue... Hope this helps. Oh and if you are left stranded, the quick fix is to go into The trunk and take off the 12-volt negative terminal for a few minutes and put it back on. This will allow you to start the car. Never go under the engine hood and fiddle around with The 48 volt battery. That will fry you. Hope this helps.
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Newbie
Joined: Feb 2024
Posts: 7
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Mercedes GLC 300 2023
Hello, I completely understand and feel your pain of what you're going through. I received a similar experience with the 12 volt error message popping up with multiple error messages. This left me stranded twice. I did call Mercedes-Benz , we have a three strikes you're out lemon law for the same problem. I understand that these are game changing cars with unique software.
I would just make sure that you are talking to MB currently and expressing your concern this being the family car, I would also refer that to your dealership and understand your lemon law rights in your particular state. The dealerships have to follow what the manufacturer recommends in the regards of service. In my case the second time they did a 16 module software update. It was fairly quick and they had the car for 2 and 1/2 days and returned it to me on December 29th. So far so good. So, I would take a breath and I understand that most of your problems are probably just software updates or a software refresh type of an issue... Hope this helps. Oh and if you are left stranded, the quick fix is to go into The trunk and take off the 12-volt negative terminal for a few minutes and put it back on. This will allow you to start the car. Never go under the engine hood and fiddle around with The 48 volt battery. That will fry you. Hope this helps.
I would just make sure that you are talking to MB currently and expressing your concern this being the family car, I would also refer that to your dealership and understand your lemon law rights in your particular state. The dealerships have to follow what the manufacturer recommends in the regards of service. In my case the second time they did a 16 module software update. It was fairly quick and they had the car for 2 and 1/2 days and returned it to me on December 29th. So far so good. So, I would take a breath and I understand that most of your problems are probably just software updates or a software refresh type of an issue... Hope this helps. Oh and if you are left stranded, the quick fix is to go into The trunk and take off the 12-volt negative terminal for a few minutes and put it back on. This will allow you to start the car. Never go under the engine hood and fiddle around with The 48 volt battery. That will fry you. Hope this helps.
Banned
Joined: Nov 2023
Posts: 63
Likes: 8
From: Southern
GLC
I'm seriously thinking about applying for Limon, and in my state it is enough to visit the service 4 times on a new car, since the car on the secondary market will cost absolutely nothing. I drive a lot, I tried not to use my GLC a lot, but in half a year I already have 15,000 miles. I change cars every 2 years. Who needs such a car with no warranty, with a lot of problems?
Once a brand jacks me around like that I won't ever go back. so if Mercedes does this to me then that's it for them as well.
Here in California if you have three issues of the same type that have not been fixed and you are the original purchaser of a new car that constitutes a lemon law. We don't put any time limit on those three occurrences. Oh and it has to be within the manufacturer's warranty.
If you dig deep into BMW, Volvo and Lexus manufacturers that offer the mild hybrid system, they have had problems as well.
I'm guessing probably in the next couple of years all the large manufacturers will correct all of these software and parasitic battery draining.
One thing I do not need when I retire is a maintenance bill like that over my head, so these type of cars will be gone faster than a hot potato!
On a more humorous side that's probably why I see most seniors driving around Subarus in my area. Just an observation! Good luck and keep us posted on the results.
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Joined: Feb 2024
Posts: 7
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Mercedes GLC 300 2023
Yes that makes a lot of sense in your situation. I work from home, and hopefully we'll be retiring this year. Probably will be putting more miles on the car after retirement. But I totally see your point why have a car after warranty expires that's just going to drain your wallet. I had a BMW M5 that did just that, it was a lease buyback and I thought I was getting a good deal but as soon as The 90-day warranty was over I started getting error messages, each one cleaned my wallet for $300 to $400 and this was 20 years ago.
Once a brand jacks me around like that I won't ever go back. so if Mercedes does this to me then that's it for them as well.
Here in California if you have three issues of the same type that have not been fixed and you are the original purchaser of a new car that constitutes a lemon law. We don't put any time limit on those three occurrences. Oh and it has to be within the manufacturer's warranty.
If you dig deep into BMW, Volvo and Lexus manufacturers that offer the mild hybrid system, they have had problems as well.
I'm guessing probably in the next couple of years all the large manufacturers will correct all of these software and parasitic battery draining.
One thing I do not need when I retire is a maintenance bill like that over my head, so these type of cars will be gone faster than a hot potato!
On a more humorous side that's probably why I see most seniors driving around Subarus in my area. Just an observation! Good luck and keep us posted on the results.
Once a brand jacks me around like that I won't ever go back. so if Mercedes does this to me then that's it for them as well.
Here in California if you have three issues of the same type that have not been fixed and you are the original purchaser of a new car that constitutes a lemon law. We don't put any time limit on those three occurrences. Oh and it has to be within the manufacturer's warranty.
If you dig deep into BMW, Volvo and Lexus manufacturers that offer the mild hybrid system, they have had problems as well.
I'm guessing probably in the next couple of years all the large manufacturers will correct all of these software and parasitic battery draining.
One thing I do not need when I retire is a maintenance bill like that over my head, so these type of cars will be gone faster than a hot potato!
On a more humorous side that's probably why I see most seniors driving around Subarus in my area. Just an observation! Good luck and keep us posted on the results.
Today the car miraculously healed itself. All the mistakes are gone, all that remains is a powder keg that can explode at any moment. Reading other people's articles here makes my car even less problematic.
Last edited by PaletGo; Feb 7, 2024 at 12:19 AM.
Newbie
Joined: Feb 2024
Posts: 1
Likes: 0
GLC300 expected
Hello, I am considering buying a 2024 GLC 300 soon, and would like to understand if the issues posted on this thread still exist in the 2024 model.
Has anyone got the 2024 model throw some light on this ?
Also, it seems like MB had a service campaign bulletin https://www.startekinfo.com/service/...utside/227923/ available on this matter in June, 2023 itself. But why is everyone continuing to still see these issues? Does that mean the software update from the service bulletin does not help ?
Would really appreciate your thoughts, as I love the car with it's looks, drive and performance, but the issues and the experiences of the people on this thread are scary.
Has anyone got the 2024 model throw some light on this ?
Also, it seems like MB had a service campaign bulletin https://www.startekinfo.com/service/...utside/227923/ available on this matter in June, 2023 itself. But why is everyone continuing to still see these issues? Does that mean the software update from the service bulletin does not help ?
Would really appreciate your thoughts, as I love the car with it's looks, drive and performance, but the issues and the experiences of the people on this thread are scary.
Banned
Joined: Nov 2023
Posts: 63
Likes: 8
From: Southern
GLC
Hello, I am considering buying a 2024 GLC 300 soon, and would like to understand if the issues posted on this thread still exist in the 2024 model.
Has anyone got the 2024 model throw some light on this ?
Also, it seems like MB had a service campaign bulletin https://www.startekinfo.com/service/...utside/227923/ available on this matter in June, 2023 itself. But why is everyone continuing to still see these issues? Does that mean the software update from the service bulletin does not help ?
Would really appreciate your thoughts, as I love the car with it's looks, drive and performance, but the issues and the experiences of the people on this thread are scary.
Has anyone got the 2024 model throw some light on this ?
Also, it seems like MB had a service campaign bulletin https://www.startekinfo.com/service/...utside/227923/ available on this matter in June, 2023 itself. But why is everyone continuing to still see these issues? Does that mean the software update from the service bulletin does not help ?
Would really appreciate your thoughts, as I love the car with it's looks, drive and performance, but the issues and the experiences of the people on this thread are scary.
Newbie
Joined: Feb 2024
Posts: 7
Likes: 0
Mercedes GLC 300 2023
I purchased a 2023 GLC two weeks ago and twice it has not started. When I open the door, it starts beeping and flashing a screen saying the parking brake is not on. When I push the start button, the engine makes a noise like it is trying to turn over and the car scrolls through a series of messages regarding all the functions that are not working, says the 12v system has failed, the vehicle is inoperative and do not change the transmission. The car keeps beeping and flashing messages for several minutes and then shuts down. After a few minutes, it will start normally. Anyone else having this experience? Ideas?
Hi,
https://www.reddit.com/r/mercedes_benz/s/yTWsW1aMJP
Here you can see the owners of the GLC 300 2024. The problems are still the same. The software is still under development. The car is very nice, it brings me pleasure, with the exception of errors that sometimes appear, but all the errors that appeared for me disappeared and did not affect the performance of the car in any way. So far it looks like a bug. The only thing is that CarPlay is terrible, and when you pass any places with radio stations, it starts to glitch. As for purchasing, buy at your own risk. You may come across a car with minimal problems, or you may come across a car that will take your time and nerves because you will have to use the lemon law. But the car is very comfortable, especially when fully equipped
GLC 300 4 matic 2023 15k+ miles
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,204
Likes: 271
From: North CA
2021 E63S and 2025 GT63
Hi,
https://www.reddit.com/r/mercedes_benz/s/yTWsW1aMJP
Here you can see the owners of the GLC 300 2024. The problems are still the same…
GLC 300 4 matic 2023 15k+ miles
https://www.reddit.com/r/mercedes_benz/s/yTWsW1aMJP
Here you can see the owners of the GLC 300 2024. The problems are still the same…
GLC 300 4 matic 2023 15k+ miles
Mercedes GLC 300 Mild Hybrid 2023 , Check Engine Light for 7000 miles. FC code POA7F00
2024 owners are somewhere else?
Newbie
Joined: Feb 2024
Posts: 7
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Mercedes GLC 300 2023
I created this topic on Reddit. And owners of GLC 300 - GLC AMG 2024 wrote to me with a similar problem. You can find them in the comments below the post via the link on Reddit
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,204
Likes: 271
From: North CA
2021 E63S and 2025 GT63
Can you please point me to the owners of GLC 300 SUV 2024?
Thanks!
Newbie
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Posts: 7
Likes: 0
Mercedes GLC 300 2023
Member
Joined: May 2023
Posts: 93
Likes: 38
From: NV
'25 GLC 63, '23 GLS600, '24 z06, '25 Maverick, '24 Wrangler
Junior Member
Joined: May 2023
Posts: 27
Likes: 12
From: NE Ohio
2023 GLC
That's too bad. I signed my paperwork last week and waiting for OK to return to dealer.
I pick up my new BMW on Thursday, no place to store extra car. Oh well ,I'll figure something out.
I pick up my new BMW on Thursday, no place to store extra car. Oh well ,I'll figure something out.
Member
Joined: May 2023
Posts: 93
Likes: 38
From: NV
'25 GLC 63, '23 GLS600, '24 z06, '25 Maverick, '24 Wrangler
yea the way MB has been handling this, i fully expect to wait 89 days before turning it in
Junior Member
Joined: May 2023
Posts: 27
Likes: 12
From: NE Ohio
2023 GLC
Member
Joined: May 2023
Posts: 93
Likes: 38
From: NV
'25 GLC 63, '23 GLS600, '24 z06, '25 Maverick, '24 Wrangler
Junior Member
Joined: Jul 2023
Posts: 21
Likes: 1
2023 GLC 300
