2023 GLC will not start
#101
MBWorld Fanatic!
Join Date: May 2020
Location: Florida
Posts: 2,835
Received 1,584 Likes
on
981 Posts
Mercedes/Mazda/Genesis
Thanks DESAL. I tried the “hey Mercedes” and a number of keywords. She just explains what a trip computer is.
I did get the fingerprint reader to work. Following the on-screen instructions didn’t work for me. I just repeatedly touched my finger to it from slightly different finger positions until the fingerprint filled in with green.
One problem solved, one more found. The rear passenger fog light doesn’t work on the passenger side.
I did get the fingerprint reader to work. Following the on-screen instructions didn’t work for me. I just repeatedly touched my finger to it from slightly different finger positions until the fingerprint filled in with green.
One problem solved, one more found. The rear passenger fog light doesn’t work on the passenger side.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
#102
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
The following users liked this post:
EWL5 (10-15-2023)
#103
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
No US spec Mercedes has the passenger fog light working. Don’t ask me why. Probably some ancient US DOT law that prohibits the factory from enabling it. I believe EU spec ones have both illuminated. I was fixated on having the right side light up when I first got my c43, was looking into splicing wires to run power to it. It’s not worth it, the taillights look great on their own. Plus you’re technically only supposed to use them to help drivers behind you see you better in rain and fog
The following users liked this post:
eatmydust (07-20-2023)
#104
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
Yes, I think we’re beta testing the 2023. Mine finally came in, I picked it up Saturday evening. I have the Pinnacle but only have some ambient lighting working. From what I can tell, the advanced safety items only work while cruise control is on. The lane keeping, when active over 35MPH, will gladly let me drift across any lane without as much as a notification… unless cruise control is on. Similarly, the full digital light capability only works when lights are set to auto. I need to check the manual but if that’s the design, they’ve taken capability away from its’ potential. I also find the antenna weak, for SiriusXM at least. A longer test drive where I could have found all that and I probably would have passed.
Oh… and with cruise control set to 70, it’s twice now reset it to 35 and braked on me… on the interstate.
The battery fix was supposedly completed prior to pickup. No issues there.
I need to figure out how to find and reset the trip computer. I accidentally found it once but saw no way to reset it.
The fingerprint sensor hasn’t worked for me yet either.
Oh… and with cruise control set to 70, it’s twice now reset it to 35 and braked on me… on the interstate.
The battery fix was supposedly completed prior to pickup. No issues there.
I need to figure out how to find and reset the trip computer. I accidentally found it once but saw no way to reset it.
The fingerprint sensor hasn’t worked for me yet either.
#105
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
That is frustrating that they are not aware of such update, hopefully the update they apply will fix it once and for all.
#106
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
Actually even got the lawyer fee and interest paid back as well since I only was able to drive the car a few days. I think I ended up paying like $25 lol
Battery problems, daily carplay/connectivity problems, audio glitches, all noticeable within a few days of purchase, this car was not tested in the real-world before release. My guess is they were trying to get all these out to market to take advantage of BMW's lack of inventory. My local BMW dealership has like 5 new cars TOTAL for sale. Not sure if this is everywhere, but my local Mercedes dealership has 13 new GLCs alone currently, and probably about 100 cars total.
Battery problems, daily carplay/connectivity problems, audio glitches, all noticeable within a few days of purchase, this car was not tested in the real-world before release. My guess is they were trying to get all these out to market to take advantage of BMW's lack of inventory. My local BMW dealership has like 5 new cars TOTAL for sale. Not sure if this is everywhere, but my local Mercedes dealership has 13 new GLCs alone currently, and probably about 100 cars total.
#107
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
Guys, what I am not understanding at all is why is the all new GLC facing all these issues especially the car engine stalling and stuff. I mean I haven't heard of these same issues reported on a W206 other than some 48V issues but I mean unless I missed it but no one has problems with the car stalling.
I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.
If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.
What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.
If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.
What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
#108
Junior Member
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
The salesman did go over some things. He explained that he made sure all typical settings were set prior to delivery. I just didn’t think of looking for/asking about a trip computer at the time.
#109
Junior Member
#110
Junior Member
If it is just your car that experiencing those issues and that can be fixed by software, chances are the longer test drive might not change much if that car you test drove doesn't have these software issues, maybe other than SirusXM but do you think a software will improve it or you really think it is the antenna.
As for the lack of enhanced ambient lighting, I found a credit on the window sticker for it. The dealer didn’t say anything was omitted and the sticker was tucked away in the glove compartment. It’s a shame some general dealer allocations get the enhanced ambient lights while customer orders are left with incomplete packages.
#111
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
Thank you!!! I found no reference to it in the manual index. Exactly what I was looking for. You probably saved me hours of searching!
The salesman did go over some things. He explained that he made sure all typical settings were set prior to delivery. I just didn’t think of looking for/asking about a trip computer at the time.
The salesman did go over some things. He explained that he made sure all typical settings were set prior to delivery. I just didn’t think of looking for/asking about a trip computer at the time.
Ya fair enough, asking trip computer wouldn't be on my mind either at that time if I were you.
#112
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
I somewhat understand that logic but plenty of vehicles are on the road with a brake light out. Vehicles have both a right and left front fog light which doesn’t seem to confuse oncoming traffic. Granted, the rear fog light is very bright and shouldn’t be used in normal conditions whereas the US front fog lights tend to be useful in all conditions.
The following users liked this post:
PhotoJeff (06-28-2023)
#113
Senior Member
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
I learned that in hot Florida a slight slip of the finger and you wonder why it feels so uncomfortable. It turns out that the placement of the AC switch is right under the home symbol and you can turn off the AC very easily. Not the best placement!
#115
Update
I had the update done recently. I just got it back Monday. However, my glove department does not open. They have to order a part, so that means my 2023 GLC300 will have to go in the shop a third time. I have requested a buy back.
The following users liked this post:
Jbjennybee (06-30-2023)
#117
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
#118
nope, she was stuck at work. felt bad for her.
30 days in the shop or 4 incidents in a year and you can lemon the car, at least here in NV. I qualified for the 30 days. i wouldn't be surprised if a class action lawsuit is started.
30 days in the shop or 4 incidents in a year and you can lemon the car, at least here in NV. I qualified for the 30 days. i wouldn't be surprised if a class action lawsuit is started.
The following 2 users liked this post by KrayzieVetteGLC:
charice1 (07-16-2023),
Jbjennybee (06-30-2023)
#119
Also, I want to help people lemon this POS because i'm tired of these companies screwing people over
The following 3 users liked this post by KrayzieVetteGLC:
#120
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
What does the update actually do then?
#121
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
Guys, what I am not understanding at all is why is the all new GLC facing all these issues especially the car engine stalling and stuff. I mean I haven't heard of these same issues reported on a W206 other than some 48V issues but I mean unless I missed it but no one has problems with the car stalling.
I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.
If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.
What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.
If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.
What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
#122
2023 GLC 4 Matic lemon
I purchased a 2023 GLC two weeks ago and twice it has not started. When I open the door, it starts beeping and flashing a screen saying the parking brake is not on. When I push the start button, the engine makes a noise like it is trying to turn over and the car scrolls through a series of messages regarding all the functions that are not working, says the 12v system has failed, the vehicle is inoperative and do not change the transmission. The car keeps beeping and flashing messages for several minutes and then shuts down. After a few minutes, it will start normally. Anyone else having this experience? Ideas?
The following users liked this post:
charice1 (06-30-2023)
#123
Junior Member
So packing for the outer banks to leave today. Last night I get the following message:
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
#124
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
So packing for the outer banks to leave today. Last night I get the following message:
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
#125
Out Of Control!!
Join Date: Dec 2019
Location: Yours to Discover
Posts: 12,995
Received 2,415 Likes
on
2,058 Posts
PFL205.064 with M276.823
I have this same issue. Got uodate 2 days ago. Am flabbergasted that this issue was not caught pre delivery and consumer roll out. I was stranded 215 miles from home for 5 days. OOP a few grand on rentals, accommodations etc. Have contacted MB USA, no response. Have contacted local media consumer reports and am considering class action. This is ridiculous MB.