GLC Class (X254) Produced 2023+

2023 GLC will not start

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Old 06-27-2023, 10:03 PM
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Originally Posted by PhotoJeff
Thanks DESAL. I tried the “hey Mercedes” and a number of keywords. She just explains what a trip computer is.

I did get the fingerprint reader to work. Following the on-screen instructions didn’t work for me. I just repeatedly touched my finger to it from slightly different finger positions until the fingerprint filled in with green.

One problem solved, one more found. The rear passenger fog light doesn’t work on the passenger side.
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.

I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
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Old 06-28-2023, 01:09 PM
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Originally Posted by js_cls
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.

I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
That got me confused... I wonder if the delivery guy did their job and explained at all or the delivery person doesn't know the features of these cars as well? I guess I wouldn't be surprised because pretty much forum members knows more than those who are hired and trained on these cars.
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Old 06-28-2023, 01:21 PM
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Originally Posted by dcarfora77
No US spec Mercedes has the passenger fog light working. Don’t ask me why. Probably some ancient US DOT law that prohibits the factory from enabling it. I believe EU spec ones have both illuminated. I was fixated on having the right side light up when I first got my c43, was looking into splicing wires to run power to it. It’s not worth it, the taillights look great on their own. Plus you’re technically only supposed to use them to help drivers behind you see you better in rain and fog
I think audi has it on both (I mean I saw audis with them on both on the road), I thought MB always had only one fog light, their explanation was to not confuse rear drivers of it being a brake light. Does Europe have two fog lights?
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Old 06-28-2023, 01:25 PM
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Originally Posted by PhotoJeff
Yes, I think we’re beta testing the 2023. Mine finally came in, I picked it up Saturday evening. I have the Pinnacle but only have some ambient lighting working. From what I can tell, the advanced safety items only work while cruise control is on. The lane keeping, when active over 35MPH, will gladly let me drift across any lane without as much as a notification… unless cruise control is on. Similarly, the full digital light capability only works when lights are set to auto. I need to check the manual but if that’s the design, they’ve taken capability away from its’ potential. I also find the antenna weak, for SiriusXM at least. A longer test drive where I could have found all that and I probably would have passed.

Oh… and with cruise control set to 70, it’s twice now reset it to 35 and braked on me… on the interstate.

The battery fix was supposedly completed prior to pickup. No issues there.

I need to figure out how to find and reset the trip computer. I accidentally found it once but saw no way to reset it.

The fingerprint sensor hasn’t worked for me yet either.
If it is just your car that experiencing those issues and that can be fixed by software, chances are the longer test drive might not change much if that car you test drove doesn't have these software issues, maybe other than SirusXM but do you think a software will improve it or you really think it is the antenna.
Old 06-28-2023, 01:26 PM
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Originally Posted by mercedesmel
Any problems since the update? This has happened to me 5 times now and been in the shop 3, but they kept saying it was ground fault wires and this is first I am seeing about an update. Taking it back in tomorrow.
That is frustrating that they are not aware of such update, hopefully the update they apply will fix it once and for all.
Old 06-28-2023, 01:29 PM
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Originally Posted by KrayzieVetteGLC
Actually even got the lawyer fee and interest paid back as well since I only was able to drive the car a few days. I think I ended up paying like $25 lol

Battery problems, daily carplay/connectivity problems, audio glitches, all noticeable within a few days of purchase, this car was not tested in the real-world before release. My guess is they were trying to get all these out to market to take advantage of BMW's lack of inventory. My local BMW dealership has like 5 new cars TOTAL for sale. Not sure if this is everywhere, but my local Mercedes dealership has 13 new GLCs alone currently, and probably about 100 cars total.
That is a happy ending, glad to hear it worked out well.
Old 06-28-2023, 01:37 PM
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Guys, what I am not understanding at all is why is the all new GLC facing all these issues especially the car engine stalling and stuff. I mean I haven't heard of these same issues reported on a W206 other than some 48V issues but I mean unless I missed it but no one has problems with the car stalling.

I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.

If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.

What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
Old 06-28-2023, 01:46 PM
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2023 GLC
Originally Posted by js_cls
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.

I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
Thank you!!! I found no reference to it in the manual index. Exactly what I was looking for. You probably saved me hours of searching!

The salesman did go over some things. He explained that he made sure all typical settings were set prior to delivery. I just didn’t think of looking for/asking about a trip computer at the time.
Old 06-28-2023, 01:54 PM
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Originally Posted by W205C43PFL
I think audi has it on both (I mean I saw audis with them on both on the road), I thought MB always had only one fog light, their explanation was to not confuse rear drivers of it being a brake light. Does Europe have two fog lights?
I somewhat understand that logic but plenty of vehicles are on the road with a brake light out. Vehicles have both a right and left front fog light which doesn’t seem to confuse oncoming traffic. Granted, the rear fog light is very bright and shouldn’t be used in normal conditions whereas the US front fog lights tend to be useful in all conditions.
Old 06-28-2023, 02:01 PM
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Originally Posted by W205C43PFL
If it is just your car that experiencing those issues and that can be fixed by software, chances are the longer test drive might not change much if that car you test drove doesn't have these software issues, maybe other than SirusXM but do you think a software will improve it or you really think it is the antenna.
Right… I meant a longer test drive in the ordered/purchased vehicle. Sine it seems to work with cruise control on, it should be fixable via software. I’m still experimenting.

As for the lack of enhanced ambient lighting, I found a credit on the window sticker for it. The dealer didn’t say anything was omitted and the sticker was tucked away in the glove compartment. It’s a shame some general dealer allocations get the enhanced ambient lights while customer orders are left with incomplete packages.
Old 06-28-2023, 03:17 PM
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Originally Posted by PhotoJeff
Thank you!!! I found no reference to it in the manual index. Exactly what I was looking for. You probably saved me hours of searching!

The salesman did go over some things. He explained that he made sure all typical settings were set prior to delivery. I just didn’t think of looking for/asking about a trip computer at the time.
Good to hear the delivery person actually did its job that they are paid to do. That said, salesman? Don't your dealership have a dedicated delivery person/specialist. The same person that walks around the vehicle with you shows its features, sets common options like you mentioned up (not sure why it wasn't on by default by MB, conversation for another day), and also sets up Mercedes Me.

Ya fair enough, asking trip computer wouldn't be on my mind either at that time if I were you.
Old 06-28-2023, 03:18 PM
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Originally Posted by PhotoJeff
I somewhat understand that logic but plenty of vehicles are on the road with a brake light out. Vehicles have both a right and left front fog light which doesn’t seem to confuse oncoming traffic. Granted, the rear fog light is very bright and shouldn’t be used in normal conditions whereas the US front fog lights tend to be useful in all conditions.
Fair enough. That said, I do see audi drivers with them on all the time so it does get annoying since they are like you said super bright and having two in that case, maybe it wasn't that bad of a decision for MB to just have one light on other than people laughing at it thinking it is a malfunction.
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Old 06-28-2023, 09:11 PM
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Originally Posted by js_cls
To reset the trip computer use the left touchpad on the steering wheel. By swiping up and down, you can look at different displays, one will be a trip computer. From there, press on the touchpad (similar to a mouse click) and it will ask if you want to reset your trip, to which you can swipe on yes.

I highly recommend you have a dealer tech concierge go over the car with you, these are complex cars, and knowing how to work every little piece will make life easy.
I agree. Think about the software that runs the modern vehicles even a base model. You get a general overview from the dealership and learn the rest by experimenting and being engaged in this forum. The 300 SUV manual is now available on the MBUSA website. This makes it easy to search for answers to questions. The paper manual is a pain to use. I signed up for the beta Mercedes Me MBUX program just to see what it has to offer. No opinion yet. I see there are a number of posts for ChatGPT Beta. Have to see what is being said.

I learned that in hot Florida a slight slip of the finger and you wonder why it feels so uncomfortable. It turns out that the placement of the AC switch is right under the home symbol and you can turn off the AC very easily. Not the best placement!

Old 06-28-2023, 09:39 PM
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2023 GLC 300
Just a Heads my coworker had the update done last Monday today she was stranded at work again This Car has major major issues
Old 06-29-2023, 09:05 AM
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Update

Originally Posted by KrayzieVetteGLC
Just a Heads my coworker had the update done last Monday today she was stranded at work again This Car has major major issues

I had the update done recently. I just got it back Monday. However, my glove department does not open. They have to order a part, so that means my 2023 GLC300 will have to go in the shop a third time. I have requested a buy back.
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Old 06-29-2023, 10:05 AM
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Hey KrayzieVette, if you hate the 2023 GLC so much that you got rid of yours, why do you stay on this forum?
Old 06-29-2023, 10:09 AM
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Originally Posted by KrayzieVetteGLC
Just a Heads my coworker had the update done last Monday today she was stranded at work again This Car has major major issues
no way... so the update didn't fix it? UGH...
Old 06-29-2023, 10:11 AM
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Originally Posted by W205C43PFL
no way... so the update didn't fix it? UGH...
nope, she was stuck at work. felt bad for her.
30 days in the shop or 4 incidents in a year and you can lemon the car, at least here in NV. I qualified for the 30 days. i wouldn't be surprised if a class action lawsuit is started.
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Old 06-29-2023, 10:13 AM
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Originally Posted by Gitzer
Hey KrayzieVette, if you hate the 2023 GLC so much that you got rid of yours, why do you stay on this forum?
because im following this to see if mercedes ever gets their **** together. you're like the guys on reddit. yea car doesn't run, but it's so awesome. mercedes can do no wrong!!

Also, I want to help people lemon this POS because i'm tired of these companies screwing people over
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Old 06-29-2023, 10:14 AM
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What does the update actually do then?
Old 06-29-2023, 05:36 PM
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Originally Posted by W205C43PFL
Guys, what I am not understanding at all is why is the all new GLC facing all these issues especially the car engine stalling and stuff. I mean I haven't heard of these same issues reported on a W206 other than some 48V issues but I mean unless I missed it but no one has problems with the car stalling.

I understand a W206 C 300 is a W206 C 300 and a X254 GLC 300 is a X254 GLC 300, so technically different cars but the latter car is heavily based on the former car. We can argue the X254 GLC 300 have the transparent bonnet so more lines of code but the 48V mild-hybrid system and the engine, the rest of the drivetrain is shared with the W206 C 300.

If I remembered correctly, the X253 GLC 300 never had additional issues that the W205 C 300 didn't have when it first came out. Although I am aware GLC replaced GLK mid-way, so maybe that was why, the W205 had 2 years to fix things. While the X254 GLC have to deal with chip shortage, assembly line issues (if that is still a valid excuse) of which didn't exist back then.

What else (other than height, a truck vs a car, exterior design, wheel design etc. etc.) is different between the W206 C 300 (let's say model year 2022) and the X254 GLC 300 (let's say model year 2023) ?
Spoke too soon: https://mbworld.org/forums/c-class-w...ml#post8804205
Old 06-30-2023, 01:53 AM
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2023 GLC 4 Matic lemon

Originally Posted by Nevab
I purchased a 2023 GLC two weeks ago and twice it has not started. When I open the door, it starts beeping and flashing a screen saying the parking brake is not on. When I push the start button, the engine makes a noise like it is trying to turn over and the car scrolls through a series of messages regarding all the functions that are not working, says the 12v system has failed, the vehicle is inoperative and do not change the transmission. The car keeps beeping and flashing messages for several minutes and then shuts down. After a few minutes, it will start normally. Anyone else having this experience? Ideas?
I have this same issue. Got uodate 2 days ago. Am flabbergasted that this issue was not caught pre delivery and consumer roll out. I was stranded 215 miles from home for 5 days. OOP a few grand on rentals, accommodations etc. Have contacted MB USA, no response. Have contacted local media consumer reports and am considering class action. This is ridiculous MB.
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Old 06-30-2023, 07:27 AM
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So packing for the outer banks to leave today. Last night I get the following message:
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
Old 06-30-2023, 08:29 AM
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Originally Posted by Swalroth
So packing for the outer banks to leave today. Last night I get the following message:
“The starter battery charge status of the vehicle W1NKM4HB6PU019190 is critical. To ensure that the vehicle is able to start, please drive the vehicle for 30 to 60 minutes or connect a battery charger. When using the battery charger, please observe the notes in Owner's Manual in your vehicle.“
We just had the recall done last week, so it looks as if it didn’t solve the problem. Something is draining the battery while it’s sitting, anyone else experience this after the recall? What’s the fix?
The recall was just the software update to the High-voltage battery control module if I recalled correctly, as the the 12V battery that is currently in critical charge state, try to drive the vehicle more and for longer durations to charge it back up.
Old 06-30-2023, 08:32 AM
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Originally Posted by Jbjennybee
I have this same issue. Got uodate 2 days ago. Am flabbergasted that this issue was not caught pre delivery and consumer roll out. I was stranded 215 miles from home for 5 days. OOP a few grand on rentals, accommodations etc. Have contacted MB USA, no response. Have contacted local media consumer reports and am considering class action. This is ridiculous MB.
Sorry to hear this, definitely report to the NHTSA.


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