GLC63s, GLC63, GLC43 AMG SUV and Coupe (X253, C253) 2015 - Present

4matic Inoperative

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Old May 25, 2019 | 06:56 PM
  #1  
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4matic Inoperative

Good evening - I was driving on the highway and this message popped up on my dash "4matic Inoperative" Im assuming the 4 wheel drive isnt working properly, as i floor it from a red light and the rear tires are spinning. I reset the battery in the car hoping it would fix the issue but nothing.

I have 2k miles on the car. DME stage 2 tune and Downpipes.

I got the car Dyno'd today and did two runs. As i left the shop, the alert popped up. Went back and they have no clue whats going on. The only reason i got the truck is for AWD. Please, any help would be greatly appreciated.
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Old May 25, 2019 | 08:15 PM
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Bump, sorry dying for help here. Car doesn't drive right without 4matic.
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Old May 25, 2019 | 09:56 PM
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Originally Posted by Lmonus
Bump, sorry dying for help here. Car doesn't drive right without 4matic.
Check with the dyno shop they might have done something to disable the AWD function
so they could dyno your vehicle.
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Old May 26, 2019 | 11:15 AM
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They have no clue whats going on either.
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Old May 26, 2019 | 11:45 AM
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Originally Posted by Lmonus
They have no clue whats going on either.
You better hound them to find out what's going on, unless you have a cool dealer. Otherwise, you may run into warranty issues because of your mods. I agree with above that the tune may have caused an issue or "tripped" some stock parameter and disabled AWD. Are there any codes showing when scanning vehicle? Good luck.
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Old May 26, 2019 | 01:31 PM
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Originally Posted by Chrisk03
You better hound them to find out what's going on, unless you have a cool dealer. Otherwise, you may run into warranty issues because of your mods. I agree with above that the tune may have caused an issue or "tripped" some stock parameter and disabled AWD. Are there any codes showing when scanning vehicle? Good luck.
How did they dyno the car if they didnt disable the AWD ?
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Old May 26, 2019 | 01:46 PM
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Originally Posted by Joe biker
How did they dyno the car if they didnt disable the AWD ?
AWD dyno???...OP doesnt say exactly what process was done. If traditional dyno, then yeah, he/she needs to b all over that shop for help, IMHO.

Also, would think the error would produce a code that could help with diagnosis, just need to try and pull code. Best $100 or so I ever spent getting code reader, even if I cant always fix the issue.

Last edited by Chrisk03; May 26, 2019 at 01:51 PM.
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Old May 26, 2019 | 08:20 PM
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I was on a AWD Dynojet - im going to get a code reader tomorrow and see what it says. The car turns on and 4matic is on until i drive 20 feet, then it gets disabled and i can continue to drive if i chose to.
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Old May 27, 2019 | 10:45 AM
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Car worked fine.

Went to tuner and car doesn’t work fine.

Seems simple man. Get it returned to stock and get your money back. Blast the company who did this and ‘has no idea what’s wrong’. If they can’t troubleshoot their own products for the user they are ****.
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Old May 27, 2019 | 05:04 PM
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Originally Posted by BAMBAMODA
Car worked fine.

Went to tuner and car doesn’t work fine.

Seems simple man. Get it returned to stock and get your money back. Blast the company who did this and ‘has no idea what’s wrong’. If they can’t troubleshoot their own products for the user they are ****.
I think you are mistaken... The company that does the dyno is the one who disabled it.. DME is very trusted in my book with all my cars.
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Old May 27, 2019 | 05:14 PM
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Originally Posted by KingMonkeyJr
I think you are mistaken... The company that does the dyno is the one who disabled it.. DME is very trusted in my book with all my cars.
Gotcha. Thought it was the same place.
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Old May 28, 2019 | 01:52 PM
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These cars do have a DYNO Mode. Maybe it is turned on? I would take it right to the dealer since it is still under warranty.
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Old May 28, 2019 | 04:21 PM
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Just to Clarify - This is not a Tuning issue. DME is one of the most reputable Tuning shops for German cars.

I also just want to quickly update this thread on the "4matic Inoperative" warning.

I took the car to the dealer and they were just as surprised. I told them the car was tuned with exhaust work prior to me bringing it in and they were OK with it. They removed the warning and told me to test drive it around but the warning came back up as soon as i left the lot. When i brought it back, they decided to Re Calibrate my 4matic system and my clutch as well. The problem disappeared and i drove home with no issues what so ever. The tech came to the conclusion that the Front "Spinner" of the Dynojet wasn't spinning as fast as the rear which threw off the calibration of the car. They said if i have any other issues bring it back to them.

They didn't charge me for the diagnostic or the fix, but i was persistent on leaving them alittle something

Seems like everythings back to normal now.
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Old May 28, 2019 | 05:22 PM
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Originally Posted by Lmonus
Just to Clarify - This is not a Tuning issue. DME is one of the most reputable Tuning shops for German cars.

I also just want to quickly update this thread on the "4matic Inoperative" warning.

I took the car to the dealer and they were just as surprised. I told them the car was tuned with exhaust work prior to me bringing it in and they were OK with it. They removed the warning and told me to test drive it around but the warning came back up as soon as i left the lot. When i brought it back, they decided to Re Calibrate my 4matic system and my clutch as well. The problem disappeared and i drove home with no issues what so ever. The tech came to the conclusion that the Front "Spinner" of the Dynojet wasn't spinning as fast as the rear which threw off the calibration of the car. They said if i have any other issues bring it back to them.

They didn't charge me for the diagnostic or the fix, but i was persistent on leaving them alittle something

Seems like everythings back to normal now.
Thats awesome. Sucks it even happened. Odd that powering down fully didn’t clear it. But that’s how to do it on vehicles that are now over 10 years old.
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Old May 28, 2019 | 05:34 PM
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Originally Posted by BAMBAMODA
Thats awesome. Sucks it even happened. Odd that powering down fully didn’t clear it. But that’s how to do it on vehicles that are now over 10 years old.
I always give them a lil something a lil goes a long way .
Glad you got it fixed !!!!
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Old May 28, 2019 | 05:57 PM
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Hopefully this thread helps others in the future because i couldn't find ANYTHING regarding this message.
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Old May 28, 2019 | 10:38 PM
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Originally Posted by Lmonus
Hopefully this thread helps others in the future because i couldn't find ANYTHING regarding this message.
Glad you got it sorted? Guessing you have a 63 not a 43?
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Old May 29, 2019 | 01:09 PM
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Originally Posted by Lmonus
Good evening - I was driving on the highway and this message popped up on my dash "4matic Inoperative" Im assuming the 4 wheel drive isnt working properly, as i floor it from a red light and the rear tires are spinning. I reset the battery in the car hoping it would fix the issue but nothing.

I have 2k miles on the car. DME stage 2 tune and Downpipes.

I got the car Dyno'd today and did two runs. As i left the shop, the alert popped up. Went back and they have no clue whats going on. The only reason i got the truck is for AWD. Please, any help would be greatly appreciated.
I’m interested in hearing what the horsepower and torque numbers were on the dyno... if you’re willing to divulge.
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Old May 29, 2019 | 03:56 PM
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Originally Posted by scotchy
Glad you got it sorted? Guessing you have a 63 not a 43?
I am still wondering about this too. I went and got my 43 dynoed last year from a company new to MB and almost messed up my truck. This will be helpful to know if this happened to a 63 or 43?
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Old May 29, 2019 | 05:11 PM
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Originally Posted by Lmonus
Just to Clarify - This is not a Tuning issue. DME is one of the most reputable Tuning shops for German cars.

I also just want to quickly update this thread on the "4matic Inoperative" warning.

I took the car to the dealer and they were just as surprised. I told them the car was tuned with exhaust work prior to me bringing it in and they were OK with it. They removed the warning and told me to test drive it around but the warning came back up as soon as i left the lot. When i brought it back, they decided to Re Calibrate my 4matic system and my clutch as well. The problem disappeared and i drove home with no issues what so ever. The tech came to the conclusion that the Front "Spinner" of the Dynojet wasn't spinning as fast as the rear which threw off the calibration of the car. They said if i have any other issues bring it back to them.

They didn't charge me for the diagnostic or the fix, but i was persistent on leaving them alittle something

Seems like everythings back to normal now.
Glad to hear you have it sorted out.
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Old May 30, 2019 | 12:33 PM
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This is a GLC63 - everything is sorted out and the car runs awesome. 510whp, didnt pay attention to the torque honestly. Running DME Stage tune with Bullet Performance Catless Downpipes.
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Old Jun 10, 2019 | 09:33 AM
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Just wanted to update this thread - Put on about 1k miles since the problem first happened, and its back today. Taking it to service tomorrow to find out wtf is causing this. Will update the thread when i get an update.
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Old Jun 11, 2019 | 01:40 PM
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Took to service this morning but problem didnt appear today so they couldnt diagnose it. They told me to bring it back the moment the message appears on the dash.
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Old May 21, 2020 | 01:09 PM
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Hey man,
how did you solve the issue ?
i have the same warning popping on my dash
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Old Aug 13, 2022 | 08:48 PM
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I also get this message after a dyno run. No more operation of the front drive wheels and given the torque and power impossible to use it. Can you confirm that the awd 4matic+ module must be reset? does it not come back afterwards?
thanks
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