Touchpad select previous/ next track not working - GLC X253 2020
#1
Touchpad select previous/ next track not working - GLC X253 2020
Hi everyone,
new to the forum. I purchased a 2020 x253 GLC a couple of weeks ago and have one issue with the touchpad. The function „select previous/ next track“ is not working in my GLC by swiping over the button in the top middle (pos. 2 in the picture attached). I found a few instances online where people mentioned similar behavior in their GLCs. I was wondering if this is a general problem for the model or maybe mine is defective. I have an appointment with my dealership in a couple of weeks they said they can perform a software check, but if it’s a general GLC problem they probably won’t be able to do anything about it. I was wondering if someone here in the forum can confirm if this function is available in their GLC or if also doesn’t work for some? Thanks!
new to the forum. I purchased a 2020 x253 GLC a couple of weeks ago and have one issue with the touchpad. The function „select previous/ next track“ is not working in my GLC by swiping over the button in the top middle (pos. 2 in the picture attached). I found a few instances online where people mentioned similar behavior in their GLCs. I was wondering if this is a general problem for the model or maybe mine is defective. I have an appointment with my dealership in a couple of weeks they said they can perform a software check, but if it’s a general GLC problem they probably won’t be able to do anything about it. I was wondering if someone here in the forum can confirm if this function is available in their GLC or if also doesn’t work for some? Thanks!
#2
Super Member
Press down on the FF/RW button first, which brings up the popup menu on the bottom of the center screen. Then swipe left or right on the trackpad (or then press down on the trackpad, MBUX 1 and 2 changed the function, but you have to still press down on the FF/RW button first).
Last edited by taphil; 06-29-2024 at 05:43 PM.
#3
I am aware that I can press it and then swipe below, but I find this is too much work, if you are like me and you switch songs all the time. I want to be able to directly switch without multiple actions, just like it’s described in the user manual. According to the user manual there are two options - the one you describe, which brings the small overlay on the bottom by pressing the middle button, and the other option is to directly swipe on the top to switch songs (this would be my preferred method which unfortunately doesn’t work in my car, even though it should according to user manual). I’ve seen the function work as it should on other Mercedes models with MBUX. My question was if there‘s anyone out there, who’s GLC can skip tracks by just swiping over the top button.
#4
I am aware that I can press it and then swipe below, but I find this is too much work, if you are like me and you switch songs all the time. I want to be able to directly switch without multiple actions, just like it’s described in the user manual. According to the user manual there are two options - the one you describe, which brings the small overlay on the bottom by pressing the middle button, and the other option is to directly swipe on the top to switch songs (this would be my preferred method which unfortunately doesn’t work in my car, even though it should according to user manual). I’ve seen the function work as it should on other Mercedes models with MBUX. My question was if there‘s anyone out there, who’s GLC can skip tracks by just swiping over the top button.
The following users liked this post:
MBPerformance (07-18-2024)
The following users liked this post:
MBPerformance (07-18-2024)
The following users liked this post:
MBPerformance (07-18-2024)
#7
Please keep us posted! Seems like it’s a GLC related issue. And it‘s good to know that not just mine behaves this way.
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#8
Junior Member
I am aware that I can press it and then swipe below, but I find this is too much work, if you are like me and you switch songs all the time. I want to be able to directly switch without multiple actions, just like it’s described in the user manual. According to the user manual there are two options - the one you describe, which brings the small overlay on the bottom by pressing the middle button, and the other option is to directly swipe on the top to switch songs (this would be my preferred method which unfortunately doesn’t work in my car, even though it should according to user manual). I’ve seen the function work as it should on other Mercedes models with MBUX. My question was if there‘s anyone out there, who’s GLC can skip tracks by just swiping over the top button.
#9
#10
Member
Next track / Prev track was not very well thought out with MBUX UI Engineers. Perhaps Germans just sit there and suffer through a terrible song. Or perhaps their albums are so good that every track is a banger.
My workaround for this (pardon me because I already sold me car as I'm going by memory) is to set up the left panel on the gauge cluster for media. Now you can use the steering wheel's left touch pad for next track / prev track by swiping up and down.
My workaround for this (pardon me because I already sold me car as I'm going by memory) is to set up the left panel on the gauge cluster for media. Now you can use the steering wheel's left touch pad for next track / prev track by swiping up and down.