GLC63s, GLC63, GLC43 AMG SUV and Coupe (X253, C253) 2015 - Present

Traction control and active assist unavailable

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 24, 2025 | 09:59 PM
  #1  
Tech-Ed's Avatar
Thread Starter
Junior Member
Liked
Loved
Community Favorite
 
Joined: Nov 2024
Posts: 65
Likes: 8
Traction control and active assist unavailable

As you can see from my images below, two messages popped up on my 2018 AMG GLC43.
One shows that the traction control is unavailable
and the other says that active brake assist is unavailable.
All the discussions about this say to clean the radar behind the Mercedes emblem.
My car doesn't have the Distronic system so there is no radar behind the Mercedes emblem.
So...not sure what is going on. What lead to this message on the dash is a 30 minute drive and neighborhood driving speeds....with traffic all around me.
Got home. Parked in my driveway.
Came back out to swap cars in my driveway and that message came up.
Came back inside to look up what that meant and had other stuff to do.
About an hour later, needed to go do something and said, what the hell...started up the GLC43 and the message initially came back, but disappeared.
So, with no radar, how does the active brake assist work? How to I prevent this from coming back?


Reply
Old Sep 25, 2025 | 03:27 AM
  #2  
Mattml430's Avatar
Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2025
Posts: 159
Likes: 57
From: Australia
2014 ML63, 2018 GLC43, 1929 DB victory six sports roadster
Originally Posted by Tech-Ed
As you can see from my images below, two messages popped up on my 2018 AMG GLC43.
One shows that the traction control is unavailable
and the other says that active brake assist is unavailable.
All the discussions about this say to clean the radar behind the Mercedes emblem.
My car doesn't have the Distronic system so there is no radar behind the Mercedes emblem.
So...not sure what is going on. What lead to this message on the dash is a 30 minute drive and neighborhood driving speeds....with traffic all around me.
Got home. Parked in my driveway.
Came back out to swap cars in my driveway and that message came up.
Came back inside to look up what that meant and had other stuff to do.
About an hour later, needed to go do something and said, what the hell...started up the GLC43 and the message initially came back, but disappeared.
So, with no radar, how does the active brake assist work? How to I prevent this from coming back?

If you’re still on your original battery it could well be the problem. It will start the car with no hassles but won’t run the car and its systems. Check your voltage and if you can get a load test done on it.
with the car sitting overnight the battery should be around 12.8v. Maybe a touch lower but not much.
Reply
Old Sep 25, 2025 | 08:46 AM
  #3  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by Tech-Ed
As you can see from my images below, two messages popped up on my 2018 AMG GLC43.
One shows that the traction control is unavailable
and the other says that active brake assist is unavailable.
All the discussions about this say to clean the radar behind the Mercedes emblem.
My car doesn't have the Distronic system so there is no radar behind the Mercedes emblem.
So...not sure what is going on. What lead to this message on the dash is a 30 minute drive and neighborhood driving speeds....with traffic all around me.
Got home. Parked in my driveway.
Came back out to swap cars in my driveway and that message came up.
Came back inside to look up what that meant and had other stuff to do.
About an hour later, needed to go do something and said, what the hell...started up the GLC43 and the message initially came back, but disappeared.
So, with no radar, how does the active brake assist work? How to I prevent this from coming back?

Originally Posted by Mattml430
If you’re still on your original battery it could well be the problem. It will start the car with no hassles but won’t run the car and its systems. Check your voltage and if you can get a load test done on it.
with the car sitting overnight the battery should be around 12.8v. Maybe a touch lower but not much.
Agree. Sounds like a battery issue, check battery voltage and amperage with a meter and/or under workshop menu.
Reply
Old Sep 25, 2025 | 10:46 PM
  #4  
Tech-Ed's Avatar
Thread Starter
Junior Member
Liked
Loved
Community Favorite
 
Joined: Nov 2024
Posts: 65
Likes: 8
Are battery issues normal for this vehicle? The battery is quite new....replaced back in September of last year. I will say though, earlier this week, the car did need a jump. I have a jump pack (I have one in every car) and jumped the car and it started and had no further issues. This message came up about 3 to 4 days after that happened. I'll check the battery voltage tomorrow after it has been sitting a while and see what it says...
Reply
Old Sep 26, 2025 | 12:23 AM
  #5  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by Tech-Ed
Are battery issues normal for this vehicle? The battery is quite new....replaced back in September of last year. I will say though, earlier this week, the car did need a jump. I have a jump pack (I have one in every car) and jumped the car and it started and had no further issues. This message came up about 3 to 4 days after that happened. I'll check the battery voltage tomorrow after it has been sitting a while and see what it says...
Depends on usage pattern, do you drive for at least 60 minutes on the highway once a week at least? If constant start stops plus the start/stop system might shorten the lifespan of the battery. If you want to, you may buy a scanner and scan the vehicle.https://mbworld.org/forums/e-class-w...onal-more.html
Reply
Old Sep 26, 2025 | 12:24 AM
  #6  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by Tech-Ed
Are battery issues normal for this vehicle? The battery is quite new....replaced back in September of last year. I will say though, earlier this week, the car did need a jump. I have a jump pack (I have one in every car) and jumped the car and it started and had no further issues. This message came up about 3 to 4 days after that happened. I'll check the battery voltage tomorrow after it has been sitting a while and see what it says...
The battery might also be part of a bad batch, is it an oem battery?
Reply
Old Sep 26, 2025 | 12:25 AM
  #7  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Does the start/stop system work. The operation of that system is a good indication of a good versus bad battery.
Reply
Old Sep 26, 2025 | 12:31 AM
  #8  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Unless there is a parasitic drain?
Reply
Old Sep 26, 2025 | 03:02 AM
  #9  
Mattml430's Avatar
Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2025
Posts: 159
Likes: 57
From: Australia
2014 ML63, 2018 GLC43, 1929 DB victory six sports roadster
Give it a good trickle charge overnight, and if you’re not driving it much it might pay to put a small smart charger on it.
Reply
Old Sep 26, 2025 | 10:28 PM
  #10  
Tech-Ed's Avatar
Thread Starter
Junior Member
Liked
Loved
Community Favorite
 
Joined: Nov 2024
Posts: 65
Likes: 8
Well...I don't really drive with the start/stop system active...it's a good way to give your turbos an early death (a neighbor had to have his replaced at $12k...) So, I drive with the engine and transmission in sport mode always. But I'll give it a try and see if it still works.
Reply
Old Sep 26, 2025 | 10:29 PM
  #11  
Tech-Ed's Avatar
Thread Starter
Junior Member
Liked
Loved
Community Favorite
 
Joined: Nov 2024
Posts: 65
Likes: 8
That's a possibility....I'll have to monitor that.
Reply
Old Sep 26, 2025 | 11:40 PM
  #12  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Parasitic drain can come from a dashcam for example.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 11:00 PM.