Production delays/ timeline
#703
This has been an interesting discussion for someone exploring the possible purchase of a new vehicle. I am at the point in life where getting into and out of a low, 2 seater Porsche is no longer fun or practical no matter how awesome to drive. Plus, wanting to pare down to 2 vehicles from 3 currently has driven us to research a fun, somewhat sporty crossover SUV that would meet a wide range of wants/needs. Hence, the BMW X5, Audi Q8, Porsche Cayenne and M-B GLE 450 are all candidates of whose forums and reviews are being considered. As you can guess, many posts are from folks who have owned all of these brands at some point and who switched because of how awful the company was or the dealer or both. Customer service seems to be lacking at all of the luxury Germany autohaus. There’s absolutely no interest on my part for any American, Japanese or Korean offerings and sorry, but the British nee Indian or Swedish/Chinese alternatives are equally off putting. Just thought it was interesting that the forums for all 4 (3) German manufacturers were so similar in this regard.
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guitarplayer (07-19-2019)
#704
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2020 GLE 450; 2023 BMW M2 Coupe
Customer service
Customer service seems to be lacking at all of the luxury Germany autohaus. There’s absolutely no interest on my part for any American, Japanese or Korean offerings and sorry, but the British nee Indian or Swedish/Chinese alternatives are equally off putting. Just thought it was interesting that the forums for all 4 (3) German manufacturers were so similar in this regard.
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#705
Thank you. That is very good to know. We had that experience with our Porsche Audi dealership in PA but the jury is still out on all the dealers in the Hilton Head area.
#706
Sorry for the duplicate post. I figured out how to edit but not delete the duplicate! Newbies!
Last edited by BigBoy11; 07-18-2019 at 03:46 PM. Reason: Duplicate
#707
Junior Member
#708
This is typical corporate fluff and the wording is very close to what I see from my very large German employer.
#710
Definitely an unforgettable experience for me as well
![woowoo](https://mbworld.org/forums/images/smilies/woowoo.gif)
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bigpern23 (07-21-2019)
#711
This has been an interesting discussion for someone exploring the possible purchase of a new vehicle. I am at the point in life where getting into and out of a low, 2 seater Porsche is no longer fun or practical no matter how awesome to drive. Plus, wanting to pare down to 2 vehicles from 3 currently has driven us to research a fun, somewhat sporty crossover SUV that would meet a wide range of wants/needs. Hence, the BMW X5, Audi Q8, Porsche Cayenne and M-B GLE 450 are all candidates of whose forums and reviews are being considered. As you can guess, many posts are from folks who have owned all of these brands at some point and who switched because of how awful the company was or the dealer or both. Customer service seems to be lacking at all of the luxury Germany autohaus. There’s absolutely no interest on my part for any American, Japanese or Korean offerings and sorry, but the British nee Indian or Swedish/Chinese alternatives are equally off putting. Just thought it was interesting that the forums for all 4 (3) German manufacturers were so similar in this regard.
My only caution with the GLE is that some of the technology seems to be a work in progress. Meaning that it is still being rolled out as we drive the vehicles. You will find some things in the manual that are not there, but then show up a few weeks later. I have no idea how a customer who does not partake in MBWorld would even find out about some of those things. This board is a great help.
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BigBoy11 (07-19-2019)
#712
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2024 GMC Canyon Denali..... 2018 Audi SQ5
It was a big move for me to come over to this, my first Mercedes. I am hoping that the ownership experience will be a good one. I have had three Lexus RX Hybrids and I cannot say enough good things about the vehicle or the dealer. I traded my last Lexus (wife still has one) on a 2018 GMC Denali and got rid of it after just 13 months!!! It was a horrible ownership experience.
My only caution with the GLE is that some of the technology seems to be a work in progress. Meaning that it is still being rolled out as we drive the vehicles. You will find some things in the manual that are not there, but then show up a few weeks later. I have no idea how a customer who does not partake in MBWorld would even find out about some of those things. This board is a great help.
My only caution with the GLE is that some of the technology seems to be a work in progress. Meaning that it is still being rolled out as we drive the vehicles. You will find some things in the manual that are not there, but then show up a few weeks later. I have no idea how a customer who does not partake in MBWorld would even find out about some of those things. This board is a great help.
I haven’t had any issue that didn’t seem like a minor software glitch. The base GLE Vehicle is very good, IMO.
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BigBoy11 (07-19-2019)
#713
In that regard, is the Apple CarPlay wireless or wired?
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BigBoy11 (07-19-2019)
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#716
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2024 GMC Canyon Denali..... 2018 Audi SQ5
If my memory is correct with Car Play there is wired or wireless but not both. I’m not sure wireless charging would keep up with battery drain on a longer trip. I use Android Auto but MBUX is very good for basic Nav and has great maps so I only use AA for less common destinations that the Mercedes doesn’t recognize. Things like some Dr’s, small retailers, etc aren’t always found by the “Hey Mercedes” command but even that has improved in 3 months.
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BigBoy11 (07-19-2019)
#717
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2020 GLE 450 AMG exterior
I had previously figured/hoped my GLE would be ready before the end of the summer, however my dealer has now asked me to send them a new build for their September allocation, and they are actively seeking a similar build from other dealers, which leaves me little hope of the one I ordered in March being ready any time soon. Ugh. I appreciate the effort the salesperson is putting into this. It sucks that MBUSA won't even bother to give them an ETA on the one I have ordered.
#718
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2020 GLE 450; 2023 BMW M2 Coupe
Customer service
I had previously figured/hoped my GLE would be ready before the end of the summer, however my dealer has now asked me to send them a new build for their September allocation, and they are actively seeking a similar build from other dealers, which leaves me little hope of the one I ordered in March being ready any time soon. Ugh. I appreciate the effort the salesperson is putting into this. It sucks that MBUSA won't even bother to give them an ETA on the one I have ordered.
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bigpern23 (07-20-2019)
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GeNomeZ (07-20-2019)
#720
Member
I had previously figured/hoped my GLE would be ready before the end of the summer, however my dealer has now asked me to send them a new build for their September allocation, and they are actively seeking a similar build from other dealers, which leaves me little hope of the one I ordered in March being ready any time soon. Ugh. I appreciate the effort the salesperson is putting into this. It sucks that MBUSA won't even bother to give them an ETA on the one I have ordered.
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#722
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2020 GLE 450; 2023 BMW M2 Coupe
Class vs code
V-Class are vans, that is different than the internal production code that distinguishes different generations of a model. So we have GLE-Class that is a V167 production code for the current model of that class.
Last edited by GregW / Oregon; 07-20-2019 at 07:34 PM.
#723
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