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Old Nov 17, 2019 | 10:59 AM
  #51  
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I know they are relying on Here, which is co-owned with BMW and Audi, and they also they get traffic data via XM. COMMAND used TomTom from what I recall, not sure what is used today. Either way, not working well for me.
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Old Nov 17, 2019 | 11:35 AM
  #52  
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Originally Posted by Philamg
Ithought MB didn't use their own maps, I believe they use Tom Tom
Could be but there was an article I read over a year ago that listed the companies involved in MBUX development and I think there were 2 involved in Maps and another Artificial Intelligence that had some overlap with maps. The estimated costs were in the millions. No matter who they buy the map data from (Ongoing cost vs free vs quality) it still has to be integrated with the hardware and the operating system...traffic signs....Mercedes Assistant....Live Data....DAP, etc. There’s not only the cost of the Map Data but also the Cost of keeping it integrated as related Systems change. Some of that integration might apply to AA/CP but could be reduced or eliminated with design parameters including less integration until it works. I’m no expert but that’s the way it looks to me.
The July update to Android Auto has made the touchpads quit working and 4 months later no fix. My native Nav is also unreliable-maped routes tend to disappear on longer trips & occasional mishaps with directions like an exit to nowhere.
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Old Nov 17, 2019 | 11:56 AM
  #53  
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I have no issues with the installed sat nav, have no reason to use android auto.
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Old Nov 17, 2019 | 02:52 PM
  #54  
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Originally Posted by Philamg
I have no issues with the installed sat nav, have no reason to use android auto.
Same here. Mine has worked pretty flawlessly so far.
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Old Nov 17, 2019 | 05:30 PM
  #55  
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Originally Posted by bigpern23
Same here. Mine has worked pretty flawlessly so far.
Mine isn't MBUX, but it works pretty well too. I keep the maps current (I've done four manual updates of the entire set since January), and they seem to be fairly current. I do notice that the MBUX maps are divided differently and have different numbers. Mine is currently at version 350 and the post above shows the MBUX set is at 280. I don't know if that means they're coming from a different source, like Here (partially owned by Mercedes) versus Tomtom (the vendor for the last non-MBUX COMAND).
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Old Nov 17, 2019 | 08:20 PM
  #56  
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Ok so I was thinking, maybe it's me, let me use it to get guidance to a pizza place that takes about 6 mins to get to from where I was according to Google.
No, MBUX said, let's do it in 18 minutes instead. Maybe I have a defective unit?


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Old Nov 17, 2019 | 08:28 PM
  #57  
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Originally Posted by bad habit
Ok so I was thinking, maybe it's me, let me use it to get guidance to a pizza place that takes about 6 mins to get to from where I was according to Google.
No, MBUX said, let's do it in 18 minutes instead. Maybe I have a defective unit?


Never seen anything that screwy, but I have NTG 5.5, not MBUX. Do you have some routing options set that could be involved, like "always use highways"? Play around with the options and see if things change.
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Old Nov 17, 2019 | 08:45 PM
  #58  
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Originally Posted by whoover
Never seen anything that screwy, but I have NTG 5.5, not MBUX. Do you have some routing options set that could be involved, like "always use highways"? Play around with the options and see if things change.
I was going to suggest the same thing. The gear icon on the bottom right has maybe half a dozen settings like "avoid tolls", "avoid express lanes", etc. (going by memory, that's probably not right). Maybe you accidentally checked one of those?
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Old Nov 18, 2019 | 09:56 AM
  #59  
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Hi Everyone, I recently decided to upgrade my navigation system by using https://mbnavupdate.com/. The website promised a more affordable solution to update your navigation system. I went ahead and ordered the update online however the update did not successfully run and after about two weeks of seeking a refund, I was not refunded nor was I provided any the support needed.

I am really disappointed in the outcome and wanted to warn all the users of this forum about the website's poor customer service and illegitimate service. The website does not offer a feedback page so i decided to post it here.

Enjoy your Monday guys
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Old Nov 18, 2019 | 10:15 AM
  #60  
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Nav Routing Options

Originally Posted by maalox
I was going to suggest the same thing. The gear icon on the bottom right has maybe half a dozen settings like "avoid tolls", "avoid express lanes", etc. (going by memory, that's probably not right). Maybe you accidentally checked one of those?
That'd be my guess, as well. The main options are:
  • Fast
  • Short
  • Eco
  • Dynamic Route Guidance
  • Avoid Options
  • Suggest Alternative Route
  • Activate Commuter Route
The "Avoid" options are:
  • Highways
  • Ferries
  • Tunnels
  • Unpaved Roads
  • Toll Roads
  • Carpool Lanes
  • Avoid Areas
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Old Nov 18, 2019 | 05:18 PM
  #61  
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Yes, I've looked through the settings. It is set on "fast", Dynamic Route Guidance is set to "Automatic", nothing is checked under "Avoid Options", under Cash or Card Payment and Electronic Billing "Use" is selected, under Carpool Lanes "avoid" is selected, and there is nothing specified under "Avoid Areas".
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Old Nov 18, 2019 | 06:58 PM
  #62  
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Nav routing issues

Originally Posted by bad habit
Yes, I've looked through the settings. It is set on "fast", Dynamic Route Guidance is set to "Automatic", nothing is checked under "Avoid Options", under Cash or Card Payment and Electronic Billing "Use" is selected, under Carpool Lanes "avoid" is selected, and there is nothing specified under "Avoid Areas".
If it comes up with a route you know is nonsense, you can use the voice control, "Show (or search for) alternative routes."
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Old Nov 18, 2019 | 07:30 PM
  #63  
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Originally Posted by bad habit
Yes, I've looked through the settings. It is set on "fast", Dynamic Route Guidance is set to "Automatic", nothing is checked under "Avoid Options", under Cash or Card Payment and Electronic Billing "Use" is selected, under Carpool Lanes "avoid" is selected, and there is nothing specified under "Avoid Areas".
Try not avoiding carpool lanes. A COMAND I had years ago took that to mean avoid roads that have HOV lanes. That bug might have returned. Unless you have HOV-only highways in your area, that option is pretty useless.
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Old Nov 18, 2019 | 10:54 PM
  #64  
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Originally Posted by GregW / Oregon
If it comes up with a route you know is nonsense, you can use the voice control, "Show (or search for) alternative routes."
The voice commands are so good throughout the system, but they really shine in the navigation.
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Old Nov 19, 2019 | 06:20 AM
  #65  
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Originally Posted by GregW / Oregon
If it comes up with a route you know is nonsense, you can use the voice control, "Show (or search for) alternative routes."
Originally Posted by whoover
Try not avoiding carpool lanes. A COMAND I had years ago took that to mean avoid roads that have HOV lanes. That bug might have returned. Unless you have HOV-only highways in your area, that option is pretty useless.
I can try those suggestions, the problem with what Greg is suggesting is that I may not always know if the routing is nonsense so I would always be double-checking with Google Maps
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Old Nov 19, 2019 | 10:23 AM
  #66  
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Nav routing issues

Originally Posted by bad habit
Ok so I was thinking, maybe it's me, let me use it to get guidance to a pizza place that takes about 6 mins to get to from where I was according to Google.
No, MBUX said, let's do it in 18 minutes instead. Maybe I have a defective unit?
There has only been one time I got a route that was kind of screwy, but it actually ended up taking me on a very good twisty, scenic driving road. Not so fun when it's in an urban area, though.
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Old Nov 19, 2019 | 02:30 PM
  #67  
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The MBUX nav does not update road closures in real time. Not even in slow time. I'll be honest, it doesn't update at all other than traffic. It can't even get a new bridge that was opened in June on its map, even though I use it a few times per week. It's funny and sad too that I see my car swimming across the river on the map.

In my area, for the past 6 years, there have been and will continue to be a lot of major infrastructure changes following decades of neglect (elevated highways/interchanges brought back down to ground level, new bridge built, decommissioning the old bridge, utilities like sewers, gas, electricity, and telecom revamped, etc.). These cause major disruptions in the commute, or even night time and weekend travels.

The only Nav able to keep up is WAZE. Google Maps is a close second, followed by Apple Maps. Sorry MBUX, I had high hopes for you.
The other advantage Waze has is that I get notified ahead of time where cops are hiding. Radar detectors are illegal in QC, so you can understand how useful that bit of info can be on a NAV.
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Old Nov 19, 2019 | 04:02 PM
  #68  
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Originally Posted by tiri
The MBUX nav does not update road closures in real time. Not even in slow time. I'll be honest, it doesn't update at all other than traffic. It can't even get a new bridge that was opened in June on its map, even though I use it a few times per week. It's funny and sad too that I see my car swimming across the river on the map.

In my area, for the past 6 years, there have been and will continue to be a lot of major infrastructure changes following decades of neglect (elevated highways/interchanges brought back down to ground level, new bridge built, decommissioning the old bridge, utilities like sewers, gas, electricity, and telecom revamped, etc.). These cause major disruptions in the commute, or even night time and weekend travels.

The only Nav able to keep up is WAZE. Google Maps is a close second, followed by Apple Maps. Sorry MBUX, I had high hopes for you.
The other advantage Waze has is that I get notified ahead of time where cops are hiding. Radar detectors are illegal in QC, so you can understand how useful that bit of info can be on a NAV.
Yeah I've been using Waze for year, I've been trying to move away from Google products for a while now and was hoping MBUX will help do just that.
If they ate least had full screen CarPlay and wireless it would have been much smaller pill to swallow but I also paid extra for AR now that's a bit much to get over with.
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Old Nov 19, 2019 | 05:06 PM
  #69  
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Originally Posted by tiri
The MBUX nav does not update road closures in real time. Not even in slow time. I'll be honest, it doesn't update at all other than traffic. It can't even get a new bridge that was opened in June on its map, even though I use it a few times per week. It's funny and sad too that I see my car swimming across the river on the map.

In my area, for the past 6 years, there have been and will continue to be a lot of major infrastructure changes following decades of neglect (elevated highways/interchanges brought back down to ground level, new bridge built, decommissioning the old bridge, utilities like sewers, gas, electricity, and telecom revamped, etc.). These cause major disruptions in the commute, or even night time and weekend travels.

The only Nav able to keep up is WAZE. Google Maps is a close second, followed by Apple Maps. Sorry MBUX, I had high hopes for you.
The other advantage Waze has is that I get notified ahead of time where cops are hiding. Radar detectors are illegal in QC, so you can understand how useful that bit of info can be on a NAV.
First I need to say that I currently drive a Land Rover in the UK, but this applies to any manufacturer.
If you go to the master HERE map you can check if there is a missing road/bridge etc. If it is there then you have to wait for MB to catch up.
In the case that the master map is wrong then you can edit it and once HERE have checked it then it will be then available for distribution.
The updates that I have applied then arrived on the next monthly update or if not then the following one.

https://mapcreator.here.com/mapcreat...,0,normal.live

I have added missing roads and they appeared a month later for me on the Land Rover site. Land Rover make the latest map available evry month.

Last edited by Discoveryman; Nov 20, 2019 at 03:36 AM.
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Old Nov 19, 2019 | 10:50 PM
  #70  
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Nav map updates

Originally Posted by Discoveryman
First I need to say that I currently drive a Land Rover in the UK, but this applies to any manufacturer.
If you go to the master HERE map you can check if there is a missing road/bridge etc. If it is there then you have to wait for MB to catch up.
In the case that the master map is wrong then you can edit it and once HERE have checked it then it will be then available for distribution.
The updates that I have applied then arrived on the next monthly update or if not then the following one.

https://mapcreator.here.com/mapcreat...,0,normal.live

I have added missing roads and they appeared a month late for me on the Land Rover site. Land Rover make the latest map available evry month.
Good info - thanks.
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Old Nov 20, 2019 | 04:57 AM
  #71  
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Discovery
@tiri What is shown on the Here map? Is the bridge there?
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Old Nov 20, 2019 | 04:37 PM
  #72  
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Originally Posted by Discoveryman
@tiri What is shown on the Here map? Is the bridge there?
Sorry, I'm not familiar with what a HERE map is.
I can't really take a photo of my dash while driving either. Not really safe to do so.
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Old Nov 20, 2019 | 05:06 PM
  #73  
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If you click on the Here Map Creator link in my post above then that will take you to the "master" map.
Navigate to the area that concerns you and check if the bridge etc is there.
If it is, then all is OK and it just MB being slow with the updates.

If it is not then you can add it if you feel comfortable with the process, otherwise you will have to wait until it appears.

I hope that makes sense!
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Old Nov 21, 2019 | 02:16 PM
  #74  
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Originally Posted by Discoveryman
If you click on the Here Map Creator link in my post above then that will take you to the "master" map.
Navigate to the area that concerns you and check if the bridge etc is there.
If it is, then all is OK and it just MB being slow with the updates.

If it is not then you can add it if you feel comfortable with the process, otherwise you will have to wait until it appears.

I hope that makes sense!
Thanks,
I see the new Samuel-de-Champlain Bridge, as well as the old Champlain Bridge (note the different names). However a little further down the road, the map is missing a new overpass. I tried updating the map by using the tools but I guess I muffed it up.
In conclusion, MBUX is slow to update map data to factor in changes to Canada's busiest bridge (60 million vehicle crossings annually). No biggie.
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Old Nov 21, 2019 | 04:54 PM
  #75  
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Another option I have used is to take a screen grab of a Google satellite view and sent that to them.
But major changes should be picked up from the appropriate authority submitting data to Here.

It does not sound like MB keep that up to date anyway?
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