New GLE - Next Service 0 Miles
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Newbie
Joined: Jan 2020
Posts: 14
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From: Chicago
2020 Mercedes GLE350 4Matic
New GLE - Next Service 0 Miles
I picked up my GLE350 last week. I noticed today that the Assist Plus is reporting the next service is 0 miles. The Mercedes Me Connect app is reporting the service is overdue.
Am I supposed to do something to fix that? Anyone else experience this issue?
Am I supposed to do something to fix that? Anyone else experience this issue?
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From: Dorset, UK
GLC 450
Thread Starter
Newbie
Joined: Jan 2020
Posts: 14
Likes: 4
From: Chicago
2020 Mercedes GLE350 4Matic
Called mercedes me via the car button today. Said that when I bought the car the service dept is supposed to reset a service timer which they think didn't happen. They also said it should have automatically reset itself after 150 miles, but it didn't.
So I am scheduling a time with service to look at it.
So I am scheduling a time with service to look at it.
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Junior Member
Joined: Dec 2019
Posts: 18
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From: Texas
2024 GLE 450, 2020 GLE 450
Then, you will see an item called Handover. Select and confirm this item, and everything should be fine.
I think the dealer should conduct this step when handing over the new vehicle to the owner. Unfortunately, they didn't, which forces us to become more knowledgable.
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Junior Member
Joined: Dec 2019
Posts: 18
Likes: 11
From: Texas
2024 GLE 450, 2020 GLE 450
I have the same issue. I tried the following troubleshooting ways, but nothing works.
1. Uninstall and reinstall the app.
2. Deactivate and reactivate all the services on Mercedes me connect website.
3. Reset MBUX system in the vehicle.
Since I’m using iPhone and your screenshot is from Android, I suspect there are 2 potential causes:
1. It’s a MBUX glitch.
2. It’s an issue related to Mercedes me connect servers.
1. Uninstall and reinstall the app.
2. Deactivate and reactivate all the services on Mercedes me connect website.
3. Reset MBUX system in the vehicle.
Since I’m using iPhone and your screenshot is from Android, I suspect there are 2 potential causes:
1. It’s a MBUX glitch.
2. It’s an issue related to Mercedes me connect servers.
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GLE 450
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2024 GMC Canyon Denali..... 2018 Audi SQ5
About 10,000....you will get an annoying notice about 1500 before that will appear every time you start the car. I took mine in to the dealer for a reset (dealer only function) and then waited until it was due for actual service.
