Off road pack
MBWorld Fanatic!
Joined: Jul 2003
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From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Off Road Package
Thread Starter
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
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From: Dorset, UK
GLC 450
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,783
Likes: 1,274
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
From what I’ve read, the offroad pack comes with full underbody protection.
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
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Thread Starter
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
Likes: 304
From: Dorset, UK
GLC 450
From what I’ve read, the offroad pack comes with full underbody protection.
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
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MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,783
Likes: 1,274
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Underbody protection
From what I’ve read, the offroad pack comes with full underbody protection.
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
Can anyone who has the pack confirm if the protection is actually any good?
I’m assuming full body also means a sump guard - if say you hit a rock whilst off-roading, does it look like it would hold up?
it would also be great if anyone could upload some photos of the “underbody protection” as I can’t seem to find any photos.
Thanks in advance!
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
Thanks for sending those over.
I’ve compared it to mine (without off-road pack) and I can’t really see any differences.
Your under-guard looks plastic like mine, can you confirm? I thought it would be aluminium.
Unless there is something extra above the plastic coverings.
I’ve compared it to mine (without off-road pack) and I can’t really see any differences.
Your under-guard looks plastic like mine, can you confirm? I thought it would be aluminium.
Unless there is something extra above the plastic coverings.
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,783
Likes: 1,274
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Underguard
Thanks for sending those over.
I’ve compared it to mine (without off-road pack) and I can’t really see any differences.
Your under-guard looks plastic like mine, can you confirm? I thought it would be aluminium.
Unless there is something extra above the plastic coverings.
I’ve compared it to mine (without off-road pack) and I can’t really see any differences.
Your under-guard looks plastic like mine, can you confirm? I thought it would be aluminium.
Unless there is something extra above the plastic coverings.
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
Thanks for confirming - just been out to double check and mine is definitely plastic.
Might look at swapping mine for the metal underguard - shouldn’t be too difficult, hopefully!
Is it metal the whole length of the car or just the front area?
Might look at swapping mine for the metal underguard - shouldn’t be too difficult, hopefully!
Is it metal the whole length of the car or just the front area?
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,783
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From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Undrguard
On mine it's just the front; Phil's looks to be the same.
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
I emailed Mercedes to enquire about fitting the metal underguard to the front of my car and got this response:
“Thank you for contacting Mercedes-Benz Customer Service.
I am emailing in regards to the underbody protection on your vehicle.
Vehicles with the Off Road Package are equipped with a full metal undercarriage guard protection. On vehicles without the off road package this metal undercarriage guard protection is fitted only at the front and rear of the vehicle.
All Mercedes-Benz diesel engine vehicles are equipped with a noise reductive cover under the chassis, therefore the front underside of your car would look the same as a vehicle with the off-road package as the off road protection is under this cover.”
I’ve definitely got no metal protective covers at the back of my car.
Can’t tell if there’s anything under my plastic cover but might take it off to have a look if I get chance.
Strange that they said it should be the whole length of the vehicle when fitted with the off road pack, but no one has it the full length - just thought this info might be of use to you
“Thank you for contacting Mercedes-Benz Customer Service.
I am emailing in regards to the underbody protection on your vehicle.
Vehicles with the Off Road Package are equipped with a full metal undercarriage guard protection. On vehicles without the off road package this metal undercarriage guard protection is fitted only at the front and rear of the vehicle.
All Mercedes-Benz diesel engine vehicles are equipped with a noise reductive cover under the chassis, therefore the front underside of your car would look the same as a vehicle with the off-road package as the off road protection is under this cover.”
I’ve definitely got no metal protective covers at the back of my car.
Can’t tell if there’s anything under my plastic cover but might take it off to have a look if I get chance.
Strange that they said it should be the whole length of the vehicle when fitted with the off road pack, but no one has it the full length - just thought this info might be of use to you
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
Thread Starter
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
Likes: 304
From: Dorset, UK
GLC 450
Phoned customer services and all they could say was contact dealer - no help at all. Phoned dealer and will take in for them to have a look. Information on off road pack states "
underbody protection for the entire underfloor area". It doesn't say it is metal and I have a feeling it is no different whether you have the off road pack or not.
underbody protection for the entire underfloor area". It doesn't say it is metal and I have a feeling it is no different whether you have the off road pack or not.
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
Phoned customer services and all they could say was contact dealer - no help at all. Phoned dealer and will take in for them to have a look. Information on off road pack states "
underbody protection for the entire underfloor area". It doesn't say it is metal and I have a feeling it is no different whether you have the off road pack or not.
underbody protection for the entire underfloor area". It doesn't say it is metal and I have a feeling it is no different whether you have the off road pack or not.
It’s a shame they could be any more helpful!
I would email customer service at: cs.uk@cac.mercedes-benz.com
The email I have from them states: Vehicles with the Off Road Package are equipped with a full metal undercarriage guard protection.
I emailed with my chassis number and asked them to ask their technical department for clarification.
If you can get an email from them with this info to show the dealership, maybe it will help - worth a try.
The guy who emailed me was called Jeff Brant.
Thread Starter
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
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From: Dorset, UK
GLC 450
Here is the response I received, means nothing!
"
Thank you for contacting Mercedes-Benz Customer Service.
I am writing in response your enquiry regarding your question on what the off road engineering package entails on your car, detailed above.
In an effort to provide an appropriate response for you I have consulted with our Technical Team and they have advised cars with this package are equipped with reinforced protection plates under the engine and the gearbox.
Cars without this package have just the engine underbody protection.
Should you have any further requirements please do not hesitate to contact me or any of my colleagues."
"
Thank you for contacting Mercedes-Benz Customer Service.
I am writing in response your enquiry regarding your question on what the off road engineering package entails on your car, detailed above.
In an effort to provide an appropriate response for you I have consulted with our Technical Team and they have advised cars with this package are equipped with reinforced protection plates under the engine and the gearbox.
Cars without this package have just the engine underbody protection.
Should you have any further requirements please do not hesitate to contact me or any of my colleagues."
Member
Joined: Feb 2016
Posts: 181
Likes: 30
From: UK
2020 GLE 350d AMG Line Prem+
It seems they aren’t exactly sure what the off road pack consists of considering we’ve had differing answers...
All I know is that my car seems to have just plastic protective coverings and both your and my reply states that it should have metal coverings under the engine (at least).
All I know is that my car seems to have just plastic protective coverings and both your and my reply states that it should have metal coverings under the engine (at least).
