My new 2020 GLE 350 has only ONE size view mirror
#1
My new 2020 GLE 350 has only ONE size view mirror
SOS! Just bought a brand new 2020 GLE 350 and I am so confused!
- It has only one side mirror when I first saw it. Salesman first told me the delivery man took it off before transportation from factory in case it was scratched. Then he said the technician at the dealer's took it off to repair the malfunctioning SOS system. What's the true story? Why they lied to me at first?
- Its production date is April 24, 2019, but salesman said it was brand new car and only arrived at dealer's on Feb 14, 2020. The mileage on it now is only 25 miles. Then where the car was and what happened to it between the two dates? Is is still a "new" car given that it was manufactured a long time ago.
- Mercedes me kept notifying me that a "Service overdue". If it is a new car, why it needs a service?
Please anyone help me out. Much appreciated!!
- It has only one side mirror when I first saw it. Salesman first told me the delivery man took it off before transportation from factory in case it was scratched. Then he said the technician at the dealer's took it off to repair the malfunctioning SOS system. What's the true story? Why they lied to me at first?
- Its production date is April 24, 2019, but salesman said it was brand new car and only arrived at dealer's on Feb 14, 2020. The mileage on it now is only 25 miles. Then where the car was and what happened to it between the two dates? Is is still a "new" car given that it was manufactured a long time ago.
- Mercedes me kept notifying me that a "Service overdue". If it is a new car, why it needs a service?
Please anyone help me out. Much appreciated!!
#2
Hi and welcome!
The best place for help with you new car is a GLE 350 forum, moving your post. Good luck!
Bob
The best place for help with you new car is a GLE 350 forum, moving your post. Good luck!
Bob
#3
Junior Member
It sounds very much as though it was one of the earlier cars that was short of components to finish production and was parked up for some months on a disused airfield or some other spare land. There were thousands parked in this way, if you search the production delays thread it is well documented. If it was me I would be thinking whether to accept the car or not and possibly reorder.
#4
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This place is a joke.
Mercedes was renting vacant lots, abandoned mall parking lots and more last year to park all the GLE's they couldn't sell due to production quality problems. Hopefully you got a good deal!
#5
Thanks for the info! I contacted more than 7 dealers. Only one of them gave me 10% off. Others varied from 3% to 7%. Quoting one dealer's word: "This model is very popular and supply is limited".
I am getting 11% off for this car but honestly I prefer a worse deal but a car with fewer problems... Just found the armrest (middle back seat) cannot be flattened.
I am getting 11% off for this car but honestly I prefer a worse deal but a car with fewer problems... Just found the armrest (middle back seat) cannot be flattened.
Last edited by Juneapple; 02-27-2020 at 10:36 AM.
#7
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This place is a joke.
Just be aware of any brake pulsations or tire vibrations as both can be caused by a car sitting a long time aka "lot rot." The warranty on brakes and tires is very limited so if it becomes a problem don't wait to bring it back to the dealership for repair.
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#8
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2020 GLE 450 AMG exterior
Thanks for the info! I contacted more than 7 dealers. Only one of them gave me 10% off. Others varied from 3% to 7%. Quoting one dealer's word: "This model is very popular and supply is limited".
I am getting 11% off for this car but honestly I prefer a worse deal but a car with fewer problems... Just found the armrest (middle back seat) cannot be flattened.
I am getting 11% off for this car but honestly I prefer a worse deal but a car with fewer problems... Just found the armrest (middle back seat) cannot be flattened.
#9
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
I got 12% off and our car was manufactured the first week of February 2020 (less than three weeks ago). It might be too late for an exchange but you can get anything fixed under warranty. Also, I am unclear where that missing mirror is. No passenger side mirror?
If so, MB will also have to install the mirror as the DOT legally requires them. Is the missing mirror listed on the window sticker as a credit? (Build error) Couple pics would be really useful...
Simply have the dealer fix anything less than new car perfect. Any dealer will be happy to oblige as they are getting well paid for warranty work. Also, no need to go the the dealer where you bought the car from. Pick the one where you have the best relationship with.
Good luck!
If so, MB will also have to install the mirror as the DOT legally requires them. Is the missing mirror listed on the window sticker as a credit? (Build error) Couple pics would be really useful...
Simply have the dealer fix anything less than new car perfect. Any dealer will be happy to oblige as they are getting well paid for warranty work. Also, no need to go the the dealer where you bought the car from. Pick the one where you have the best relationship with.
Good luck!
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