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GLE Class (V167) Produced 2020 to present

2020 GLE Quality Issues?

Old Mar 4, 2020 | 08:05 AM
  #1  
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2021 GLE 450
2020 GLE Quality Issues?

Looking at the 2020 GLE for the next car, but must admit seeing all these threads about drivers stranded/vehicle dying is making me rethink about whether I should look into other SUVs? Appreciate any thoughts, comments.

Also wondering what kind of negotiating are folks able to get? TIA!

Last edited by jdhoang; Mar 4, 2020 at 08:10 AM.
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Old Mar 4, 2020 | 08:27 AM
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We took delivery of our 450 in late October. Drove it from NYC to Southwest Florida and now have close to 5,000 miles on it. Have had no issues, aside from getting used to the technology. To roughly paraphrases a saying - only airplanes that crash make headlines, safe landings occur by the thousands and do not make news.
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Old Mar 4, 2020 | 08:53 AM
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A
Tough to say whether the issue is widespread or just a few outliers. Just as the poster above - nearly 5K miles in, no such problems on mine. MB sold tens of thousands of units already, this forum has probably less than 100 regular posters.
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Old Mar 4, 2020 | 10:04 AM
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GLE quality?

We had an a "no start" issue with our 4/19 build in the first few months of ownership with two dealer visits, but in the almost 7 months and 7,000 miles since have had no issues. No key issues, transmission issues, noise issues or anything.
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Old Mar 4, 2020 | 02:38 PM
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We are in the market to replace my wife’s 2016 E350 sedan, and have looked at the GLE, X5, Cayenne, Velar, etc. We may go with the Porsche, but it is looking more and more like we will simply wait for the 2021 GLE450 or 580. The new GLE is a very complicated vehicle, with lots of new tech. I’m sure there are very many, very happy owners, but there sure are a lot of “problem” stories as well. Since we are in no hurry, waiting for the 2021 seems to be our best bet at this point.
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Old Mar 4, 2020 | 08:15 PM
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Ours works as anticipated but it's a 2020 build. There have been quite a few teething issues on the GLE's and GLS's, most of them vendor-related quality issues and software/MBUX related. Software is not MB's strong suit nor BMW's for that matter but both have become at least software upgradeable, a huge step forward in fixing bugs and adding features moving forward.
With our E63s, the early builds had a number of software/firmware differences that were locked to specific hardware modules and even though the Model year was the same with later builds, we could never get them updated. Slower than molasses comand, missing CarPlay features plus no steering wheel controls, single color LED only, etc. At least all these would have been correctable on MBUX via software update.
Mercedes Me Connect works a million times better than Mercedes Me
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Old Mar 4, 2020 | 08:41 PM
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Originally Posted by Streamliner
We are in the market to replace my wife’s 2016 E350 sedan, and have looked at the GLE, X5, Cayenne, Velar, etc. We may go with the Porsche, but it is looking more and more like we will simply wait for the 2021 GLE450 or 580. The new GLE is a very complicated vehicle, with lots of new tech. I’m sure there are very many, very happy owners, but there sure are a lot of “problem” stories as well. Since we are in no hurry, waiting for the 2021 seems to be our best bet at this point.
I would do that too if you are not in a hurry. Not for quality reasons but for better interior options. I am sucker for nice exclusive Nappa interiors and have them in every car but could not get a Mercedes SUV that I liked besides the G-Wagon which has no cargo space inside. Was initially hoping for the EQC which in top DX7 trim has the diamond stitched interior (979) but that was pushed back by a year. Then the GLS450 and it was disappointing. Told the dealer we either get what we want or go cheap and make it a utility model, nothing in the middle.

No offense to anyone here but the 450 or 580 have no decent interior options so the only hope is that the 21 models have them included like the 63 AMG models. Still poor selection but at least 2 choices of exclusive Nappa with diamond stitching. You won't like either but the Macchiato/Magma Gray (565) would work well for me. Wouldn't mind seeing some saddle or brown options.
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Old Mar 5, 2020 | 11:53 AM
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Will also be interested to see the new Genesis GV80, coming out in a few months. They say it will have a camera watching the road & adjusting the suspension and look at that interior! Not a fan of the way they mounted the info screen, but no vehicle will please 100%.







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Old Mar 5, 2020 | 12:39 PM
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Originally Posted by Streamliner
We are in the market to replace my wife’s 2016 E350 sedan, and have looked at the GLE, X5, Cayenne, Velar, etc. We may go with the Porsche, but it is looking more and more like we will simply wait for the 2021 GLE450 or 580. The new GLE is a very complicated vehicle, with lots of new tech. I’m sure there are very many, very happy owners, but there sure are a lot of “problem” stories as well. Since we are in no hurry, waiting for the 2021 seems to be our best bet at this point.
There is MY20.5 now that have correct all troubles that have occurred on early builds.
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Old Mar 5, 2020 | 12:49 PM
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Originally Posted by Streamliner
Will also be interested to see the new Genesis GV80, coming out in a few months. They say it will have a camera watching the road & adjusting the suspension and look at that interior! Not a fan of the way they mounted the info screen, but no vehicle will please 100%.




They have done a excellent job on the interior, at least how it looks on pics. But then people were making fun of the W222 S-Class steering wheel when the car came out but this steering wheel center is just hideous IMO. Just like the grill. Takes a strong second place behind the Lexus spindle...
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Old Mar 5, 2020 | 03:32 PM
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Originally Posted by Streamliner
We are in the market to replace my wife’s 2016 E350 sedan, and have looked at the GLE, X5, Cayenne, Velar, etc. We may go with the Porsche, but it is looking more and more like we will simply wait for the 2021 GLE450 or 580. The new GLE is a very complicated vehicle, with lots of new tech. I’m sure there are very many, very happy owners, but there sure are a lot of “problem” stories as well. Since we are in no hurry, waiting for the 2021 seems to be our best bet at this point.
Originally Posted by Wolfman
They have done a excellent job on the interior, at least how it looks on pics. But then people were making fun of the W222 S-Class steering wheel when the car came out but this steering wheel center is just hideous IMO. Just like the grill. Takes a strong second place behind the Lexus spindle...
The steering wheel doesn’t bother me. The grill is too big and too “in your face,” but this is the crazy design atmosphere that most auto makers seem to be living in these days. I thought the W222 S Class grill was way too big when it came out, but have become accustomed to it. I think the previous generations of MB SUV’s had much better looking front ends compared to the current look. If the rest of the Genesis is appealing, I could live with the grill.
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Old Mar 5, 2020 | 06:21 PM
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Originally Posted by Pachole
There is MY20.5 now that have correct all troubles that have occurred on early builds.
Is there more information available on the MY 20.5 changes?
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Old Mar 5, 2020 | 07:42 PM
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I’ve had my GLE 450 since March 2019 and getting close to 20K miles without any stalling issues. My car has been trouble-free except having the wiper motor pump replaced (under warranty), as I kept losing wiper fluid, and small glitch with the heated steering wheel turning off (I think it was remedied with a system update). Other than those two issues, all has been well.
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Old Mar 5, 2020 | 09:58 PM
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Originally Posted by Pachole
There is MY20.5 now that have correct all troubles that have occurred on early builds.
In such a complicated and tech heavy vehicle, I would guess that they caught maybe 75% of the issues. The remaining issues will be addressed in the 2021 model. Of course, improvements will be ongoing through MY20. Obviously, this is just my opinion.
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Old Mar 6, 2020 | 07:10 AM
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That wheel reminds me of my grandfathers old Lincoln Continental years ago. Makes me think the car will just float down the road.
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Old Mar 6, 2020 | 07:17 AM
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Originally Posted by Buzzbomber
Is there more information available on the MY 20.5 changes?
Not that I have seen.
Just know that my GLS580 was on hold for the MY20.5 and was released from plant 29th February. I hope it’s on it’s way over the Atlantic Ocean by now 😀
So but that said the MY20.5 is released and builds now should have it.

Cheers!
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Old Mar 9, 2020 | 09:30 AM
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Originally Posted by Pachole
Not that I have seen.
Just know that my GLS580 was on hold for the MY20.5 and was released from plant 29th February. I hope it’s on it’s way over the Atlantic Ocean by now 😀
So but that said the MY20.5 is released and builds now should have it.

Cheers!
I have a GLE 580 on order to be delivered next month and have been considering holding off until the MY21 model comes out. I get that people aren't typically on these forums to extol the GLE, but the some of the annoying issues like the whistling sideview mirrors and the airplay issues make me wonder if it's worth waiting a few months to get something more "stable" as there are some definite growing pains with the new GLE. Given I am purchasing the GLE and drive my vehicles 5-6 years, I am thinking waiting until the MY21 are available makes more sense for my situation. If I was leasing, I think I'd be less concerned.
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Old Mar 9, 2020 | 12:20 PM
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Originally Posted by Buzzbomber
..............I get that people aren't typically on these forums to extol the GLE.............
Actually, my feeling is that these forums tend to be participated in by folks who love their vehicles and wish to tell everyone about how special their, particular vehicle is. So, when we do see many complaints—especially on a new model—I think we should pay attention—a LOT of attention!. It would appear that the V167 is having serious issues. If waiting is an option, I think the 2021 should have most of the problems resolved. AND, you will probably get a much better deal on a second year vehicle.

Last edited by Streamliner; Mar 9, 2020 at 12:46 PM.
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Old Mar 9, 2020 | 12:39 PM
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Just buy, all cars have issues the GLE very few compared with others, mine is 8 month old with no issues.
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Old Mar 9, 2020 | 01:39 PM
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Originally Posted by Streamliner
Actually, my feeling is that these forums tend to be participated in by folks who love their vehicles and wish to tell everyone about how special their, particular vehicle is. So, when we do see many complaints—especially on a new model—I think we should pay attention—a LOT of attention!. It would appear that the V167 is having serious issues. If waiting is an option, I think the 2021 should have most of the problems resolved. AND, you will probably get a much better deal on a second year vehicle.
Personally I feel it's quite the opposite. These forums typically focus on problems and questions (purchase/finance, features/options, etc.) rather than discussing how special their cars are. Same goes for E-Class, C-Class and other SUV models. I do think the content varies with other forums, such the AMG-specific ones where the content focuses on performance and tuning or leisure cars like the SL.
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Old Sep 17, 2022 | 10:32 AM
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Originally Posted by jdhoang
Looking at the 2020 GLE for the next car, but must admit seeing all these threads about drivers stranded/vehicle dying is making me rethink about whether I should look into other SUVs? Appreciate any thoughts, comments.

Also wondering what kind of negotiating are folks able to get? TIA!
I love my ML250 but I'm really, really starting to like my Lexus GX 460 more every day. May never buy another MB after this BS.
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Old Sep 17, 2022 | 10:55 AM
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Originally Posted by Bretzel
I love my ML250 but I'm really, really starting to like my Lexus GX 460 more every day. May never buy another MB after this BS.
Did you post in the wrong forum? What BS are you talking about?
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Old Sep 17, 2022 | 11:16 AM
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Originally Posted by mikapen
Did you post in the wrong forum? What BS are you talking about?
ML Bluetec oil cooler seal leak @ 40,000 miles, one week in shop.<100k miles: 3 out of four door lock modules replaced, hatch latch replaced twice, drivers side mirror servo replaced, right front wheel bearing assy @ 50k, left @64k, fuel filter mount X 2, oil filter mount, TSP serviced four times until I gave up and put a tire gauge in the glove box, numerous electrical and lighting problems, wiper motor replaced, and now 5 weeks in the dealer for AEM recall. The resale value is abysmal because of problems covered by warranty for original owners but not secondary buyers. Secondary buyers research before they buy. (Had I paid for just the oil seals the cost would have been $9k.)
Lexus problems @ 70k, Zero.
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Old Sep 17, 2022 | 11:19 AM
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Wrong forum.
Sounds like you're venting.
Still it's the wrong forum.
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Old Sep 17, 2022 | 07:55 PM
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Originally Posted by mikapen
Wrong forum.
Sounds like you're venting.
Still it's the wrong forum.
^^^ This ^^^
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