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2020 GLE450 - Too many issues! Very disappoimted!!
I ordered a 2020 GLE450 in February 2019 and car was delivered in June 2020. Car was basically loaded with the following:
Premium Pack
Comfort Pack
Technology Package
Sport Package
Night Pack
Intelligent Driving Package
Leather
Running Boards
Climate Controlled Cup Holders
Airmatic Suspension
Additional sound insulation.
This is my third Mercedes SUV (GLE350d, and ML prior) and unfortunately this car has been nothing short of a complete disappointment since delivery.
Immediately after taking delivery I gave it a quick polish in anticipating of applying a ceramic coating. During the polish I noticed some significant paint defects and one of the rear fender flares was not sticking to the body. To make matters worse, within a day I was receiving a check coolant message and the passenger massage function would not work at all. After a trip back to the dealer, these issues were resolved.
September 2019: Check engine light (engine rumble).
Car was rumbling like a motorcycle and would appear as though it was about to stall at idle. If you attempted to drive the car, the rumble would only get worse the faster you drove. Mercedes toll free suggested to tow the vehicle to the dealership. Unsure as to the resolution however car was returned the following day.
October 2019: Rattle in Engine compartment + Condensation hose recall.
Very annoying rattle from engine compart would only be heard when ECO start/stop turned the vehicle off or if you hit a bump when driving the vehicle in the 30-50kp/h range. Dealership indicated items were tightened and issue was resolved.
December 2020: Check Engine light (engine rumble). Car was rumbling again and I was unable to resolve after turning on/off repeatedly so I left the car for another day only to realize check engine light was off and rumble was gone.
Dealership indicates rods and stabilizer bar were replaced along with new spark plugs.
March 2020: Check Engine light (engine rumble)
Dealership indicates two ignition coil packs need to be replaced.
I’ve never had a car that requires as much service as this one and I’m at a complete loss as to what to do next with this car. This is not what I expect from a near $100k (CDN) car. So disappointed with Mercedes!
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by jdhoang
After reading all the issues here on the forum, I am definitely postponing my purchase as well as looking at other vehicles now.
We made the exact same decision. If we go with a GLE, it will be a 2021. In the mean time, looking at other brands. Especially waiting to see new Genesis GV80 in person.
Thanks! Since the car was new, there was very little refinement required so I used Sonax Perfect Finish to polish and then Car Pro's CQUARTZ UK 3.0 Ceramic coating (2 coats) followed by 1 coat of Car Pro Gliss. I've been maintaining the ceramic coat with Car Pro reload. Great hydrophobicity!
Thanks! Since the car was new, there was very little refinement required so I used Sonax Perfect Finish to polish and then Car Pro's CQUARTZ UK 3.0 Ceramic coating (2 coats) followed by 1 coat of Car Pro Gliss. I've been maintaining the ceramic coat with Car Pro reload. Great hydrophobicity!
Thank you! Getting those items on my shopping list!
With a username like YYZ, I'm assuming you are from Toronto (unless you are a RUSH fan, which is cool too). Just a reminder it's a good idea to include your location (it helps us help you).
All your engine rumblings are due to misfires.
could be coil packs, like it could be software. I had that happen to me too.
The gouges in the bodywork look like they were done either at the factory or after while backing up. Sucks big time.
I had many electronic gremlins resolved once they replaced defective modules and uplaoded the latest version of MBUX.
We made the exact same decision. If we go with a GLE, it will be a 2021. In the mean time, looking at other brands. Especially waiting to see new Genesis GV80 in person.
Be careful with the Genesis because the issues with those cars are hugely more plentiful than the discussion here about the GLE
We made the exact same decision. If we go with a GLE, it will be a 2021. In the mean time, looking at other brands. Especially waiting to see new Genesis GV80 in person.
Mercedes had trouble getting the GLE out the door, and this car is made in America, the older SUVs were made in Germany and had very little issues especially as discussed above so sorry to hear you’ve had that much trouble good luck in the future. many states as you probably already know have lemon laws and that’s what I would do with your vehicle I do agree that the paint looks great in the pictures again good luck!!
The front and back look nice with the front kind of reminding me of a Cadillac symbol. That side stuff if pretty cheesy looking though. The interior is nice too but at around $70k for a Hyundai,........I just cannot do it.
The front and back look nice with the front kind of reminding me of a Cadillac symbol. That side stuff if pretty cheesy looking though. The interior is nice too but at around $70k for a Hyundai,........I just cannot do it.
I don't have a GLE, but I do have the new A220, sorry I can't afford the more expensive Benz.
I'm pursuing a buyback on my car due to all the issues I've had. Exploding sunroof, airbag lights, engine light, other electronics quitting. Fit and finish issues like squeaky door panels, all sorts of issues. Yes, the dealership has been pretty decent about getting the issue resolved, but it's just one thing after another.
The worst part is the driving, my transmission is not smooth at all. At red lights, if I want to say, push on the gas hard but not floor it, just a good amount of acceleration.... it jerks me forward and then back before actually taking off.
This was my first benz and it will probably be my last unless MB can really compensate me for all the frustrations, dealership visits, time off work etc. And the only way they will do that is by putting me in a fully loaded CLA35 or CLA45 lol. Otherwise, cya MB and I'll go back with Japanese reliability like a Mazda. I might bee missing some of those nice details and infotainment, but they at least put out a vehicle that is affordable and reliable with 0 issues.
I leased a 2016 CX-5 Grand Touring when it first came out. I didn't have to do a SINGLE thing to that car. Not one.
Mercedes had trouble getting the GLE out the door, and this car is made in America, the older SUVs were made in Germany and had very little issues especially as discussed above so sorry to hear you’ve had that much trouble good luck in the future. many states as you probably already know have lemon laws and that’s what I would do with your vehicle I do agree that the paint looks great in the pictures again good luck!!
Correct - My '98 ML was the first from there. And, there have always been issues - transfer cases in the W163, balance shaft sprockets in the W164, leaking seal on transfer case in W166, etc. At least my dealers and Mercedes have been good at addressing issues in the past. This is the first of the line, however, with major software issues.
Last edited by GregW / Oregon; Mar 14, 2020 at 02:04 PM.
Genesis GV80 for me. I’m also seriously considering holding off until the Kia Carnival (Sedona) 2021 comes out. It looks seriously upscale for a people-mover van.
Having been involved in auto finance and auto retail for a good portion of my career, from my humble observations, all dealership service departments are packed full of new cars for repairs under warranty plus all the maintenance for new and used.
Sometimes you get a bad one, like our new in box Jeep Cherokee, returned under buy back.
Common issues at your price point is outrageous.
You should be the one off or low frequency guy.
If MB rushed to market, they deserve a throat punch.
My buddy just visited, bought a new Telluride S AWD, pretty impressive, non rushed to market vehicle.
I bought an extended service contract on my previous owned GLK for potential high dollar repairs.
I was prepared to invest in the cost of service and maintenance for a 250k - 300k mile goal.
Buying new, nearly new, CPO, I still know the cost ownership
I would NOT be happy buying any MB to find out how good the factory warranty is or how nice and friendly the service department is.
BUT they should not be in todays world of computer Aided design and "NOTHING BUT THE BEST"
Peeps pay a premium for the MB badge and withit the HOPE good quality.
kinda a bummer to get a Piece of junk with issues.
Time to look at Korea's GENESIS which rated much much higher then MB in Quality.
It should not happen. But it does. I feel sorry for anyone dealing with issues like this. This is why I like to buy the last year models. Hopefully the dealer will correct everything.
Global economy has been strong for a number of years, latest virus notwithstanding. This creates consumers willing to spend more than they normally would for a vehicle. Therefore, an increase in demand for premium and luxury vehicles. A larger market has thus been created.
The larger market means more competition from nouveau premium and luxury carmakers, such as Genesis/Kia. M-B is under attack from the normal players (BMW, Audi, etc.) and now the newcomers. Lincoln is even fielding somewhat credible models in the premium segment. In response, M-B proliferated their model range (GLA, CLA, A, GLB, GT), and upgraded existing models (GLC, GLE, GLS, E, soon to be S). And turning back the clock a few years, a debacle with diesel systems in the North American market.
Daimler isn't performing. Indeed they are failing on many levels. Daimler, it's time to regroup and get your house in order.
Let's pay close attention to the W223 S-Class launch coming soon. It will give an indication of whether or not Daimler is committed to automotive excellence. Or not.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by chassis
Armand makes good points.
Global economy has been strong for a number of years, latest virus notwithstanding. This creates consumers willing to spend more than they normally would for a vehicle. Therefore, an increase in demand for premium and luxury vehicles. A larger market has thus been created.
The larger market means more competition from nouveau premium and luxury carmakers, such as Genesis/Kia. M-B is under attack from the normal players (BMW, Audi, etc.) and now the newcomers. Lincoln is even fielding somewhat credible models in the premium segment. In response M-B proliferated their model range (GLA, CLA, A, GLB, GT), and upgraded existing models (GLC, GLE, GLS, E, soon to be S). And turning back the clock a few years, a debacle with diesel systems in the North American market.
Daimler isn't performing. Indeed they are failing on many levels. Daimler, it's time to regroup and get your house in order.
Let's pay close attention to the W223 S-Class launch coming soon. It will give an indication of whether or not Daimler is committed to automotive excellence. Or not.
..................ten, nine, eight, seven................where’s the Wolf?
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