Air Conditioning Issue
Thread Starter
Super Member
Joined: May 2002
Posts: 510
Likes: 71
From: New Jersey
2024 GLE 580
Air Conditioning Issue
Have a new issue with my 2020 GLE450. AC works sometimes...but eventually air changes to floor and gets red hot...Only way I can get cold air is to put on LOW. Off to dealers today.
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A gaggle of MB's
Trust your Dealer - parts shipment from Germany is not uncommon if that is where the part is manufactured or assembled.
If asked in a few days - your Dealer will have access to the order to know it has shipped but will not have tracking in-route
If asked in a few days - your Dealer will have access to the order to know it has shipped but will not have tracking in-route
MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
It doesn't matter what someone else encountered different/dealer/different-time... the ONLY thing that is important is what your dealer told you.
Once a Part Order is entered for the Repair Order - if that Part Order is confirmed from US Stock or Germany Stock - then that Dealer Parts Dept know the expected ETA - if the Part is not avail US/German stock and goes on Backorder - then that Parts Dept knows it is on Backorder and will advise you accordingly the estimated Arrival Date thru your Service Adviser
Once a Part Order is entered for the Repair Order - if that Part Order is confirmed from US Stock or Germany Stock - then that Dealer Parts Dept know the expected ETA - if the Part is not avail US/German stock and goes on Backorder - then that Parts Dept knows it is on Backorder and will advise you accordingly the estimated Arrival Date thru your Service Adviser
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Thread Starter
Super Member
Joined: May 2002
Posts: 510
Likes: 71
From: New Jersey
2024 GLE 580
Yeah just talked to parts today they didn't paint a good picture. Part showing backordered in Germany...Good news is by the time it comes in I won't need my AC anymore..
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Joined: Jul 2003
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From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
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Joined: Oct 2018
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From: Washington DC
No more MB:(
Mid level Benz, year one model. Loaded with tech that even SA's don't understand. Local dealership has a parking lot full of GLE's waiting for parts on back order. Also, just look at all the issues on this forum.
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Joined: May 2018
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Sorry, but I have to call BS to the parking lot full of GLE’s waiting on parts. 5-10 maybe if it’s a large enough dealer but a parking lot???
MBWorld Fanatic!
Joined: Oct 2018
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From: Washington DC
No more MB:(
Originally Posted by Ron.s
They are so bad that I just ordered a 2021 GLE53. You’ve made the same point numerous times and are correct to some extent. Every Brand is having trouble with parts quality on redesigns and Covid has created some shortages. The Tech seems pretty solid to me. There have probably been well over 100,000 GLE’s produced by now so the number of owners reporting issues here doesn’t seem out of line.
Sorry, but I have to call BS to the parking lot full of GLE’s waiting on parts. 5-10 maybe if it’s a large enough dealer but a parking lot???
Sorry, but I have to call BS to the parking lot full of GLE’s waiting on parts. 5-10 maybe if it’s a large enough dealer but a parking lot???
Junior Member
Joined: Dec 2016
Posts: 52
Likes: 6
From: Upper Midwest
2021 AMG GLC63S Coupe, 2020 GLE 450
Ours is doing pretty much the same thing. Going to make appointment with dealer this week.
Can someone clarify what several have been referring to as the overhead console? Seems like you can temporarily fix by tapping on this but I’m not sure what they are talking about.
Can someone clarify what several have been referring to as the overhead console? Seems like you can temporarily fix by tapping on this but I’m not sure what they are talking about.
Super Member
Joined: Apr 2020
Posts: 775
Likes: 413
From: Pennsylvania
2024 GLE 450 4matic
There is a thermistor (temperature sensor) in the overhead console. From the "hit it" replies I've seen, I'll assume there's either a bad solder joint or a crappy connector somewhere. If this were to happen to my car and the part was on backorder, I'd remove the overhead and repair it as needed. I think the supply chain issues are slowly resolving however and for most people, getting it replaced under warranty is the obvious choice.
